1 / 7

Overview of Queen’s

Overview of Queen’s. Established 1841 Number of Full-Time Students = 15,717 Academic Staff = 991 Other Staff = 2,201 Alumni 123,142 in 150 countries Operating Expenses $252.5 million Research Funding = $133.1 million Market Value of Endowments = $429.5 m. Queen’s Academic Units.

tejano
Download Presentation

Overview of Queen’s

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Overview of Queen’s • Established 1841 • Number of Full-Time Students = 15,717 • Academic Staff = 991 • Other Staff = 2,201 • Alumni 123,142 in 150 countries • Operating Expenses $252.5 million • Research Funding = $133.1 million • Market Value of Endowments = $429.5 m

  2. Queen’s Academic Units • Faculty of Arts and Science • Faculty of Applied Science • School of Business • Faculty of Education • Faculty of Health Science (including Medicine, Nursing and Rehab) • Faculty of Law • School of Graduate Studies and Research • Queen’s Theological College (affiliate)

  3. IT Structure • Distributed support environment • Central responsibility for core infrastructure and services • Distributed support within many faculties and departments • Evolved to include some infrastructure • Pendulum swinging back to having ITServices be the provider

  4. ITServices Responsibilities • Central Organization Reports to VP (Operations and Finance) • Approximately 100 FT staff, 50 PT staff • IT Support Centre (phone, walk-in, on-site) • Learning Technology Unit • Video Multimedia and Audio Visual Services • Central Servers and Operations • Networking and Telecom • Campus Sales and Service (hardware and software) • Administration • Education and Communications • University Information Systems

  5. Top Three Challenges over next 1-3 Years • Security • Enterprise Infrastructure Development • Administrative Information Systems

  6. Impact of Double Cohort and Lessons Learned • Impact = Negligible • Lessons Learned? • Focus on the important • Saying No to preserve core?

  7. “Finding the Balance” Keeping the Trains Running: • Some unavoidable, especially security But, to Ensure Strategic Development: • Recognize true cost of human resources • Introduce self service techniques, reevaluate processes • Push operational to lowest skilled (cost) resources possible. • Guard freed resources for strategic development • Use capital $ to offset HR costs (e.g. Include implementation or support on new projects) • Use of IT service management practices • Say No! where possible • Share!

More Related