Introduction to the Center for Student Success

1. Annie Pezalla, Academic Skills Center Denise Pranke, Career Services Center Kerry Sullivan, Library Amber Cook, Writing Center Introduction to theCenter for Student Success

2. Agenda • CSS mission and services • Academic Skills Center overview • Library overview • Career Services overview • Writing Center overview 2

3. What is CSS? • The mission of the Center for Student Success (CSS) is to support the academic and professional growth and development of our students. • CSS is one of four Walden centers reporting to the Chief Academic Officer. • Executive Director is Sue Davidsen 3

4. Student Access to CSS CSS websites are linked in the myWalden Portal and the classroom, as well as accessible directly on the open web. Career Services Center: http://careercenter.waldenu.edu/ Library: http://library.waldenu.edu/ Writing Center: http://writingcenter.waldenu.edu/ 4

5. Student Instruction: Residencies The Career Services Center, the Library, and the Writing Center teach residency sessions and provide one-on-one advising to residency students. 5

6. Academic Skills Center Andy Howe, Ph.D. Director of Academic Skills Center Heidi Marshall Associate Director of Academic Skills Center Annie Pezalla, Ph.D. Associate Director of Academic Support Courses 6

7. Academic Skills Center • The Academic Skills Center is a new department within the Center for Student Success. • The department will focus on providing resources to help students hone their academic skills and be more successful in their Walden course work. • This center currently provides several services, but the one we’ll focus on today is the center’s support courses. 7

8. Academic Skills Center Courses Walden Catalog Writing Center Website 8

9. Academic Skills Center Courses • Many of the Student Success Courses are writing intensive. • Courses bear credit, but do not apply to degree program. • Courses graded on Satisfactory/Unsatisfactory basis. • Fees for Student Success courses can be found in the Student Handbook. 9

10. Skills Courses: What Do Students Have to Say? • "The graduate writing course was a wonderful experience! It helped to reinforce some practical skills and helped to sharpen all of my writing skills. I went into the course as a confident writer but completed the course as a confident scholar-writer. No matter the skill level, this course has lasting benefits and well worth it!" • -James-Etta G., Walden student • "I am extremely happy I took this course; the professor made the class so much fun. I believe everyone should utilize the resources the Walden Writing Center provides." • -William H., Walden student 10

11. Academic Skills Center: Future Initiatives • Website • Diagnostic assessments for students • Targeted interventions • Additional skills courses • Different formats • New timelines Strategic planning is currently underway. More information and details will be forthcoming! 11

12. Contact Us… If you have additional questions, please contact us: academicskills@waldenu.edu 12

13. The Walden University Library

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15. Library Staff 15

16. The Walden Library Collection Journals: 62,089 Books: 148,912 Databases: 106 16

17. Library: Student Services • Available 7 days a week • Answer and return calls every day • Email responses within 24 hours • Library Course Guides • Website help and webinar archives 24/7 • Literature Review Appointments 17

18. Our new Q & A system Quick Answers 18

19. Library Guides! 19

20. Course Guides 20

21. Assignment Guides 21

22. Library Help & Subject Guides 22

23. Librarians: We’re Here to Help! Ask a Librarian • Call us! • Email us! • library@waldenu.edu • 800-930-0914 • Monday – Thursday: 8:00 a.m. to 12:00 a.m. Eastern • Friday: 8:00 a.m. to 6:00 p.m. Eastern • Saturday – Sunday: Noon to 12:00 a.m. Eastern 23

24. Career Services Lisa Cook, JD Director of Career Services The Walden Career Services Center aspires to be a cutting edge, global career services center preparing our learners to navigate career transition over a lifetime. To achieve this vision, we educate, advise and coach our learners to proactively manage their careers. Dina Bergren, MA Career Services Advisor Nicolle Skalski, MM Career Services Advisor Denise Pranke, MEd Career Services Advisor Andrea Obrycki, MA Career Services Advisor

25. Working with Career Services Career Services supports students in their proactive career management through… • Extensive Career Services Website resources • Live and Archived Webinars • OptimalResume • Career Services Center LinkedIn Group • Group and Individual Advising • Blog featuring Walden success stories 25

26. Career Services Center Websitehttp://careercenter.waldenu.edu/ 26

27. Archived Webinarshttp://careercenter.waldenu.edu/ Sample of Archived Webinars

28. Career Management Tool: OptimalResume OptimalResume is a self-guided tool for crafting results-oriented application materials.

29. Career Services LinkedIn GroupNearly 800 members and counting… 29

30. 1st Appointments The 1st Appointment is a 20 to 30 minute Orientation to Career Services • Option 1: Group Advising 1st Appointment via a live webinar Register on the Career Services website • Option 2: Individual 1st Appointment Schedule through the online scheduling system on your myWalden Portal The Career Services Advisor will call you at the time of your individual appointment 30

31. Follow-Up Appointments • Your Career Services Advisor will collaborate with you to set career goals and strategies tailored to your specific background, interests and needs. • Follow-up Appointments are approximately 45 minutes • Typical topics include: Building a Professional Network Resume/CV/Cover Letter Reviews Job Search Strategies Career Options for Your Degree Interviewing Skills Career Transition The Career Services Advisor will call you at the time of your scheduled appointment

32. Scheduling a One-on-One Career Services Appointment 32

33. Contact Us… We look forward to working with you! Website: http://careercenter.waldenu.edu/ E-mail: careerservices@waldenu.edu 33

34. Writing Center Staff The Writing Center is staffed by 25 full-time tutors and editors, most of whom have master’s or doctoral degrees. Staff members undergo intensive and continuous training, engage with the higher education and writing center communities, and present regularly at professional conferences. Leadership team: Brian Timmerman, MA, Director Martha King, MA, Manager of Dissertation Editing Services Amy Kubista, MALS, Manager of Writing Tutoring Services Sara Culver, MFA, Web Specialist Amber Cook, MM, Faculty Liaison 34

35. Writing Center One-on-One Reviews A typical review, with tutor feedback displayed in bubble comments. 35

36. Writing Center Web-Based Self-Serve Tools For students whose writing process does not allow for tutoring, the Writing Center provides several self-serve tools, such as Grammarly, tutorials, and writing templates. These are housed on an open-access website. http://writingcenter.waldenu.edu 36

37. Writing Center Webinars The Writing Center offers a student and a faculty webinar series, with both live and archived sessions. See below for a sampling of sessions. • Introduction to the Writing Center • Using and Crediting Sources in APA • Cohesion and Flow • Mastering the Mechanics of Writing • Chapter 2: The Literature Review • Using the Doctoral Capstone Templates 37

38. Writing Center Social Media Facebook Blogger Twitter 38

39. Writing Center Contact Information 39 • Tutors: writingsupport@waldenu.edu • Editors: editor@waldenu.edu • Website: http://writingcenter.waldenu.edu

40. http://writingcenter.waldenu.edu/ http://careercenter.waldenu.edu/ http://library.waldenu.edu/ 40