Credit Union Auto Club Program Overview

1. Credit Union Auto Club Program Overview

2. What is Credit Union Auto Club? • Created exclusively for credit union members • Provides unparalleled service and unprecedented value in roadside assistance • From little incidents like being locked out of a vehicle to bigger troubles like needing a tow truck, Credit Union Auto Club keeps members moving on the road • Members are covered in any non-commercial vehicle they travel • Professional customer service team 24/7/365 to assist members • Nearly 38,000 service providers across the U.S. and Canada • To add a service provider email: vendorrelationsdept@autoknight.com • Credit Union Auto Club is powered by Auto Knight Motor Club, a wholly owned company of Fortegra Financial • Fortegra Financial is a NYSE listed company (Symbol: FRF) headquartered in Jacksonville, FL with a 40 year unblemished record of service delivery and claims payments • Credit unions are eligible to receive marketing reimbursements when members purchase memberships in Credit Union Auto Club

3. Plan Benefits

4. Plan Pricing Each plan price is for a 12-month period with automatic renewal option Family plans offer the best value! *Drivers residing in the same household. Drivers are covered in any vehicle they travel.

5. Plan Comparison

6. Member Experience * Payment options include credit union debit and credit card

7. LMCU Landing Page

8. Credit Union Auto Club Microsite

9. Membership Card/Welcome Kit • Members will receive a temporary PDF membership card on screen immediately following enrollment • Members will receive their welcome kit within 5-7 business days after initial enrollment • Welcome kit includes • Welcome Letter • Membership card • Terms and Benefits document • Love My Credit Union Rewards program insert

10. Marketing Reimbursements Enrolled credit unions are eligible to earn $5 - $9 per membership • The marketing reimbursement is paid annually – December of each calendar year • Membership renewals eligible for marketing reimbursements

11. Member Enrollment Tracking

12. Credit Union Enrollment Credit union enrollment form is located in the Partner Center http://www.lovemycreditunion.org/Credit-Union-Enrollment-Forms-147.html

13. Enrollment Overview Page

14. Credit Union Enrollment Form

15. Marketing Requirements FREE Marketing Materials!

16. Marketing Resources Inserts/Take Ones Lobby Poster Banners • Free ready-to use marketing materials including: • Onserts now available! • Customization and Campaign Execution Services Available • Monthly Newsletter • Frontline Staff Update • National Program Support

17. Promotional Opportunity • Promotions are easier and more affordable with Credit Union Auto Club! • Driving Auto Loans • New Membership Welcome • Employee Rewards • Through a specially built portal, your credit union can purchase up to 100 Credit Union Auto Club memberships, in one transaction, at a savings of $10 off the member price • Plus, you'll still earn marketing reimbursement funds with each membership purchase -- for a combined savings of between 20%-24%

18. Credit Union Auto Club Promotional Pricing • Buying your promotional memberships is an easy five step process: • Log into the Love My Credit Union Rewards Partner Center • Click on Credit Union Marketing Materials • Click on Credit Union Auto Club Marketing Materials • Go to the Credit Union Auto Club Promotional Membership Enrollment portal • Enter each member's information, up to 100 at a time, and pay by credit or debit card As you plan your next promotion or your 2014 marketing plan, make sure to include Credit Union Auto Club discounted memberships to help drive interest. 

19. Promotional Enrollment Portal

20. Peninsula Best Practice Fall Newsletter

21. Money One Best Practice

22. Bethpage FCU

23. Summary • Comprehensive roadside assistance benefits for your members • Unparalleled service, unprecedented value • “always here when you need us” • Great promotional opportunity • Credit unions to earn marketing reimbursements

24. Contact Information Please contact your National Business Consultant with questions/feedback. Leslie Norush, National Business Consultant(Alabama, Florida, Georgia, Hawaii, Illinois, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Wisconsin)800.262.6285 x 542 Colleen Meek, Senior National Business Consultant (Alaska, Arkansas, Arizona, Colorado, Idaho, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, New Mexico, Oklahoma, Texas, Utah, Wyoming)800.262.6285 x 530 Curt Belaney, National Business Consultant (Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia)800.262.6285 x 543 Bob Bearden, National Business Consultant(California, Nevada, Montana, North Dakota, South Dakota)800.262.6285 x 751 Crissandra Fry, National Business Consultant(Oregon, Washington)800.262.6285 x 549 Inside Sales Jackie Adamson, National Business Consultant 800-262-6285 x 584 Gary Siegel, National Business Consultant 800-262-6285 x 586 Drew Cook CU Solutions Group Direct: 734-793-4273 Drew.Cook@cusolutionsgroup.com