Identity theft
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Identity Theft. So, what you gonna do about it?. The Law. RCW 9.35.020: No person may knowingly obtain, possess, use, or transfer a means of identification or financial information of another person, living or dead, with the intent to commit, or to aid or abet, any crime. The Costs.

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Identity Theft

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Identity theft

Identity Theft

So, what you gonna do about it?

Robert S. Brown

UW Medical Center


The law

The Law

  • RCW 9.35.020: No person may knowingly obtain, possess, use, or transfer a means of identification or financial information of another person, living or dead, with the intent to commit, or to aid or abet, any crime.


The costs

The Costs

  • $53 Billion per year nationwide

  • Loss of good will = loss of business?


The methods

The Methods

  • Phishing has replaced dumpster diving

  • Other methods include:

    • Shoulder Surfing

    • Skimming (data device on an ATM)

    • Social Engineering (think Mission: Impossible)

    • Mail Theft (old fashioned but it works)

    • Retail Theft (stealing, hacking, conning, bribing)

    • Plus a zillion other ways your data gets stolen


Two likely scenarios at uwmc

Two likely scenarios at UWMC

1. Care Recipient is an identity thief

2. Inside job (or hacker)


Care recipient is an identity thief

Care Recipient is an identity thief

  • Duty to notify the victim

    • Do not share PHI unless permitted by law

      • RCW 70.02.050

      • HIPAA

    • Consider notifying law enforcement

    • Share handout explaining what you will do, what they can do (e.g. FTC’s excellent white paper)

    • http://www.consumer.gov/idtheft/


Care recipient is an identity thief1

Care Recipient is an identity thief

  • Need to mitigate the damage

    • Amend medical records

    • Notify internal departments

    • Promptly investigate & notify the victim of your findings and actions taken to fix


Employee is the identity thief

Employee is the Identity Thief

  • Investigation policy?

    • Who is on point?

    • Who should you alert?

    • How will you summarize at conclusion?

  • Sanction policy?

    • Does it explicitly address ID theft?

    • Will the penalties meet the Seattle Times test?


Summary

Summary

  • Review the laws:

    • RCW 9.35

    • HIPAA

    • RCW 70.02.050


Summary1

Summary

  • Be proactive in protecting data

  • Be diligent about investigating

  • Create policies now


Uw medical center

UW Medical Center

  • Rob Brown, Assistant Director of Compliance206.598.4342 [email protected]

  • Ellen Rubin, RN, Privacy Officer206.598.5701 [email protected]


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