Culture & Safety – Leadership and Business Growth
Download
1 / 56

Culture & Safety – Leadership and Business Growth - PowerPoint PPT Presentation


  • 90 Views
  • Uploaded on

Culture & Safety – Leadership and Business Growth. Safety Convention & Exposition CII Eastern Region – Raipur 31 st July 2013. Accident Statistics – An Overview. NEWS Headlines …. Developed countries have fairly low amount of accidents than developing countries. HSE – UK Statistics.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' Culture & Safety – Leadership and Business Growth' - uriah-hood


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript

Culture & Safety – Leadership and Business Growth

Safety Convention & Exposition

CII Eastern Region – Raipur

31st July 2013




Developed countries have fairly low amount of accidents than developing countries
Developed countries have fairly low amount of accidents than developing countries





Is Accident statistics alone reveals the safety culture of the Country, Industry or Organization ???



Safety culture is the way in which safety is managed in the workplace and often reflects

“the attitudes, beliefs, perceptions ,values & behavior that employees share in relation to safety”


Safety culture
Safety Culture

  • Reflection of risk awareness

  • the product of individual and group values, attitudes, competencies and patterns of behaviour that determine the commitment to and the style and proficiency of, an organization’s health and safety programs.

  • Safety culture is how the organization behaves when no one is watching




Causes of incidents

Causes of Incidents

In the past, the main causes for incidents, were considered as technical issues!

Then the incidents happened considered as inadequate implementation of HSE Management System!!

And now, the lack of HSE Culture exposes human error, as the main cause of incidents!!!




The Challenge…

“If you always do what you’ve always done, you’ll always get what you’ve always got”



Moving towards excellence
Moving towards Excellence

Stage 5

Certainty

Stage 4

Wisdom

High

Sustainability

Stage 3

Enlightenment

Behavior based

Interventions

Stage 2

Awakening

(Cosmetic)

Stage 1

Crisis

Management

Self Assessments

Improvement program

TQM Maturity

Measurement Program

Supporting MIS

Satisfaction Surveys,

ISO 9000. ISO 14001, OHSAS 18001

Business Processes Mapped

SHEQ Strategic Planning

Ad-Hoc Risk Assessments

Immature

Organizations

Ad-hoc Training

Ad-Hoc Management Reviews

Ad-Hoc Annual Audits

Low

Crisis Management

10 – 12 Years

Time


Hse culture step ladder
HSE Culture Step Ladder

GENERATIVE

HSE is how we do business round here

PROACTIVE

Safety Values and Values drive continuous improvement

Increasingly informed

CALCULATIVE

We have systems in place to manage all hazards

REACTIVE

Safety is important, we do a lot every time we have an accident

Increasing Trust and Accountability

PATHOLOGICAL

Who cares as long as we’re not caught


Common myths about safety culture
Common Myths about Safety Culture

Top Management is only responsible

Organization Culture and

Safety Culture are Different

Culture cannot be changed


Organization safety culture
Organization Safety Culture

Core business and supporting processes,

Social relationships,

Communication,

Interactional aspects.

Roles,

Responsibilities,

Control and Authority

Ref: EU-OSHA-European agency for safety and health at work, Occupational Safety and Health culture assessment – A review of main approaches and selected tools, Working environment information – working paper



In the same organization culture varies from place to place

Does it reflect the real safety culture of the organization?


Core characteristics of safe culture
Core characteristics of safe culture

Informed culture – Senior management commitment, support and cooperation i.e. when all stakeholders have the necessary knowledge about the personal, technical and environmental components of a systematic approach to managing safety.

Reporting culture – based on openness, transparency and trust across the whole team. People are not only encouraged and supported but also literally conduct hazard reporting, near misses and incidents

Learning culture – lessons learned are regularly communicated across the business so continual improvement is achieved.

Risk aware and planning culture – People focus on identification of hazards prior to exposing others. Being proactive in hazard identification, control and removal, and accident and injury protection as well as health preservation and promotion is important.

Caring culture – no blame is applied to those who proactively report and there is an environment of trust. Individuals are programmed to be fair, firm and friendly on their daily encounters.


In simpler words the core characteristics
In simpler words, the core characteristics

  • Safety is a clearly recognized value

  • Accountability for safety is clear

  • Safety leadership is clear

  • Safety is integrated into all activities

  • Safety is learning driven



Assessment of safety culture
Assessment of Safety Culture

Ref: EU-OSHA-European agency for safety and health at work, Occupational Safety and Health culture assessment – A review of main approaches and selected tools, Working environment information – working paper


Case Study –

Safety Perception Survey @ Project sites



Methodology adopted
Methodology Adopted

  • Customized questionnaire to meet the requirements of the client’s safety management system.

  • Different questions for each category of employees under the same 17 elements

  • One to one interview with selected cross section of employees

  • Collected data analyzed using software



Audience response system
Audience Response System

  • Questions will be displayed in the form of presentation

  • Voting for each option using the device

  • Results will be immediately displayed on the screen





Key factors influencing safety perception survey results
Key Factors Influencing Safety Perception Survey Results

  • The safety culture survey outcome depends on:

    • Sample size (Min. 10%)

    • Sample spread (Across departments)

    • Customized questionnaire (to suit the safety management system of the organization)

    • Administration of questionnaire (Ability of engineer to convincingly explain the employee)

    • Definition of Acceptable Safety Perception Level (ASPL)

    • Interpretation of scores obtained


Trends in practice shifts noticed in recent times
Trends in Practice … Shifts noticed in recent times

Sustainable culture improvement cannot be achieved overnight


Building & Sustaining safety culture involves improving competency & execution in all of the cultural elements

  • Management Commitment

  • Safety policy

  • Safety Goals & Plans

  • Performance standards

  • Organization responsibility & accountability.

  • Progressive motivation

  • Effective two way communication

  • Safety training

  • Accident reporting and investigations

  • Safety auditing

  • Contractor Safety


The benefits of excelling in safety
The Benefits of Excelling in Safety competency & execution in all of the cultural elements

  • Improves business

  • performance by creating

  • safe work environment.

  • Helps protect brand and

  • public image

  • Leverages current

  • strengths of the

  • organization


Leadership traits or qualities
Leadership traits or qualities competency & execution in all of the cultural elements

  • Establishing priorities

  • Setting and maintaining level of expectations

  • Enforcing accountability

  • Challenging the attainment of excellence


Evolution of Safety Culture competency & execution in all of the cultural elements

At Risk Behaviours and Operational Discipline can better be addressed through Safety Culture


Philosophy of our operation
Philosophy of our Operation competency & execution in all of the cultural elements


Safety management system vs safety culture
Safety Management System Vs. Safety Culture competency & execution in all of the cultural elements

The culture of the organization is much more


Positive safety culture indicators
Positive safety culture Indicators competency & execution in all of the cultural elements

  • Visible management commitment at all levels in the organization.

  • Good knowledge and understanding of health and safety throughout the

  • organization

  • Clear definition of the culture that is desired

  • Lack of competing priorities with health and safety (e.g.Prduction and

  • quality)

  • A realistic idea of what is achievable while being challenged

  • Visible evidence that investment is made into helath and safety, including

  • the quality of working environment, equipment provided

  • Being proactive so opportunities for improvement are dealt with before

  • problem arise

  • Good communication up, down and across the organization

  • A fair and just discipline system

  • Meaningful involvement of the workforce in all elements of health and

  • safety


Poor safety culture indicators
Poor Safety Culture Indicators competency & execution in all of the cultural elements

  • Routine procedural violations

  • Failure of compliance with and health and safety systems

  • Management decisions that put production or cost before safety

  • Incidents not analyzed in depth and lessons not learned

  • Employee safety concerns not dealt with promptly

  • Disproportionate focus on technical issues

  • Lack of self assessment processes

  • Lack of learning

  • Unwillingness to share or cooperate

  • Failure to deal with findings from independent review


Art of safety competency & execution in all of the cultural elements

management

Science of safety

management

Top management commitment, support and leadership

Training for attitude, belief etc

Safety management standards, systems

Fostering a strong safety culture

Life cycle safety risk management

Total employee empowerment

MIS

Stake holder and supply chain member involvement

Rewards and recognition


Safety competency & execution in all of the cultural elementsCulture

For a zero-injury safety culture, the key organization attributes are -

  • Organization commitment

  • Openness to change

  • Job satisfaction

  • Mutual trust and respect between management and worker

  • Organization citizenship behaviour

  • Excellent communication and cooperation


Best Practices in India competency & execution in all of the cultural elements


This is just a beginning . Many more such efforts are required for building good safety culture in the construction sector of India.


Peoples attitudes and opinions have been formed over decades of life and

cannot be changed by having a

few meetings or giving a few lectures

- Mao Tse Tung


ad