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Unlocking the value of knowledge businesses

Unlocking the value of knowledge businesses. Bob Snyder Chairman, Cambridge Information Group. Study the past, if you would define the future. — Confucius. 1958. Your customers don’t want a ¼” drill bit. They want a ¼” hole. — Clayton Christensen. 1969. 1979. 1987. 1992.

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Unlocking the value of knowledge businesses

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  1. Unlocking the value ofknowledge businesses Bob Snyder Chairman, Cambridge Information Group

  2. Study the past, if you would define the future. — Confucius

  3. 1958

  4. Your customers don’t want a ¼” drill bit. They want a ¼” hole. — Clayton Christensen

  5. 1969

  6. 1979

  7. 1987

  8. 1992

  9. Growing database usage

  10. Declining cost of search Subscription Cost (plus other fees) Cost per Search Query= Number of Search Queries

  11. 1995

  12. 1998

  13. 2009

  14. 2012

  15. 2018

  16. The mission: faster, more comprehensive, cheaper search. — Bob Snyder

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