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Connected Governance - An OECD Perspective

Connected Governance - An OECD Perspective. International Symposium on “Connected Governance: Vision or Reality” SSPA – Scuola superiore della Pubblica Amministrazione 21-22 October 2009 - Rome, Italy. Yih-Jeou Wang Head of Unit – Project Leader OECD E-Government Project

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Connected Governance - An OECD Perspective

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  1. Connected Governance- An OECD Perspective International Symposium on “Connected Governance: Vision or Reality” SSPA – Scuola superiore della Pubblica Amministrazione 21-22 October 2009 - Rome, Italy Yih-Jeou Wang Head of Unit – Project Leader OECD E-Government Project E-mail: yih-jeou.wang@oecd.org

  2. OECD E-Government Definition “The use of information and communication technologies, and particularly the Internet, as a tool to achieve better government.” Source: The e-Government Imperative (OECD, 2003)

  3. Goals for Connected Governance • Improve services. • Improve the processes that underpin services and foster public sector innovation. • Renew local democracy. • Promote local economic vitality and innovation capacity.

  4. Collaboration and Co-operation Tools Source:OECD 2009; E-Government Partnerships Across Levels of Government, [GOV/PGC(2008)22],OECD, 2008

  5. Challenges • Conflicts of leadership between different government levels. • Different priorities regarding e-government. • Different priorities between categories of actors – administration vs. politicians. • Competition between administrations – who “owns” the relationships with the users?

  6. Lessons learned… • Strong leadership: political commitment and a shared vision. • Improving trust: gradual approach in trust building. • Managing risks: be realistic and address both external and internal risks. • Communication and co-ordination: information sharing is often more effective than formal collaboration structures.

  7. OECD Work on E-Government Framework for E-Government Studies e-Government for Better Government, OECD 2004 The e-Government Imperative, OECD 2003 Rethinking e-Government Services: User-Centred Approaches (forthcoming 2009) E-Government Partnerships across Levels of Government (forthcoming 2009) Policy Briefs The e-Government Imperative: Main Findings E-Government in Finland: An Assessment The Hidden Threat to E-Government Checklist for E-Government Leaders Engaging Citizens Online for Better Policy-Making Country Studies – Peer Reviews 2003 – 2007: Finland (2003), Mexico (2004), Norway (2005), Denmark (2006), Hungary(2007), Netherlands (2007), Turkey (2007) 2008: Belgium, Ireland (public service), Portugal (adm.simpl. and e-gov.) 2009-2010: Greece (public management), Finland (public management), Denmark Thematic Studies Benefits Realisation Management, OECD 2007. E-Government as a Tool for Transformation, OECD 2007. An Economic Framework to Assess the Costs and Benefits of Digital Identity Management Systems for e-Government Service (forthcoming 2009) www.oecdbookshop.org 7

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