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Karen Jones Public Health Scientist

Karen Jones Public Health Scientist. Blue water contamination?. Blue water contamination?. Sample results. Fenchol Borneol Limonene Odour similar to lilac Indicative of pine oil commonly used in toiletry products. Blue water at customers property. “BLUE TABLET”. TOILET. KITCHEN TAP.

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Karen Jones Public Health Scientist

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  1. Karen Jones Public Health Scientist

  2. Blue water contamination?

  3. Blue water contamination?

  4. Sample results • Fenchol • Borneol • Limonene • Odour similar to lilac • Indicative of pine oil commonly used in toiletry products

  5. Blue water at customers property “BLUE TABLET” TOILET KITCHEN TAP WATER SUPPLY

  6. Preventative actions Double check valve Double check valve

  7. Why

  8. Cisterns

  9. Investigation results

  10. External collaboration • Public Health England • Local Authority • Drinking Water Inspectorate • Consumer Council for Water • Water Regulatory Advisory Service

  11. United Utilities ‘blue water contamination’ operational response • Do precautionary not drink advice whilst we carry out investigations– ‘blue loo’ questions • Arrange 2 officers to investigate – same day appointment • Protect the customer from the customer • Protect the network • Fast track samples and send results of fittings inspection • Request that the customer contacts us when works complete by a plumber • 2 officers return - work complete and resamples taken • Sample results – reviewed by Public Health Scientist • Do not drink lifted • Post incident review

  12. Thank you any questions???

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