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PREPARING YOUR VOICE AND DATA NETWORK FOR THE FUTURE

PREPARING YOUR VOICE AND DATA NETWORK FOR THE FUTURE. Introducing 3Com® NBX IP Phone Solution . WHY 3COM NBX TODAY . . . Ease of Installation Browser-based Administration Embedded Applications (AA / VM / Email Integration) Open architecture for connecting 3Com & 3 rd -party applications

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PREPARING YOUR VOICE AND DATA NETWORK FOR THE FUTURE

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  1. PREPARING YOUR VOICE AND DATA NETWORK FOR THE FUTURE Introducing 3Com® NBX IP Phone Solution

  2. WHY 3COM NBX TODAY . . . • Ease of Installation • Browser-based Administration • Embedded Applications (AA / VM / Email Integration) • Open architecture for connecting 3Com & 3rd-party applications • Array of 3Com IP phones options available • Secure, Stable Platform (VxWorks OS) • End-to-end Single Source Secure Voice & Data Solutions 3Com Confidential

  3. IP Phone Choices Budget-Matching IP Phone Choices 3101 Basic (with and w/o Speaker 3102 Business Phone 3103 Manager Phone 3100 Entry Phone 3105 Attendant Console 3106 Wireless Phone 3107 Wireless Phone 3108 Wireless Phone Access Points 3Com Wireless 8760 Dual-Radio 802.11abg PoE AP 3Com Wireless 7760 802.11abg PoE AP 3Com Confidential

  4. PRODUCTIVITY ENHANCING APPLICATIONS Future Interoperability Wi-Fi Voice Browser Based Mgmt Unified Voice / E-mail CTI Reporting Call Center PC-Based Soft-phone BUILT IN. READY FOR USE. 3Com Confidential

  5. SIDE BY SIDE COMPARISONS: CALL PROCESSORS 3Com Confidential

  6. Description Tasks are reorganized and simplified to provide easier navigation & access to tasks Fewer clicks everywhere Navigation menu on left-hand bar Look matches VCX & data offers Deployment Considerations New Browser Options Microsoft Internet Explorer 5.5 or higher Netscape Navigator 7.0 or higher Mozilla Firefox 1.0 or higher Positioning To Win The gold standard for ease of use & ease of admin goes platinum Makes for an even more powerful demo! Dealer & SI/SP Remote Services Tool NBX NETSET ADMINISTRATION & PROVISIONING UPDATE New Navigation Menu Bar 3Com Confidential

  7. Description Button Mapping tab in the user’s NetSet! Only appears if NBX administrator enables User Button Mappings for Class of Service Allows user to reprogram button Deployment Considerations Last change made to the specific button mapping is the mapping in effect Change comes from administrator or the end user – whoever made it last USER BUTTON MAPPINGS 3Com Confidential

  8. Description Windows-based CDR tool included with NBX Call Detail Record (CDR) format for the data downloaded from the NBX NCP is an XML format NO license required NBX CALL REPORTS ENHANCEMENTS 3Com Confidential

  9. SUPERVISORY MONITORING: MONITOR ALL TYPES OF CALLS • Monitoring of all types of calls — Incoming, outgoing, personal, hunt group, and ACD calls • Privacy List Domain — A special system domain called the Privacy List specifies users who cannot be monitored. • Call Privacy feature —User with permissions can prevent a call from being monitored on a call by call basis • Simplified supervisory monitoring — Specify sets of employees by business group. Group password is required for supervisor permissions. • Enhanced security — The NBX admin log is updated with monitoring events. 3Com Confidential

  10. SUPERVISORY MONITORING: SIMPLIFIED USAGE • Need password to monitor this group • Can enable announcement tones for monitor, whisper, and/or barge • NBX 100: 48 domains • Other platforms: 100 domains. 3Com Confidential

  11. Voice Applications Switching Wired Wireless Wireless Devices Wireless Phone PDAs POS Scanners Mobile PCs PUTTING IT ALL TOGETHER: YOUR FUTURE NETWORK 3Com Confidential

  12. – PoE makes it easy to add 7760 and 8760 PoE access points to create a unified wired and wireless network with centralized AP management – Add IP Telephony to complete the SMB converged network SOLUTIONS SOLVED #3BUILDING A NETWORK WITH THE UNIFIED SWITCH Internet 802.11a Router 802.11g NBX V3000 PoE Seamless roaming between Access Points 802.11g 3Com Confidential

  13. PSTN DELIVERS END-TO-END CONNECTIVITY TO SMALL TO MID-SIZE BUSINESSES VPN Remote office/user AP 7760 or 8760 APs GbE phones /desktops/ Servers Internet NBX V3000 PoE Router GbE (Fiber/copper) GbE (Fiber/copper) NEW SMB Unified Wireless Switch Voice-ready Smart Baseline Plus Switches Wireless PC/phones Wired phones/desktops 3Com Confidential

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