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Welcome to the Improving Communication through Positive Listening Approaches Seminar

Welcome to the Improving Communication through Positive Listening Approaches Seminar. Listening 55%. Reading 13%. Writing 9%. Speaking 23%. Time Spent Communicating. 55%. 38%. 7%. Verbal/Nonverbal Communications. 60. 50. 40. Body Language. 30. Tone of Voice. 20. 10. Words.

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Welcome to the Improving Communication through Positive Listening Approaches Seminar

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  1. Welcome to theImproving Communication through Positive Listening Approaches Seminar

  2. Listening 55% Reading 13% Writing 9% Speaking 23% Time Spent Communicating Click to type your name and company information.

  3. 55% 38% 7% Verbal/Nonverbal Communications 60 50 40 Body Language 30 Tone of Voice 20 10 Words 0 Click to type your name and company information.

  4. Causes for “Tune-Out” • Receiver’s purpose is different from sender’s purpose • Understimulation • Overstimulation • Pace and delivery • Lack of skill development Click to type your name and company information.

  5. Appreciative Listening Empathic Listening Discerning Listening Evaluative Listening Comprehensive Listening Listening Graph Click to type your name and company information.

  6. Empathic Listeners • Ask more open and feeling-oriented questions • Show more empathy • Don’t interrupt • Feel more, think less • Demonstrate sensitivity • Be more intuitive • Be more open-ended • Maintain eye-contact • Be responsive and open to questions To Be More Effective Click to type your name and company information.

  7. To figure out topic/intent Discerning To organize information Comprehensive To make a decision Evaluative Listening Modes Empathic Appreciative • Sound • Color • Language • Feelings • Emotions • Needs Click to type your name and company information.

  8. Politician Listening Modes Listening Approaches Used Effectively Discerning Evaluative Comprehensive Click to type your name and company information.

  9. Lecture Listening Modes Listening Approaches Used Effectively Politician Discerning Evaluative Discerning Evaluative Comprehensive Comprehensive Click to type your name and company information.

  10. Listening Modes Listening Approaches Used Effectively Politician Lecture Discerning Evaluative Discerning Evaluative Comprehensive Comprehensive Sales Presentation Evaluative Discerning Comprehensive Click to type your name and company information.

  11. Politician Lecture Friend Listening Modes Listening Approaches Used Effectively Discerning Evaluative Discerning Evaluative Comprehensive Comprehensive Sales Presentation Discerning Evaluative Discerning Empathic Comprehensive Comprehensive Click to type your name and company information.

  12. Dinner Guest If you could have dinner with anyone, dead or alive, who would that be and why? Click to type your name and company information.

  13. Thank You for attending theImproving Communication through Positive Listening Approaches Seminar

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