The price of using technology with travel reservations
Download
1 / 12

The Price of Using Technology with Travel Reservations - PowerPoint PPT Presentation


  • 143 Views
  • Uploaded on

The Price of Using Technology with Travel Reservations. Things to Consider When Companies Implement Computer Reservation Systems. Implementation Costs Security Issues Marketing Strategies Effectiveness for End-User. Implementation Costs.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' The Price of Using Technology with Travel Reservations' - yaakov


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
The price of using technology with travel reservations

The Price of Using Technologywith Travel Reservations


Things to consider when companies implement computer reservation systems
Things to ConsiderWhen Companies Implement Computer Reservation Systems

  • Implementation Costs

  • Security Issues

  • Marketing Strategies

  • Effectiveness for End-User


Implementation costs
Implementation Costs

  • Costs associated with setting up or providing the software, network, or website

  • Monthly, annual, or periodic costs associated with maintaining the software, network, or website

  • Training employees on new software (including their resistance to this new change)

    • New technology may also cut into their commission

  • Production down-time when new system is installed


Security issues
Security Issues

  • Companies have jumped into the world of e-commerce, now what?

  • If using the internet or some other networked software, businesses have to beware of viruses, hacking, and worms especially is clients personal information will be provided.

  • Firewalls


Marketing strategies
Marketing Strategies

  • Once new technology is in place, customers need to know what a business can now offer them.

  • Businesses can use the internet, social media, and other traditional methods (television, billboards, print ads, radio, etc.) to inform customers how they can better serve them.

  • Within the means of a business, an owner wants to stay a few steps ahead of the competition.


Effectiveness for end user
Effectiveness for End-User?

http://www.youtube.com/watch?v=JQTbdlcOpZs


Effectiveness for end user1
Effectiveness for End-User

  • The new system is purchased, installed, and marketed; the staff is trained and the first customers have joined the company on this voyage.

  • How the customers feel and what technical support is provided will determine the level of success.

  • The goal is to satisfy a need or want for the customer. If this does not occur, the customers will find another provider.



The official airline guide
The Official Airline Guide

  • Over the years, the OAG has been transformed to keep up with changes in technology.

  • It has also kept up with their customers, and even changed who their customers are from time to time.


Official airline guide history
Official Airline Guide History

  • 1946: first issue of the ABC Air Guide, with maps and tips for travelers.

  • 1958: The start of sorting and sequencing flight schedules of all airlines and presenting them by city pair.

  • 1962: OAG began providing data to the first computer reservations systems and produced its first customized timetables for airlines.


More oag history
More OAG History

  • 1970: OAG pioneered portable travel information with the launch of the OAG Pocket Flight Guide.

  • 1983: OAG pioneered the electronic revolution in travel data with the launch of the OAG Electronic Edition, with booking capabilities added two years later.

  • 1991: OAG continued its pioneering spirit with the launch of its first floppy disk product and the industry’s first PC-based travel planning tool on CD-ROM – so revolutionary, it was supplied with a plug-in CD drive.


More oag history1
More OAG History

  • 1998: OAG launched its first browser-based travel information product and also OAG MAX, its pioneering analytical tool.

  • 1999: As an early adopter of wireless technology, OAG made its flight information available on the Palm VII wireless organizer, followed a few months later by its first WAP mobile phone application.


ad