The 2009 hsatm research roundtable
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The 2009 HSATM Research Roundtable. D.N. Lombardi, Ph.D. Director, Stevens Healthcare Educational Partnerships. The Essential Challenge. “Life and Death” Outcome Perceptions Higher/Escalating Expectations Media Targeting Public Trust “People-Intensive ” . The Critical Objective.

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The 2009 HSATM Research Roundtable

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The 2009 HSATM Research Roundtable

D.N. Lombardi, Ph.D.

Director, Stevens Healthcare Educational Partnerships


The Essential Challenge

  • “Life and Death” Outcome Perceptions

  • Higher/Escalating Expectations

  • Media Targeting

  • Public Trust

  • “People-Intensive”


The Critical Objective

Who works in Healthcare (Perception):

  • Doctors

  • Nurses

  • Politicians

    Who works in Healthcare (Reality):

  • Any professions in most non-healthcare organizations!

  • Leadership/Administration

  • Growing roles


Social Networking Dynamics – Level I

  • Pride

  • Accountability

  • Commitment

  • Trust


Social Networking Dynamics – Level II

  • Dewey Redford

  • Hospital Tycoon

  • Popular Media


Social Networking Dynamics – Level III

  • Community College

  • Like Public Schools

  • Politicians


Partners in Progress

A truly State-Wide System…

Stevens Healthcare Education Partnership


Newark Beth Israel Medical Center

  • Start on Success Program

  • Childrens Hospital of NJ

  • Largest HL&M Presence

  • “Elite 8” Advisory Team


PG Chambers School

  • Outcome Assessment

  • Leadership Development

  • Cadre of 45+ Specialists

  • Progress vs. “Status Quo”

  • Clarity vs. Complex


The VA Medical System

  • Alignment through clarity

  • Communication from all stakeholders

  • Community Healthcare Model

  • Resonance/Realism


If You like math:

Clinical Management

Finance

Accounting

Patient Research

If You like science:

Laboratory

Rehabilitation

Diagnostics

IT/MIS

Making Connections:


If You like social studies:

Human Resource Management

Training/Development

Community Relations

Health Administration

If You like art/music/gym:

Therapy

Social Work/Rehab

Education

Marketing

Making Connections:


It’s all in the game….

  • Case Study

  • Situational Analysis

  • Healthcare Environmental Factors

  • Organizational Strategy

  • Dynamic/Progressive

  • Point-Specific


Development Components:


Participation

  • Action vs. Discussion

  • Practical vs. Conceptual

  • Solution Formulation vs. Problem Reiteration

  • Specific vs. General

  • Perspective vs. Perception


Planning

  • Rivers vs. Ponds

  • Pro-Active vs. Reactive

  • Plan vs. Pontification

  • Product vs. Process

  • Attribution vs. Retribution


Accountability & Adaptability

  • How vs. “If”

  • Senses vs. Census

  • Results vs. Remorse

  • Need vs. Want

  • Impacting vs. Annoying

  • "Gimmies" vs. “Gotchas”


Commitment

  • Commitment vs. Consensus

  • Value-Driven vs. Ego-Driven

  • Purposeful vs. Placating

  • Backstage vs. On-Stage

  • Community vs. “Family”


Communication

  • Thriving vs. Surviving

  • Participants vs. Spectators

  • Reality vs. “Vibes”

  • Accountability vs. Deniability

  • Facts vs. Fiction

  • Progressive Work vs.”A work in progress”


Campus Resources

  • SHPA Case Study

  • Other Healthcare Grants

  • VA/Veterans Office

  • Wiley Healthcare Management PowerPack

  • HL&M Courses and Students


Initial Validations


Initial Revelations


Six Major Messages for the Organizational Development Practicum


Six Major Messages for the Career Development Practicum


Maximizing Program Development


Next Steps


Three Overriding Principles

  • Finish The Race

  • Fight The Good Fight

  • Keep The Faith


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