What is Credit Union Auto Club?

2. What is Credit Union Auto Club? • The newest Invest in America program • Created exclusively for credit union members • Provides unparalleled service and unprecedented value in roadside assistance • From little incidents like being locked out of a vehicle to bigger troubles like needing a tow truck, Credit Union Auto Club keeps members moving on the road • Members are covered in any non-commercial vehicle they travel • Professional customer service team 24/7/365 to assist members • Nearly 35,000 service providers across the U.S. and Canada • Credit Union Auto Club is powered by Auto Knight Motor Club, a wholly owned company of Fortegra Financial • Fortegra Financial is a NYSE listed company headquartered in Jacksonville, FL with a 40 year unblemished record of service delivery and claims payments • Credit unions are eligible to receive marketing reimbursements when members purchase memberships in Credit Union Auto Club

3. Plan Benefits

4. Plan Pricing Each plan price is for a 12-month period with automatic renewal option Family plans offer the best value! *Drivers residing in the same household. Drivers are covered in any vehicle they travel.

5. Plan Comparison

6. Member Experience * Payment options include credit union debit and credit card

7. LMCU Landing Page

8. Credit Union Auto Club Microsite

9. Membership Card/Welcome Kit • Members will receive a temporary PDF membership card on screen immediately following enrollment • Members will receive their welcome kit within 5-7 business days after initial enrollment • Welcome kit includes • Welcome Letter • Membership card • Terms and Benefits document • Invest In America program insert

10. Marketing Reimbursements • Credit unions are eligible to earn $5 - $9 per membership • The marketing reimbursement is paid annually – December of each calendar year • Membership renewals eligible for marketing reimbursements • Credit unions must enroll in the program to receive marketing reimbursement • Credit union enrollment form is located in the Partner Center at http://www.lovemycreditunion.org/Credit-Union-Enrollment-Forms-147.html on the Love My Credit Union website • Access to FREE turnkey marketing materials to promote the program to members • The program can also be used as a value add offering when closing auto loans, and as an incentive to your members for using other core products and services

11. Credit Union Enrollment

12. Enrollment Overview Page

13. Credit Union Enrollment Form

14. Marketing Requirements Credit unions that enroll and actively market the program to their members will be eligible to receive marketing reimbursements Member CommunicationsComplete one of the member communications items listed below each quarter for four quarters within a 12 month period and ongoing quarterly thereafter:  Ongoing Marketing Utilize the following marketing materials within 30 days of enrollment and ongoing thereafter: • Place banner or link on website within 30 days of enrollment and ongoing thereafter • Suggested locations: Auto loan page, discount page, insurance page, etc. • Utilize lobby materials within 30 days of enrollment and ongoing thereafter • Take ones, lobby posters, digital

15. Promotional Opportunity • Promote during summer/vacation travel season • Value add promotional incentives • Credit Union Auto Club memberships can be used as a value add to core products and services • Auto loan closings, new members, new accounts, etc… • Leverage credit union member discount from GM • Employee incentive • Credit union roadside assistance plan purchase portal • We are creating a unique portal for credit unions to facilitate the purchase of roadside assistance plans when offered as a value add/incentive offering to members • Portal will allow the credit union to purchase multiple plans at once using a single credit card payment

16. Promotional Best Practice

17. Summary • Comprehensive roadside assistance benefits for your members • Unparalleled service, unprecedented value • “always here when you need us” • Competitively priced • Opportunity for credit unions to earn marketing reimbursements