1 / 18

Corebridge for Lync Product Line

4. Corebridge for Lync Product Line. Continuity Strategy. Corebridge for Lync is a Gradual Approach and evolution from COGS. Full Lync Unified COM. Enterprise Telephony & Lync IM & Video. Enterprise Telephony IM & Video. Enterprise Telephony. CB4Lync software.

sheng
Download Presentation

Corebridge for Lync Product Line

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. 4 Corebridge for Lync Product Line

  2. Continuity Strategy Corebridge for Lyncis a Gradual Approach and evolution from COGS Full Lync Unified COM Enterprise Telephony & Lync IM & Video Enterprise Telephony IM & Video Enterprise Telephony

  3. CB4Lync software Telephony both enterprise and Lync soft phone Multi-device CB4Lync Software Chat Presence including enterprise multi-device and mobile phone set Video Available with both Lync and enterprise telephony infrastructure • CB4Lync client Software interconnects with Lync components • Built on Microsoft Lync SDK – UCMA 3.0 • Unifies the various Lync enterprise voice Features

  4. Objectives • Leverage Microsoft Lync Server for external telephony control without customers having to upgrade or replace their PBX. • Implement Microsoft unified communications workflows and processes consistently across disparate telephony infrastructure. • Mobilize Microsoft field sales globally to increase license penetration, deployment and renewal of MS UC stack. • Increased adoption of Microsoft UC Strategy as the telephony solution of choice • The ISV partner can immediately deliver an Application Platform to further integrate Voice Recording, ACD, Dealer Boards, Workflows & Processes within Microsoft UC Strategy. • Avoid unnecessary expense because it delivers on the promise of Microsoft UC by improving performance without expensive infrastructure upgrades

  5. What does CB4Lync deliver? • With CB4Lync, the following functionality are enabled from Microsoft Lync client • Make calls to any internal or external number by using the company existing telephony infrastructure • Answer incoming calls from external numbers • Hang up, Hold, un-hold • Transfer and redirect calls to external and internal numbers • Conference call • Presence “bean” is enhanced by injection of telephony presence for existing PBXs including mobile phones • Video Call • Chat and IM • Support of multi-device including mobile phone set • Coexistence of Lync Soft phone and user desk phone • Click to call from any application • CB4Lync uses industry-standard telephony interfaces to control the PBX. Amongst others, CB4Lync supports PBXs from: • Cisco, Nortel, Avaya, Aastra, 3Com, Ericsson, Alcatel, NEC, Siemens, Panasonic, Mitel, IPC, Etrali, Matracomm, Philips, Samsung, Tenovis, TransTel

  6. What are the customer benefits? • Customer benefits: • Leverage Microsoft Lync Server for external telephony control without having to upgrade or replace their PBXs • Implement Microsoft unified communications work flows and processes consistently across disparate telephony infrastructures • Customers isolate the complexity of PBX hardware from software with Corebridge CATS technology (Common Access for Telephony services) • The telephony system continues to work without interruption if CB4Lync becomes temporarily unavailable • No PBX downtime during deployment. No telephony service interruption • No RCC , No Mediation server, No Sip Trunking • Native UCMA 3.0 Lync Solution • Centralized Administration • Easy deployment • Which result in: • Increased ROI of the telephony infrastructure • A clear roadmap for migration to a full Entreprise Voice VoIP telephony solution using Microsoft Lync as the communications hub. “VoIP as you are”. • Reduced costs by offering a single solution for disparate telephony infrastructures • e.g. Mitel in London, Cisco in New York and Alcatel in Paris • Enhanced rich presence information enabling users to make better communications decisions

  7. CB4Lync Platform Corebridge for Lync Server Customer Telephony environments Corebridge CATS Server Software Common Access for Telephony Services Corebridge Application Server Software PBX /VoIP PSTN Telephony Protocols Skinny, CSTA, TAPI, TSAPI, ASAI, MLINK, Mitai, CTC.. CATS Protocol TCP/IP CB4Lync Client • Multi devices : • Desk phone • Lync Soft phone • Mobile Phone

  8. Simple architecture Alcatel Cisco Nortel Siemens Avaya Avaya CATS-TAPI Smart phone CATS-TSAPI CATS-Wings Cisco + Alcatel Corebridge for Lync Server Mitel Nortel CATS-MiTai CATS-IPC Mitel 3Com CATS-VCX Dealer board Siemens NEC Mobile (WP7) Universal and Gradual Approach Because Corebridge for Lync is hardware agnostic, it can bridge between business divisions using different telephony platforms. Enable Control of desk phone from Lync client application - PBX independent This same agnosticism enables company to provide a roadmap during transition to new telephony infrastructures – the end users continue to see the same single view of the customer, the same application interfaces and consistent business processes and workflows. CB4Lync Client Application

  9. 4 ….. Screen shots

  10. Make Call • Audio Call – Multi Device • Select your preferred Device • Your Desk Phone , or • Your Lync Phone, or • Your Mobile Phone 0153757571 Enter a phone number Dial Lync or Extension Number Dial External Number Automatic detection of National, International, internal Numbering Rules Automatic detection of National, International, internal Numbering Rules Automatic detection of National, International, internal Numbering Rules

  11. Video Call

  12. Instant messaging Session

  13. During the Call Start Video Session…. Start Chat…. Right Click on the call….

  14. Presence • Display Phone Presence • All Devices • My Desk Phone , and • My Lync Phone, and • My Mobile Phone

  15. Click to Call from Any Application • image OCR mode • On any text

  16. Using Standard Corebridge Client Access to user profile Send Instant Message Start Video Call Display (ALL) user Presence Right Click .

  17. What else to be implemented with Lync ? Corebridge is a leading world class supplier of CEBP solutions. The full Corebridge suite solution includes: • Unified contact directory spanning all business applications and personal contact stores (e.g. Microsoft Outlook and Lotus Notes) • Full telephony control from a desktop application • Click-to-call from any number anywhere on the desktop • Call logs tagged with contact data – name, company etc. • Business intelligence reporting on telephony usage and user working patterns • “Data driven” call routing – routing decisions are made according to data in LOB applications e.g. CRM • Personal call routing – control who gets through to you, where and when • Telephony enablement of applications including click-2-dial from inside the application, automatic completion of call records, screen popping etc. • Any application – any PBX

  18. End Of Document 3, rue Saint Philippe du Roule, 75008 Paris, FranceTel: +33 1 53 75 75 75 Fax: +33 1 42 89 11 20 e-mail: info@Corebridge.comwebsite: http://www.corebridge.com

More Related