Preparing for the Future. Joint FMI-CGA-CMA Workshop February 13-15, 2007 Hotel Grand Pacific Victoria, BC. Michael Berman [email protected] 253-514-9421. The BCOM Staff FISH’n With Mike Berman. Welcome…. Why are we here? What we already know Chopping wood Diet and exercise
Joint FMI-CGA-CMA Workshop
February 13-15, 2007
Hotel Grand Pacific
Why are we here?
What we already know
What is my role?
What employers have succeeded largely because of the personal relationships established by their employees?West JetSouthwest AirlinesWalmartStarbucks
Current employees, promotions, postings, word of mouth
The purpose of orientation is to help the new employee develop a sense of commitment to the company, his/her particular job and a feeling of belonging and being needed.
Financial needs (extrinsic)
“Money isn’t a satisfier, but lack of money is a dissatisfier” Hertzberg
Sustaining needs (intrinsic)
“They don’t care how much you know
until they know how much you care.”
If you have followed all of the above and the employee demonstrates a poor attitude and/or job performance:
1. Meet with employee to assess attitude and provide training when needed
2. Document employee problems and help offered
3. Release employee if problems cannot be resolved
4. Obtain legal advice if termination is indicated
5. Review situation to determine what went wrong and how to correct it
Determine what they need to know, to be successful on the job, and….
Train for current job, promotional opportunities and entry into management
When opportunities open up, look first to your employees
Are your employees in the “right” job?
Oak tree versus the palm
Employees are our most valuable asset
“So much of what we call management consists of making it difficult for people to work.”
Manager includes people in process; even those who disagree
Employee resistance dissolves; it’s difficult to disagree when you are a part of the process
Progress is made
“When two partners always agree, one of them is unnecessary”
“Hold your allies close and your enemies even closer”
“Power corrupts and absolute power corrupts absolutely” Lord Acton
“Powerlessness corrupts. Absolute powerlessness corrupts absolutely” Rosabeth Moss Kanter
- it fosters agreement and cooperation
“A man convinced against his will, is of the same opinion still”
“Leadership is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard.”