Knowledge management
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Knowledge management. The meaning of Wikis in knowledge management of the defensive policy Foreign Military Missions from Defence Economy’s Point of View (with Afghanistan in Focus) May 29-30, 2008 BUDAPEST , Hungary Mens agitat Molem «– » The mind moves the matter. Overview. Knowledge

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Knowledge management

Knowledge management

The meaning of Wikis in knowledge management of the defensive policy

Foreign Military Missions from Defence Economy’s Point of View (with Afghanistan in Focus)

May 29-30, 2008

BUDAPEST, Hungary

Mens agitat Molem

«– »

The mind

moves the matter


Overview

Overview

  • Knowledge

  • Knowledge Management in the armed forces

  • Wiki

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Knowledge

Knowledge

Knowledge is a net of abilities skills

which somebody uses to solve a task.

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Knowledge management 4274894

Processing of information –

The human brain

Quelle: Schulz-Schaeffer, Reinhard (2001): Hirnanatomen teilen die menschliche Großhirnrinde in vier Sektoren ein, in: Geo Magazin (Hrsg.) (2001):Gehirnforschung: Der vermessene Verstand, http://www.geo.de/GEO/mensch/medizin/634.html, Abrufdatum: 04.10.2007


Sensory perception and spatial processes

sensory perception and spatial processes

Processing of information –

The human brain

Planningandaction

visual center

Hearing, memory and object recognition


Sensory perception and spatial processes1

sensory perception and spatial processes

Processing of information –

The human brain

Planning and action

Sharing of experiences   Learning in Social Association Additions allow

Visual center

Hearing, memory and object recognition


Sensory perception and spatial processes2

sensory perception and spatial processes

Processing of information –

The human brain

Planningandaction

For the user: a positive feeling.

visual center

Hearing, memory and object recognition


Sensory perception and spatial processes3

sensory perception and spatial processes

Verarbeitung von Information - Das menschliche Gehirn

Planningandaction

visual center

Hearing, memory and object recognition

Knowledge base for appropriate new knowledge


Sensory perception and spatial processes4

sensory perception and spatial processes

Verarbeitung von Information - Das menschliche Gehirn

Planningandaction

visual center

Satisfy the curiosity

Hearing, memory and object recognition


And now

Andnow…

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Overview1

Overview

  • Knowledge

  • Knowledge Management in the armed forces

  • Wiki

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Knowledge management1

Knowledgemanagement

  • High costs for education and implementation

  • Easy operation

  • Data must be arranged, seperated, presented and target-orientated be stored.

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Knowledge management2

Knowledgemanagement

  • Support of collaborations of international actors

  • International applications, new application scenarios knowledge-technically accompanied

  • Development of a knowledge platform for disaster services

It is similar to military scenarios

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Organizational knowledge base

Organizational knowledge base

People and systems of information in knowledge management

Explicit represented knowledge in information-systems

Persons as a knowledge bearer

Information-management

Knowledge management

Benedikt Irsch, Christopher Terfehr - FH Trier


Knowledge management in the armed forces

Knowledge Management in thearmedforces

  • is a complicated instrument for the systematic development of the enterprise knowledge

  • deals with the knowledge about knowledge

  • provides rules how to handle with knowledge professionally

  • creates possibilities of a structured knowledge exchange

  • is a dynamic and active process.

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Knowledge management3

Knowledgemanagement

  • Abilities- or competence-network-orientation

  • New learning and unlearning of „established“ old traditions

  • No uniform knowledge management at the armed forces

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Knowledge management of the armed forces

Knowledge management of the armed forces

  • It has to be across all hierarchy levels and has a high availability

Several different systems (situation today)

Developement of a standard knowledge management system

for the knowledge transfer

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Overview2

Overview

  • Knowledge

  • Knowledge Management in the armed forced

  • Wiki

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Needed system

Neededsystem

  • availabletoeverybody

  • Contents uncommittedchangeable

  • Changes are taken over immediately

  • Browser acts as an interface (just in time)

  • Linkablesites

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Knowledge management 4274894

WIKI

Praticalimplementation

wikiwiki – hawaiianical: „fast“

The purpose of a Wiki is it generally to express experience and knowledge treasure of the authors kollaborativly in texts.

We do not want you to imagine Wikipedia, but rather the functionalities!

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Empty wiki after the installation

Empty Wiki after theinstallation

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


New theme

New theme

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Offer a new theme

Offer a newtheme

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Facts features

Facts: Features

  • Every visitor can change every site

  • Changing and generating of sides is made as easy as possible

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Reasons for a wiki

Reasonsfor a WIKI

  • Quickly detectable at a central, defined place

  • Short ways of communication

  • Avoidance of additional work by care of only one document with several authors

  • Changes are available to all partners immediately

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Advantages

Advantages

  • Low costs

  • Easy access

  • Multi-user capability

  • Uncomplicated administration

  • Easy linking

  • Upload features

  • Direct cooperation

  • Changes immediately visible for everybody

  • Subscription functions, Alerting, RSS, protocol function

  • Simple structure

  • Search engine

  • Comments and discussions

  • Gradated access control

  • Backlinks

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Disadvantages

Disadvantages

  • Lack of structure

  • Manipulation danger

  • Vandalism

  • Chaos because everybody can change everything

All these Problems can be handle by an admistrator or quality manager

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Result

Result

  • Easy

  • Cheap

  • Efficient

  • Informations are not collected and associated centrally any more but introduced, valued, corrected and quality ensured by the user himself.

    „ Knowledge management is not a unique thing with a defined introduction appointment. Requirements change, new ways have to be gone. A continous process which constantly searches his adjustment.“

Success with employee's motivation by Wiki‘s

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Knowledge management 4274894

End

It is not to be known enough, one must also apply it; it is not to be wanted enough, one must also do it.

Johann Wolfgang von Goethe

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Implementation

Implementation

  • Collaboration of the partial armed forces

  • Test run of such a system

  • Introduction to trainings  Importance of information

Practicalimplementation

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


Example

Example

Practicalimplementation

Installation of a WIKI- system.

Conditions:

  • Webserver

  • PHP5

  • Database linkage(MySQL/ Oracle)

    Shown by an example: MediaWiki

Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier


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