Objectives. CRC tour feedback?Course EvalsT-shirt draftBusiness EthicsEthics Interview Questions. Ethics. Ethics are a set of principles based on values that guides behavior.Codes of Ethics originate with:Professional organizations (i.e. ACA, AMA, etc.)CompaniesColleges and UniversitiesCommittees, Task Forces, CouncilsThe Constitution and Laws of the United StatesOther sources?.
1. Ethics in the Workplace
2. Objectives CRC tour feedback?
Ethics Interview Questions
3. Ethics Ethics are a set of principles based on values that guides behavior.
Codes of Ethics originate with:
Professional organizations (i.e. ACA, AMA, etc.)
Colleges and Universities
Committees, Task Forces, Councils
The Constitution and Laws of the United States
4. Two Broad Areas of Ethics Managerial mischief
illegal, unethical, or questionable practices of individual managers or organizations, as well as the causes of such behaviors and remedies to eradicate them.
dealing with dilemmas that have no clear indication of what is right or wrong.
numerous ethical problems that managers must deal with on a daily basis, such as potential conflicts of interest, wrongful use of resources, mismanagement of contracts and agreements, etc
5. How is Ethics best for the group? Adam Smith said “the best result comes from everyone in the group doing what's best for himself”
John Nash revised it to say …doing what’s best for himself and the group.
A Beautiful Mind
6. Ethical Myth Our organization is not in trouble with the law, so we're ethical.
One can be unethical, yet operate within the limits of the law (withhold info from superiors, fudge on budgets, lie on reports)
However, breaking the law often starts with unethical behavior that has gone unnoticed.
If you put a frog in hot water, it immediately jumps out. If you put a frog in cool water and slowly heat up the water, you can eventually boil the frog. The frog doesn't seem to notice the adverse change in its environment.
7. What causes unethical behavior? Lack of time to make decisions and reflect upon the consequences
Pressure to succeed
Definitions of success are primarily monetary
They think no one will ever know the difference!
8. How will Ethics affect you? You make ethical decisions every day!
You have a responsibility to abide by your profession or company’s code of ethics.
Your personal & company ethics may conflict.
Choose to do the right thing even when no one is looking.
What if your actions were in the headlines? http://www.youtube.com/watch?v=AIOov3QVRzQ&feature=related
9. Ethics Case Study Imagine that you are an intern in a large company. Your supervisor has asked you to rewrite a report for him that he will submit to his boss that afternoon. The report he gave you was accurate, but he feels that if he changes just a few sales numbers, it will make him and the company look better in the annual report and in front of the board.
He tells you that last year he was able to help increase the stock price of the company by doing so. He assures you that his boss was fine with it.
10. Questions What do you decide to do – follow the directions of your supervisor or not?
Would you say anything to another person in the company?
Could this affect your job as an intern as well as a potential full-time job with the company after graduation?
11. Should you blow the whistle? David Batstone on unethical behavior at work http://www.youtube.com/watch?v=l-nz0kojLv8&feature=related
12. Ethics Interview Questions Many firms are using questions in an interview process to determine your level of honesty and morality.
How you answer the questions may impact whether you get the job.
Don’t try to say what they want to hear… be honest, however be aware of what they are really trying to determine from you.
13. Ethics Interview Question Have you ever faced a situation when you had to take a longer way of doing something in order to adhere to proper professional standards? Tell me more about it?
(use the STAR technique)
14. Ethics Interview Question How would you manage a situation where you believed that something was not in compliance with professional ethics?
Have you ever faced such situation? If so, tell me more about it.
If not, tell me how you might handle something in the future
15. Ethics Interview Question Tell me about a time when you had to make an uncertain decision, and there was a possibility of an adverse public reaction. How did you manage the situation?
16. Managing Illegal Questions Legal questions are related to the job you are seeking (experience, education)
Illegal topics include: age, race, children, marital status, sexual orientation, religious preferences, personal characteristics, disabilities and health
What if you were asked an illegal question in an interview? How would you respond?
17. Managing Illegal Questions Answer the question
Refuse to answer the question
Examine the intent and respond to that
Ex: question about whether you have children?
18. Next week… Final Review & Feedback
Read Bronson Ch 57
Po –final thoughts on his book and interviews
Final papers due (reading reactions, final reactions, business cards, CRC events)
Papers returned & grades calculated
only for those where it will affect your grade