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Moving NYU from Blackboard to Sakai

Moving NYU from Blackboard to Sakai. NYU Classes Project. On November 14, 2011, Provost David McLaughlin announced the plan to replace Blackboard with Sakai CLE, with the goal of fully completing the transition by August 2013 .

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Moving NYU from Blackboard to Sakai

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  1. Moving NYU from Blackboard to Sakai

  2. NYU Classes Project On November 14, 2011, Provost David McLaughlin announced the plan to replace Blackboard with Sakai CLE, with the goal of fully completing the transition by August 2013. "Among the most important decisions we make as an institution is the selection of the technologies we use to improve the educational experience for students.” Provost David McLaughlin

  3. Why Sakai? Recommendation was made by Teaching Technology Committee, comprised of Deans and chaired by the Senior Vice Provost. Reasons: • Bb would have required a substantial upgrade. • Open source provides the framework to integrate important tools to support teaching, learning, and scholarship, such as Google Apps. • Gives NYU a voice in the development of the Sakai software • Positive experiences with Sakai at NYU‘s School of Medicine and peer institutions (many of you) • Lots of new capabilities being tested in cloud and on-prem for loose or tight integrations with Sakai (Sakai with basic capabilities, and “portal” to other capabilities) – spp ecosystem

  4. Model One SIS One LMS Core services that most people use Specialized services – plug and play – for innovation in cloud and on-prem Sandbox App ecosystem

  5. Phased approach Phase 1 • Exploratory group of ~20 faculty from across the university and global sites • Basic Integration with SIS Phase 3 • All schools and global sites fully transitioned to NYU Classes. • Full production infrastructure in place to support over 50K users Phase 2 • Fully transition two mid-sized schools. • Full integration with SIS and self-service course site creation • Begin migrating Bb content to Sakai

  6. Governance Model Provost Teaching Technology Committee LMS Subcommittee Technical Advisory Group NYU Classes Project Team • Use Advisory Group

  7. Migrating Bb Content to Sakai • Method & Issues: • Leveraged Bb to Sakai import code from Sakai Community – great tool • With Test and Surveys, some issues • Not a prefect one-to-one matching between question types in Bb & Sakai • Question Pools in the two systems are structured quite differently • Test and Survey data quite complex in general (e.g. embedded images). • Had to make improvements to the import code to account for these differences. • Extra QA required • Still, time intensive manual reworking of tests and surveys required • Very large files (4 GB) could not be migrated via the standard process, so moved over in a less than automatic and better than manual fashion. This was about 2% of the total. • Automatically migrated five semesters of content (Summer 2011 – Fall 2012) • Provided request process for archives older than Summer 2011, retaining Bb archives for 4 years

  8. Communication Channels • Project website: www.nyu.edu/nyuclasses-project

  9. Communications – Short and Actionable Example Since our email last week, we are pleased to report that as of today nearly 70% of the total anticipated number of course sites have been created… Sign-up for TrainingTo access online training and sign up for in-person sessions visit our NYU Classes Training Page. For Additional AssistancePlease contact askits@nyu.edu or call 212-998-3333.

  10. Communications and Online Training Resources First Day of Classes

  11. Communications and Online Training Resources

  12. Self-Service Course Site Creation Why? • Puts decision to combine sections into one course site in the hands of faculty and administrative staff • In Bb, course request form with manual process, with faculty manually combining sections • Moves faculty towards early and direct engagement with the system • In-line with self-service approach of other university services (e.g. Google sites)

  13. Course Site Creation – Self-Service

  14. Course Site Creation – Response

  15. Course Site Creation Number of course sites created by users, per day – Nov 19th, 2012 to Feb 15th, 2013 92% of anticipated sites created Faculty Email #5 Faculty Email #3 Faculty Email #4 Over 100% of anticipated sites created Faculty Email #2 Faculty Email #1 First Day of Classes

  16. NYU Classes - Key Statistics for Winter 2013 • Anticipated # of Course Sections to be Created: ~6500 • Course Sections Created: ~6800 • Percentage Created: 104% (exceeded expected # of sections) • Total Visits to Training and Support Site = 26,675 • Total Unique Visits to Training and Support Site = 19,604 • No increase in help tickets opened with IT Service Desk in Jan 2013 as compared to Jan 2012 (Typical January)

  17. Lessons Learned • Governance model /academic leadership as driver was key (and new for NYU) • Early outreach Deans, Dept chairs and IT support partners • Early Training, with online (videos, FAQs, etc.) and in-person options was key • Self-service Site Creation (the sooner the better) • Bb upgrade from versions 6-8 was painful, so stayed on Bb 8.0 a little longer than we might; but OAE sojourn as pilot meant the community had thought about what was wanted in an LMS • 18 month project length was right and phasing was right; phase 1 was only 20 faculty to pilot (left most complicated schools until last – and they had year-long curricula) • Early and thorough testing of the migration of most complex Test and Survey content. Prepare team or instructors to deal with question types that exist in Bb, not Sakai. This will require some manual reworking of questions. • Make sure you have a methodology and enough staff to deal with the migration of very large Bb sites that cannot be migrated via the standard process.

  18. Staff Resources • Bb (excluding school liaisons and Tier 1 support) • 2.5 FTEs for faculty support and service design • 1 FTE for account management • 1.75 FTE for systems operation • Transition Project • 5.8 FTEs for technical • .5 FTE for communications • Ramping to 7 FTEs during height of transition, plus 4 students • Sakai vendor to advise • NYU Classes steady state • 3 FTEs for faculty support and service design • .25 FTE for account management • 1.5 FTE for systems operation

  19. What’s Next for Sakai at NYU • Enhancements to Tests and Quizzes tool (Samigo), with Sakai community • Integrations • BigBlueButton (Video conferencing) – est Spring 2013 • Grouper and Google Apps for course and project groups – est Fall 2014 • New tools – in the cloud and on-prem for specialized instructional use • Updates to UI based on usability testing • And MORE Usability Testing… • Continual improvements

  20. Reactions and Thoughts • Users Reactions and Thoughts • Faculty and students have received NYU Classes very well • High marks on better user interface and better start of term processes • Still some gaps in gradebook (different enough from Blackboard) • Support for the transition was great

  21. Questions? Observations?

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