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The 2009 HSATM Research Roundtable. D.N. Lombardi, Ph.D. Director, Stevens Healthcare Educational Partnerships. The Essential Challenge. “Life and Death” Outcome Perceptions Higher/Escalating Expectations Media Targeting Public Trust “People-Intensive ” . The Critical Objective.

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the 2009 hsatm research roundtable

The 2009 HSATM Research Roundtable

D.N. Lombardi, Ph.D.

Director, Stevens Healthcare Educational Partnerships

the essential challenge
The Essential Challenge
  • “Life and Death” Outcome Perceptions
  • Higher/Escalating Expectations
  • Media Targeting
  • Public Trust
  • “People-Intensive”
the critical objective
The Critical Objective

Who works in Healthcare (Perception):

  • Doctors
  • Nurses
  • Politicians

Who works in Healthcare (Reality):

  • Any professions in most non-healthcare organizations!
  • Leadership/Administration
  • Growing roles
social networking dynamics level i
Social Networking Dynamics – Level I
  • Pride
  • Accountability
  • Commitment
  • Trust
social networking dynamics level ii
Social Networking Dynamics – Level II
  • Dewey Redford
  • Hospital Tycoon
  • Popular Media
social networking dynamics level iii
Social Networking Dynamics – Level III
  • Community College
  • Like Public Schools
  • Politicians
a truly state wide system

Partners in Progress

A truly State-Wide System…

Stevens Healthcare Education Partnership

newark beth israel medical center
Newark Beth Israel Medical Center
  • Start on Success Program
  • Childrens Hospital of NJ
  • Largest HL&M Presence
  • “Elite 8” Advisory Team
pg chambers school
PG Chambers School
  • Outcome Assessment
  • Leadership Development
  • Cadre of 45+ Specialists
  • Progress vs. “Status Quo”
  • Clarity vs. Complex
the va medical system
The VA Medical System
  • Alignment through clarity
  • Communication from all stakeholders
  • Community Healthcare Model
  • Resonance/Realism
making connections
If You like math:

Clinical Management

Finance

Accounting

Patient Research

If You like science:

Laboratory

Rehabilitation

Diagnostics

IT/MIS

Making Connections:
making connections1
If You like social studies:

Human Resource Management

Training/Development

Community Relations

Health Administration

If You like art/music/gym:

Therapy

Social Work/Rehab

Education

Marketing

Making Connections:
it s all in the game
It’s all in the game….
  • Case Study
  • Situational Analysis
  • Healthcare Environmental Factors
  • Organizational Strategy
  • Dynamic/Progressive
  • Point-Specific
participation
Participation
  • Action vs. Discussion
  • Practical vs. Conceptual
  • Solution Formulation vs. Problem Reiteration
  • Specific vs. General
  • Perspective vs. Perception
planning
Planning
  • Rivers vs. Ponds
  • Pro-Active vs. Reactive
  • Plan vs. Pontification
  • Product vs. Process
  • Attribution vs. Retribution
accountability adaptability
Accountability & Adaptability
  • How vs. “If”
  • Senses vs. Census
  • Results vs. Remorse
  • Need vs. Want
  • Impacting vs. Annoying
  • "Gimmies" vs. “Gotchas”
commitment
Commitment
  • Commitment vs. Consensus
  • Value-Driven vs. Ego-Driven
  • Purposeful vs. Placating
  • Backstage vs. On-Stage
  • Community vs. “Family”
communication
Communication
  • Thriving vs. Surviving
  • Participants vs. Spectators
  • Reality vs. “Vibes”
  • Accountability vs. Deniability
  • Facts vs. Fiction
  • Progressive Work vs.”A work in progress”
campus resources
Campus Resources
  • SHPA Case Study
  • Other Healthcare Grants
  • VA/Veterans Office
  • Wiley Healthcare Management PowerPack
  • HL&M Courses and Students
three overriding principles
Three Overriding Principles
  • Finish The Race
  • Fight The Good Fight
  • Keep The Faith
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