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The 2009 HSATM Research Roundtable. D.N. Lombardi, Ph.D. Director, Stevens Healthcare Educational Partnerships. The Essential Challenge. “Life and Death” Outcome Perceptions Higher/Escalating Expectations Media Targeting Public Trust “People-Intensive ” . The Critical Objective.

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The 2009 hsatm research roundtable

The 2009 HSATM Research Roundtable

D.N. Lombardi, Ph.D.

Director, Stevens Healthcare Educational Partnerships


The essential challenge
The Essential Challenge

  • “Life and Death” Outcome Perceptions

  • Higher/Escalating Expectations

  • Media Targeting

  • Public Trust

  • “People-Intensive”


The critical objective
The Critical Objective

Who works in Healthcare (Perception):

  • Doctors

  • Nurses

  • Politicians

    Who works in Healthcare (Reality):

  • Any professions in most non-healthcare organizations!

  • Leadership/Administration

  • Growing roles


Social networking dynamics level i
Social Networking Dynamics – Level I

  • Pride

  • Accountability

  • Commitment

  • Trust


Social networking dynamics level ii
Social Networking Dynamics – Level II

  • Dewey Redford

  • Hospital Tycoon

  • Popular Media


Social networking dynamics level iii
Social Networking Dynamics – Level III

  • Community College

  • Like Public Schools

  • Politicians


A truly state wide system

Partners in Progress

A truly State-Wide System…

Stevens Healthcare Education Partnership


Newark beth israel medical center
Newark Beth Israel Medical Center

  • Start on Success Program

  • Childrens Hospital of NJ

  • Largest HL&M Presence

  • “Elite 8” Advisory Team


Pg chambers school
PG Chambers School

  • Outcome Assessment

  • Leadership Development

  • Cadre of 45+ Specialists

  • Progress vs. “Status Quo”

  • Clarity vs. Complex


The va medical system
The VA Medical System

  • Alignment through clarity

  • Communication from all stakeholders

  • Community Healthcare Model

  • Resonance/Realism


Making connections

If You like math:

Clinical Management

Finance

Accounting

Patient Research

If You like science:

Laboratory

Rehabilitation

Diagnostics

IT/MIS

Making Connections:


Making connections1

If You like social studies:

Human Resource Management

Training/Development

Community Relations

Health Administration

If You like art/music/gym:

Therapy

Social Work/Rehab

Education

Marketing

Making Connections:


It s all in the game
It’s all in the game….

  • Case Study

  • Situational Analysis

  • Healthcare Environmental Factors

  • Organizational Strategy

  • Dynamic/Progressive

  • Point-Specific



Participation
Participation

  • Action vs. Discussion

  • Practical vs. Conceptual

  • Solution Formulation vs. Problem Reiteration

  • Specific vs. General

  • Perspective vs. Perception


Planning
Planning

  • Rivers vs. Ponds

  • Pro-Active vs. Reactive

  • Plan vs. Pontification

  • Product vs. Process

  • Attribution vs. Retribution


Accountability adaptability
Accountability & Adaptability

  • How vs. “If”

  • Senses vs. Census

  • Results vs. Remorse

  • Need vs. Want

  • Impacting vs. Annoying

  • "Gimmies" vs. “Gotchas”


Commitment
Commitment

  • Commitment vs. Consensus

  • Value-Driven vs. Ego-Driven

  • Purposeful vs. Placating

  • Backstage vs. On-Stage

  • Community vs. “Family”


Communication
Communication

  • Thriving vs. Surviving

  • Participants vs. Spectators

  • Reality vs. “Vibes”

  • Accountability vs. Deniability

  • Facts vs. Fiction

  • Progressive Work vs.”A work in progress”


Campus resources
Campus Resources

  • SHPA Case Study

  • Other Healthcare Grants

  • VA/Veterans Office

  • Wiley Healthcare Management PowerPack

  • HL&M Courses and Students







Next steps
Next Steps Practicum


Three overriding principles
Three Overriding Principles Practicum

  • Finish The Race

  • Fight The Good Fight

  • Keep The Faith


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