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INTERPERSONAL COMMUNICATIONS

INTERPERSONAL COMMUNICATIONS. INFORMATION & RESEARCH Donna L. Schulman, Lenz Library dls30@cornell.edu. Step 1: Brainstorming a topic. How?. 1 - Ask my best friend what I should do. 2 - Surf the Internet for a cool web site.

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INTERPERSONAL COMMUNICATIONS

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  1. INTERPERSONAL COMMUNICATIONS INFORMATION & RESEARCH Donna L. Schulman, Lenz Library dls30@cornell.edu

  2. Step 1: Brainstorming a topic. How? • 1 - Ask my best friend what I should do. • 2 - Surf the Internet for a cool web site. • 3 – Browse through some magazines while waiting for inspiration to strike. • 4 – Go for a run and daydream. • 5 - Reread my textbook for inspiration.

  3. Step 1a: DEFINE YOUR TOPIC • 1 – KEYWORDS. • 2 – Similar or Related Terms • [Dictionary, Encyclopedia, Thesaurus] • 3 - CREATE a QUESTION. ? • 4 – Who is your audience? • 5 – What kind of information will you need?

  4. Example: • How does body language influence interpersonal communication in a business meeting?

  5. Step 2: Background Information:what do I not use? • 1 – Encyclopedia. • 2 – Handbook. • 3 – Almanac. • 4 – Latest issue of Time magazine. • 5 – My cousin’s web site. • 6 – Book from the Library.

  6. Step 3:FIND THE RIGHT LIBRARY! • LARGE COLLECTION. • SPECIALIZED COLLECTION. • OPEN EVENINGS & WEEKENDS. • COMPUTER DATABASES. • TECHNICAL & PROFESSIONAL ASSISTANCE. • OFF-SITE DATABASE ACCESS.

  7. E. 34th St. & Madison founded 1996. Over 70 computer stations. Information Center (databases) free Internet classes SIBL: Science, Industry & Business Library, NYPL

  8. 280 Cadman Plaza West. Founded 1943. BROOKLYN BUSINESS LIBRARY, BPL

  9. 1 - Browse the first shelves I come to. 2 - Ask the person shelving books 3 - Surf the Internet 4 - Use the Library CATALOG. How Do I Find a Book in the Library?

  10. ONLINE CATALOG!

  11. Step 4: Find Periodical Articles.What is a Periodical?? • 1. Newstand magazines. • 2. Newspapers. • 3. Scholarly Journals. • 4. Industrial Newsletters. • 5. Professional Journals. • 6. Paper or Electronic Formats.

  12. Step 4: Find Periodical ArticlesBelow: select the WRONG ways. • 1 - Go to my local library and browse through all those magazines. • 2 –Buy some magazines from the local newstand. • 3 – Use a PERIODICAL INDEX. • 4 – Browse the World Wide Web. • 5 – Use a computer-based index.

  13. USE AN INDEX! • BUSINESS PERIODICALS INDEX • NEW YORK TIMES INDEX • WALL STREET JOURNAL INDEX • PROQUEST DIRECT • ABI/INFORM • IAC MAGAZINE INDEX • SILVER PLATTER INDEXES

  14. ProQuest: Basic Search Screen PROQUEST: Basic Search Screen

  15. ProQuest: Guided Search Screen

  16. ProQuest: Articles List ProQuest: Articles List

  17. ProQuest: Full-Text Article PROQUEST: ARTICLE

  18. New York Public Library Electronic Resources http://www.nypl.org/branch/eresources.html

  19. STEP 5: USE THE INTERNET

  20. The Internet: Use Finding Aids • 1. DIRECTORIES • Ex.: Yahoo! http://dir.yahoo.com/ • 2. SEARCH ENGINES • Ex.: Google http://www.google.com • 3. HUB SITES • Ex.: HR-Guide.Com http://www.hr-guide.com • 4. HANDOUTS

  21. The Internet - Use With Care

  22. CREDIBILITY

  23. AUTHORITY • Can the author of the page be determined? • Is contact information provided (name, email, phone number or address) • Is the author affiliated with an organization? Or is the author speaking for him or her self? • Are qualifications or credentials for the individual or organization provided?

  24. OBJECTIVITY • Does the author have a bias or agenda? (Is this bias stated or hidden?) • Does the author indicate his or her goal in providing the information?

  25. ACCURACY/COVERAGE • Is the source of information provided? • Who is the intended audience? • What is the focus of the information? • What is the depth of coverage?

  26. CURRENCY • Are dates included ("First Posted" date, "Last Updated" date)? • If not, is date on “source” view? • Is the information current or out of date?

  27. PEOPLE ARE SOURCES OF INFORMATION (step 6) • INTERVIEW ACCREDITED EXPERTS • COME PREPARED WITH WRITTEN QUESTIONS • DOCUMENT YOUR INTERVIEWS William B. Harrison, Jr.,J.P. Morgan Chase CEO

  28. REVIEW: SEVEN STEPS 1. Identify & Develop Your Topic (Phrase as a Question). 2. Find Background Information (Use Catalog to find Encyclopedias, Books, etc.) 3. Locate an Appropriate Library.

  29. REVIEW: SEVEN STEPS (ctd) 4. Use Indexes to Find Periodical Articles. 5. Find Internet Sources. 6. Interview People Sources (if appropriate). 7. Evaluate What You Find.

  30. REMEMBER! • USE LIBRARIAN AS A RESOURCE • TAKE NOTES. • DOCUMENT ALL SOURCES. • USE CREDIBLE SOURCES. • HAVE FUN!!

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