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On the Frontline. Ray Morris Kelly – wife of 26 yrs.: Two sons – Zach & Tyler Father Quadriplegic: 32 yrs. Scottsdale Fire Department: 27 yrs. Engineer/Paramedic MS in Disaster Preparedness & Crisis Management BA in Human Services Dads 4 Special Kids Inc.

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On the Frontline

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On the Frontline

Ray Morris

Kelly – wife of 26 yrs.: Two sons – Zach & Tyler

Father Quadriplegic: 32 yrs.

Scottsdale Fire Department: 27 yrs.


MS in Disaster Preparedness & Crisis Management

BA in Human Services

Dads 4 Special Kids Inc.

501-C-3: Supporting Dads & their families that have a child with special needs.

Emergency ManagerGet to know them

  • Who are they?

  • How many people are in their department?

  • What are their responsibilities?

  • How does Emergency Manager fit within the city/county organization?

Typical Emergency Manager Responsibilities

  • Handles the day-to-day responsibilities for emergency management programs & activities

  • Coordinate resources from all sectors: before, during & after an emergency

  • Managerial activities in all four phases of emergency management: mitigation, preparedness, response, recovery

Role of the Emergency Manager

  • Aware of potential threats to the community

  • Participate in mitigation & prevention activities

  • Plan for emergencies

  • Operate effectively in emergency situations

  • Conduct effective recovery operations after a disaster

Role of the Emergency Manager

  • Coordinate all components of the emergency management system

    • Fire & Law Enforcement Services

    • Emergency Medical Programs

    • Public Works

    • Volunteer & Voluntary Organizations

    • Other groups involved in emergency activities: Red Cross, etc….

Emergency Manager Responsibilities

  • Coordinate the planning process

  • Advise & inform the chief elected officials

  • Identify & analyze the potential effects of hazards

  • Take inventory of resources

  • Identify resource deficiencies & correct them

Emergency Managers Responsibilities

  • Public awareness, education, alert notification programs

  • Establish a system to alert officials & the public

  • Establish & maintain networks

  • Review current plans in place & make improvements

The Emergency Managers Perspective

  • 50,000 foot view – Big Picture

  • Executive Position

  • Manage Programs

  • Manage Resources

  • Coordination between several departments & their activities

How do Emergency Managers impact your day ?

  • Your vulnerability to potential danger

  • The method in which first responders operate & respond

  • The way your city and county reacts & operates during emergencies and disaster

  • The availability and the amount of resources

Functional Needs Community

  • First, start developing your own emergency/disaster plan – DON’T WAIT

  • Reach out to your Emergency Manager

    • Introduce & welcome them to your community

    • Promote Preparedness, Sheltering

  • Create relationships with other individuals & organizations

  • Be involved in committees

    • Preparedness

    • Planning

Emergency Managers

  • You’re going to a foreign country

    • You must learn their customs and language

    • There are several communities: not just one

    • Can be difficult to crack

  • Invite them into your world: share it

    • Look for the smaller organizations

    • Develop several diverse relationships

  • Have a point of contact within your office

  • Make them feel welcome

Zach is 23 years old. He was diagnosed at birth with a rare brain disorder called Hemimegalencephaly. Zach also is challenged by Autism, severe cognitive delays and grand-mal seizures. His cognitive level is roughly 3 years of age.

Does his local Fire Department know about his limitations, that he is unable to rescue himself and that his room is located above the garage?

How can Zach let the Phoenix Fire Dept . and Phx Emergency Manager know about his need for

special assistance in the event of a medical emergency, fire or disaster?

Established Dispatch, Response & Operational Guidelines

  • 9-1-1 call is the starting point

    The information gathered by call taker

    • Type of emergency: Fire, MVA, Heart Attack, Explosion

    • Number of individuals endangered/injured &/or at risk

    • The number of 9-1-1 calls received

  • Dispatch/Response Policies: Phoenix Volume 2

  • Number & Types of Units per type of incident

    • Ladder Trucks, Pumpers, Rescues, Technical Rescue, Haz Mat

  • Pre-emergency plans

  • Information collected & inputted in the CAD system

    • Premise Alert, PTI,

  • Dispatch the closest units: Automatic Mutual Aid Agreement

    • Regardless of City/Juristic Boundaries

  • MCT Screen

    • CAD

      • Changes color (yellow) to indicate additional info: PTI, Premise Alerts

    • Map

      • Star indicates Incident Location

      • Arial View: buildings, streets

      • Location Hydrants

      • Location of Units

    • Reference Info

      • Pertaining to MCT Usage

    • Hospitals

      • Status of area Hospitals

    • Resource List

      • Units assigned to this incident

    • Current Dispatch

      • Information

    • PTI

      • Information gathered from dispatcher pertaining to this call

    • Premise Alert

      • Info: HX Violence, Info from PD, HX of lift assist (info from previous Fire Units)

    • RMS Premise

      • Tactical Info specific to the address

    • Map Premise

      • Digital Photos


    • Enables Emergency Responders to have a plan of action before the incident occurs

    • Provides important information: building layout, hazards, built- in fire protection systems, entrances/exits, elevators/stairs, barriers and other special considerations

    • All High Risk Structures

      • Construction Type

      • Fire Load

      • Type of Business & Occupancy

      • Special Considerations

    What’s happening during response to an emergency call ?

    • Personnel are familiar with their ‘first due’

      • Engine Company Surveys

      • Preplans: high risk structure & occupancies

    • Mobil Computer Terminal: MCT

      • Displays location of units: GPS

      • Arial Shot displays an Arial view of the area

      • Buildings that have a preplan will be displayed

      • P.T.I., Map Premise, RMS Premise, Premise Alert

    • Crew is developing their action plan of what they’re going to do.

    Risk Management Profile

    We risk our lives a lot to protect savable lives.

    We risk our lives a little to protect savable property

    We will not risk our lives at all to save what is all ready lost

    The Missing Links

    A mechanism that:

    • Enables first responders to know prior to an event about special considerations

    • Partners with the disability community

      • Preparedness

        • Individual

        • Organizations, Service Providers

        • Sheltering

    • Provides Emergency Manager with information about their community

      Utilizing what is currently available

    Premise Alert Project:

    19006 N 39 St

    Zachary Morris

    Autism & Sever Cognitive Delay

    His bedroom is above the garage

    Unable to self rescue

    Ray Morris 602-909-5463

    Nonverbal, Grand mal seizures, cognitively 2 yoa

    To accomplish this, we need to establish collaboration from the functional

    needs community

    Additional Information Captured:

    • Do they have an emergency/disaster plan?

    • Have they completed the ‘guidebook’?

    • Do they need assistance in evacuation?

    • Do they need assistance with transportation in the event of evacuation?

    • Are they self-sufficient for 96 hrs?

    • Who’s submitting this information?

    • How did the learn about the program?

    • Email sent every 2 yrs to update information. If not, data drops off at end of second year.

    Zach has his plan. He doesn’t comprehend it, but those around him do.

    Together we can improve everyone’s outcome:

    • Easily accessible emergency/disaster preparedness information.

    • Establish programs that guide individuals/families through developing a plan and partnerships.

    • Create partnerships between Emergency Manager/Police/Fire Depts., agencies and organizations that services the functional needs community.

    • Begin co-ops between organizations that service the functional needs community for support & sheltering.

    • Establish a ‘self-disclosure’ program that enhances Emergency Management & First Responders service delivery.

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