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By Joseph M. Mwangala Project Manager - CBSEP

ASYCUDA World Implementation at Uganda Revenue Authority. UNITED NATIONS. UNCTAD. By Joseph M. Mwangala Project Manager - CBSEP. Introduction.

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By Joseph M. Mwangala Project Manager - CBSEP

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  1. ASYCUDA World Implementation at Uganda Revenue Authority UNITED NATIONS UNCTAD By Joseph M. Mwangala Project Manager - CBSEP Customs Business Systems Enhancement Project

  2. Introduction • ASYCUDA World is implemented by the Customs Business Systems Enhancement Project (CBSEP), one of the projects under the Managing Compliance Program (MCP). • ASYCUDA World implementation at Uganda Revenue Authority (URA) started in August 2011 by the appointment of the National Project Team (CBSEP). • In addition to the implementation of ASYCUDA World, the project team is also charged with implementing the following components: • Business Processes Review and Reengineering • The National Authorized Economic Operator Program • The Electronic Cargo Tracking System • Capacity Building • The project team responsible for ASYCUDA WORLD has 21 (16 Business and 5 IT) full time members headed by a Project Manager Customs Business Systems Enhancement Project

  3. Introduction • The project is Supported by a Customs Advisors and IT Consultant from UNCTAD • The project is Funded by Trademark East Africa (TMEA) and the Government of Uganda • The Project activities started in earnest in November, 2011 with the signing of the implementation agreement between URA and UNCTAD. • A phased approach was adopted for the implementation of ASYCUDA World. Customs Business Systems Enhancement Project

  4. Project Status • National Project Team trained in Asycuda World Functional and Technical (March, April 2012) • UNCTAD Advisors Arrive Uganda (June/July 2012) • ASYCUDA World Servers procured and installed at the Data Center (August 2012) • ASYCUDA World was piloted at JINJA Customs station, an inland Customs station, starting on the 26th November, 2012 until March 2013. • The pilot strategy involved having all the transits to Jinja from the 4 key border stations (Malaba, Busia, Katuna and Mutukula) done in ASYCUDA World and the transits between those stations. Customs Business Systems Enhancement Project

  5. Asycuda World Pilot Strategy Customs Business Systems Enhancement Project

  6. The National Rollout The National rollout was phased as below: Customs Business Systems Enhancement Project

  7. Lessons learnt • The importance of continuous stakeholder engagement • The importance of investing in good network connectivity infrastructure • There is need to assess the existing equipment & infrastructure and document all required inputs prior to project kick off. Realised late the need for extra computers, scanners country-wide! • Procurement of all required inputs need to be started way ahead of implementation. We are yet to conclude the procurement of soClass licenses! • There is need for upfront preparations: • finances • Publicity and sensitization • Training Customs Business Systems Enhancement Project

  8. Challenges • Data Migration from A++ • Network - intermittent and inadequate connectivity • The need for stakeholders to procure computers & reliable network equipment for their offices • The continued use of DTIs by our clearing agents due to lack of resources • Change of staff mindsets • Project team skills/capacity – e.g. mapping processes, reforming customs! • Installed/Implemented AW Asycuda World as is, before conclusion of the BPR process. Need technical assistance to get this done properly. • OGA capacity to meet the clearance requirements - in terms of hardware and staff Customs Business Systems Enhancement Project

  9. ICT and Facilities Requirements • What kind of technical expertise in Information Technology IT is needed? • Practical experience in Software development using Java • Knowledge in database management • Knowledge in implementing web services in Java • What are the types of new facilities needed? • In addition to the live server upon which Asycuda world runs, the following are needed: • A Test server is needed to test all modules before deployment to the live server • A development server is needed for ode version management and developer testing of the new modules. Customs Business Systems Enhancement Project

  10. ICT and Facilities Requirements • What are the requirements of ICT connectivity and hardware upgrades? • From our experience, an 8 MB internet connection is sufficient for the Asycuda world server side. • Clients accessing the service externally require a network connection with a minimum of 128 Kbps Customs Business Systems Enhancement Project

  11. Legislation requirements • Part XVI of the East African Community Customs Management Act, 2004 provides for the Application of IT in carrying out Customs formalities or procedures. • There are no legal instruments governing the interaction between OGAs and customs. We intend to rely on MoUs between the semi-autonomous government bodies Customs Business Systems Enhancement Project

  12. Management and Training Support • Projects at URA are coordinated and supported by a Program Management Office under the MCP. • Projects are headed by a Project Owner (PO) – The Commissioner Customs is the PO for the CBSEP • Project staff are fully dedicated project team (business and IT) to manage the project • The PMO manages and coordinates the capacity building activities • Also funds general project management trainings Customs Business Systems Enhancement Project

  13. Stakeholder engagement • The Project Change Team together with the Corporate Change Team and the Public and Corporate Affairs communication team, carried out stakeholder mapping and holds • awareness seminars • Sensitizations • radio and TV talk shows • use of social media – facebook, twitter, etc • to sensitize stakeholders about the project Customs Business Systems Enhancement Project

  14. Financing Requirements • What is the financing required for investment in new hardware, connectivity, telecoms upgrades? • From URA experience 3.56 Million USD was required for hardware and licenses for both the primary and disaster recovery sites • Network infrastructure in existence has a recurring cost 1M USD per Year with a standing backup link of the similar capacity and cost. • • What is the cost of running the program? • The 3 year activities to cost about USD 7.9 Million • BPR - 0.083 • Asycuda World - 1.930 • Capacity Building - 0.549 • Document Processing Center - 1.268 • National Targeting Center - 0.215 • Hardware/equipment - 3.868 Customs Business Systems Enhancement Project

  15. eSW related functionalities • We have targeted OGAs who play a key part in trade facilitation at the borders. These include: • Uganda National Bureau of Standards • Uganda Coffee Development Authority • National Drugs Authority • Ministry of Agriculture • Ministry of Health • Ministry of Foreign Affairs • Currently piloting with 2 OGAs; UNBS and UCDA • The OGAs have set their own selectivity criteria Customs Business Systems Enhancement Project

  16. QA & The end! Customs Business Systems Enhancement Project

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