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Mod 4: Lync Online Administration. Version 2.0 for Office 365. Chris Oakman | Managing Partner Infrastructure Team | Eastridge Technology Stephen Hall | CEO & SMB Technologist | District Computers. Jump Start Schedule – Target Agenda. Module 4: Lync Online Administration.

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Mod 4 lync online administration

Mod 4: Lync Online Administration

Version 2.0 for Office 365

Chris Oakman | Managing Partner Infrastructure Team | Eastridge Technology

Stephen Hall | CEO & SMB Technologist | District Computers


Mod 4 lync online administration

Jump Start Schedule – Target Agenda


Module 4 lync online administration

Module 4: Lync Online Administration

For Midsize Businesses and Enterprises

  • Lync Online Overview

  • System Requirements

  • DNS & Network Settings

  • Lync Online Configuration

  • Setup—Domain Federation, Public IM, Dial In Conferencing


Communicate better with lync

Communicate Better with Lync


Microsoft lync online overview

Microsoft Lync Online Overview

  • Hosted communications service that

    • connects people anytime and from virtually anywhere

    • gives users access to

      • Presence

      • instant messaging

      • audio and video calling

      • rich online meetings

      • extensive web conferencing capabilities.

Audio, Video, Web conferencing

Instant Messaging and Presence

Voice &

PBX Replace


Lync online features

Instant Messaging

Presence

Lync-to-Lync Audio and Video Calls

File Transfer

Distribution Lists

External Connectivity (Federation)

IM Security

Online Meetings

Lync Online Features


Lync online service benefits

Know whether others are available to communicate

Presence and click-to-communicate from Microsoft Office Outlook, SharePoint & Outlook Web App.

A rich, immersive online meeting experience.

Collaborate within SharePoint sites

Communicate with other organizations running Lync

Communicate with Skype contacts

Reduce costs

Lync Online Service Benefits


How to get lync online

How to Get Lync Online

  • Offered with ALL Office 365 Business Suites/Bundles

    • Office 365 Small Business & Small Business Premium

    • Office 365 Midsize Business

    • Office 365 Enterprise Plans (E1, E3, E4*)

  • Offered as a standalone subscription service

    • Office 365 Lync Online


Capability overview

Capability Overview

Voice

(Dial Tone)

Enterprise IM

Conferencing

PBX Replace

Lync Online

(Cloud)

N/A

Lync Server

(On-premises)

Lync user can only be ‘homed’ on-premises or online(can’t split IM/conferencing/voice)


Enterprise im pc to pc audio video

Enterprise IM & PC-to-PC Audio/Video

  • Rich Presence

  • Instant Messaging

  • PC-to-PC audio/video calling

  • GAL/skill search in SharePoint

  • Activity Feed

  • Click-to-communicate in Office

  • Federation with Lync Server/Lync Online

  • Federation with Skype

  • Lync for Mac

  • Lync Web app for IM/Presence

  • Mobile phone clients

Enterprise IM & PC-to-PC Audio/Video

Enterprise IM

Lync Online

(Cloud)

Lync Server

(On-premises)


Conferencing

Conferencing

  • Multiparty (3+) PC-Audio/Video

  • Ad-hoc collaboration

  • Desktop Sharing

  • Application Sharing

  • Online meetings

  • Rich and web clients

  • Integrated PSTN audio conferencing via partners

Conferencing

Enterprise IM

Conferencing

Lync Online

(Cloud)

Lync Server

(On-premises)

  • Lync Online replaces Live Meeting as the conferencing solution

  • Live Meeting Service available for existing customers during transition to Lync


Voice dial tone in lync

Voice | Dial tone in Lync

  • Call landline phones and mobiles (PC-to-PSTN)

  • Forward, transfer

  • Simultaneously ring another number

  • Exchange Voice Mail Integration

Voice (Dial Tone)

Voice

(Dial Tone)

PBX Replace

N/A

Lync Online

(Cloud)

Lync Server

(On-premises)

  • Requires separate service from a Telco partner to connect to the public phone network (Phone numbers, PSTN termination)


Telephony infrastructure only available in lync server on premises

Telephony Infrastructure | Only available in Lync Server (on-premises)

  • Branch office appliance

  • Fax and analog devices

  • Automatic E911

  • Call Admission Control

  • Existing telephony integration

  • Call Park, Hunt Groups

Telephony Infrastructure

Telephony Infrastructure

Lync Online

(Cloud)

N/A

Lync Server

(On-premises)

Cloud/on-premises co-existence options:

  • Lync Server integrates with Exchange Online for voice mail in the cloud

  • Splitting groups of Lync users between Lync Server and Lync Online available

  • Requires Office 365 Enterprise E4 Plan for full voice-enabled users


Lync online clients

Lync Online Clients

  • What’s New:

    • Clean look with Quick Lync bar

    • Shared notes

    • Improved mobility (clients)

    • Tabbed conversations

  • Clients

  • Lync Client

  • Lync Basic Client

  • Lync Windows Store App

  • Lync for Mac 2011

  • Lync for Mobile Clients

  • Lync Web App Client

  • Communicator for Mac 2011

Reference - http://technet.microsoft.com/en-us/library/jj822176.aspx


Lync quick easy

Easily find and connect with others

Find and communicate with the right person

Connect with your social network

Connect with context

Have multiple conversations with reduced clutter

Lync Quick & Easy


Find the right person

Advanced features make locating a person easy, even when you don’t have their name

Get search results that find the right person

Search more than just names

See where people are with real-time location capabilities

Find the Right Person


Add skype users as contacts

Add Skype Users as Contacts


Use skype to lync with lync users

Use Skype to “Lync” with Lync Users


Professional online presentations

Lync lets you set the stage and keeps you in control

The presenter controls the stage

Content is king (when present)

Presenters are informed and in control

Social context is important; know who is “in the room” and who is making changes

Professional Online Presentations


Lync 2013 mobile clients

Lync 2013 Mobile Clients

Windows Phone 7

iPhone

Android

Reference - http://technet.microsoft.com/en-us/library/hh691004.aspx


Mod 4 lync online administration

DEMO | Using Lync


Easy online meetings

Easy Online Meetings

  • Online meetings are essential part of your workflow

  • Schedule most common meeting types with the fewest clicks

  • Bring join to the user, rather than taking the user to join

  • Reinforce that participants are ready and able to participate

  • Keep the experience simple and expand as the meeting expands


Scheduling online meetings

Scheduling Online Meetings

  • Scheduling Lync meetings is done through Outlook using the Lync Outlook plug-in

  • Outlook delegation supported for scheduling online meetings


Lync web scheduler

Access via https://sched.lync.com

Web-based meeting management tool for users who don’t have access to Microsoft Outlook, or are using a non-Windows OS

Send invitations with iCalendar

Send invitations by using your email program

Copy/Paste

Lync Web Scheduler

Reference

http://office.microsoft.com/en-001/communicator-help/lync-web-scheduler-HA103466460.aspx?CTT=5&origin=HA102827058


Joining a lync meeting from email

With Lync

Click Join Lync meeting

Select an audio option in Join Meeting Audio window

Without Lync

Join by Lync Web App

Automatically opens from computers without Lync

Auto-connects to the meeting after install of Lync Web App plugin

Audio Only

Dial in with a phone

When call-in details are available

Joining a Lync Meeting from Email

Reference - http://office.microsoft.com/en-001/lync-help/join-a-lync-meeting-HA102828887.aspx


Lync meeting participant control

Lync Meeting Participant Control

  • Note    Don’t forget to also check or un-check the options for people who call in:

  • Callers get in directly - People who call in with a phone get connected directly.

  • Announce when people enter or leave - Everyone can hear the names as people come and go. Not recommended for large meetings

Reference - http://office.microsoft.com/en-us/these-people-dont-have-to-wait-in-the-lobby-HA102835462.aspx


Mod 4 lync online administration

DEMO | Schedule a Meeting


Module 4 lync online administration1

Module 4: Lync Online Administration

For Midsize Businesses and Enterprises

  • Lync Online Overview

  • System Requirements

  • DNS & Network Settings

  • Lync Online Configuration

  • Setup—Domain Federation, Public IM, Dial In Conferencing


Lync 2013 client requirements

Lync 2013 Client Requirements

http://technet.microsoft.com/en-us/library/gg425865.aspx


Lync 2013 client requirements cont d

Lync 2013 Client Requirements (cont’d)

http://technet.microsoft.com/en-us/library/jj688132.aspx


Lync online firewall port requirements

Allow outgoing connections to *.microsoftonline.com

Allow outgoing connections to *.outlook.com

Allow outgoing connections to *.lync.com

Set the HTTP/SSL time out value to 8 (eight) hours

Lync Online Firewall Port Requirements


Module 4 lync online administration2

Module 4: Lync Online Administration

For Midsize Businesses and Enterprises

  • Lync Online Overview

  • System Requirements

  • DNS & Network Settings

  • Lync Online Configuration

  • Setup—Domain Federation, Public IM, Dial In Conferencing


Public dns settings

CNAME Records

SRV Records

Public DNS Settings

Reference - http://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspx


Internal dns settings

Internal DNS Settings

Reference - http://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspx


Network requirements

Network Requirements

Reference - http://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspx


Firewall configurations

Allow outgoing connections to *.microsoftonline.com

Allow outgoing connections to *.outlook.com

Allow outgoing connections to *.lync.com

Add a firewall entry for the Microsoft Online Services Sign-in Assistant, msoidsvc.exe.

Set the HTTP/SSL time out value to 8 (eight) hours

Firewall Configurations

Reference - http://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspx


Manual client settings

Manual Client Settings


Transport reliability ip probe tripp

Test environment for ideal Lync Online client operation

Transport Reliability IP Probe (TRIPP)

http://trippdb3.online.lync.com/


Module 4 lync online administration3

Module 4: Lync Online Administration

For Midsize Businesses and Enterprises

  • Lync Online Overview

  • System Requirements

  • DNS & Network Settings

  • Lync Online Configuration

  • Setup—Domain Federation, Public IM, Dial In Conferencing


Office 365 admin center

Office 365 Admin Center

  • Assign Licenses for Lync Online Lync Users


Download lync client

Download Lync Client

  • PC or Mac

    • Office 365 Admin Center

  • Phone & Tablet

    • Office 365 Admin Center

    • Windows Phone Marketplace

    • Android marketplace

    • Apple App Store

  • https://portal.microsoftonline.com/OLS/mysoftware.aspx


Lync admin center

Lync Admin Center

Manage:

  • Lync Users

    • Lync meeting options

  • Organization Settings

  • External Communications

  • Dial-in conferencing

  • Meeting Invitation Settings


Lync admin center1

Lync Admin Center


Mod 4 lync online administration

DEMO | Lync Online Configuration

  • Assign licenses

  • Lync Client & Desktop Setup

  • Lync Admin Center navigation

  • Change Lync user settings


Module 4 lync online administration4

Module 4: Lync Online Administration

For Midsize Businesses and Enterprises

  • Lync Online Overview

  • System Requirements

  • DNS & Network Settings

  • Lync Online Configuration

  • Setup—Domain Federation, Public IM, Dial In Conferencing


Federation features by link type

Federation Features by Link Type

http://technet.microsoft.com/en-us/library/dn194473.aspx


Public im setup three choices

Block federation with all domains except those I allow

Disable federation

Lync Online Public Instant messaging Connectivity

PIC lets organizations collaborate with Windows Live and MSN messenger users

PIC is currently unavailable for O365 for professional and small businesses

Public IM Setup—Three Choices


Domain federation

Communicate with Skype and other Lync-enabled users

On-premise Lync or other Lync Online environments

Domain Federation


Configure dial in conferencing

Allows users to join audio conferences (or the audio part of a video conference) by dialing a phone number

Dial-in conferencing provided via 3rd-party suppliers (i.e. PGI, BT, InterCall)

Dial-in conferencing Set up:

Contact audio conferencing provider for dial-in numbers, conference codes, and personal identification numbers, or PINs

Add the dial-in numbers and conference codes to the user settings of your meeting organizers, conference call leaders, and users of Lync for mobile devices

Provide each user with his or her PIN—the PIN may be required to join the audio portion of the meeting as a leader, or meeting organizer

Configure Dial-in Conferencing


User level settings

Dial-in audio conferencing settings

Audio/video

External settings

User-Level Settings


Setup dial in conferencing for multiple users

Import an updated dial-in conferencing user list

Setup Dial-in Conferencing for Multiple Users


Resources

Lync Online Service Description

http://technet.microsoft.com/en-us/library/jj822172.aspx

Lync Network Requirements

http://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspx

Lync TRIPP tool

http://trippdb3.online.lync.com/

Lync Federation

http://technet.microsoft.com/en-us/library/dn194473.aspx

Lync Clients

http://technet.microsoft.com/en-us/library/jj822176.aspx

Resources


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