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Lane Transit District’s RideSource : A Case Study in ADA Trip Demand Management

Lane Transit District’s RideSource : A Case Study in ADA Trip Demand Management. CalACT Spring Conference April 27, 2019. Americans with Disabilities Act Challenges and Opportunities. CFR Part 42, Subpart F, §37 – Paratransit as a Complement to Fixed Route A civil right for riders

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Lane Transit District’s RideSource : A Case Study in ADA Trip Demand Management

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  1. Lane Transit District’s RideSource: A Case Study in ADA Trip Demand Management CalACT Spring Conference April 27, 2019

  2. Americans with Disabilities Act Challenges and Opportunities • CFR Part 42, Subpart F, §37 –Paratransit as a Complement to Fixed Route • A civil right for riders • Complex to administer • This case study presentation • Meeting ADA demand • Complying with law • Growing mobility options and • Containing costs • Through use of community-based transportation partnerships • What are measurable impacts? • What is transferable?

  3. Project Details From work currently ongoing for Lane Transit District’s - Transit Tomorrow Study https://www.ltd.org/transit-tomorrow-document-library/ July 2018, Choices Report - Appendix C: RideSource Technical Assessment https://www.ltd.org/file_viewer.php?id=3129 Jarrett Walker and Associates – Prime Contractor Daniel Constantino, Project Manager AMMA Transit Planning – Subcontractor Heather Menninger Roy Glauthier

  4. MEETING DEMAND AND COMPLYING WITH LAW

  5. A Case Study • Lane Transit District (LTD) - Lane County, OR. • Eugene/Springfield Metropolitan Service Area of 350,000 people • Complex service area • University of Oregon students • Amazon, manufacturing, light industry • Large medical center complex • Outlying communities of Thurston, Cottage Grove, Coburg • Connections to Portland

  6. RideSourceADA Trips • ADA Complementary Paratransit obligation to a large service area • Long-standing “culture of accessibility” • Ridesource brokerage “family of services” • Half-million+ trips - FY 2016 • $15.5 million in operations - FY 2016

  7. Trips across a large region, beyond ADA ¾ mile service area RideSourceBrokerage

  8. ½ million trips Internal fleet 54+ cutaways External fleet 30+ taxi and van vendors RideSourceMixed Fleet

  9. Changing mix of providers External fleet use now eclipses internal fleet 60% external fleet 40% internal RideSourceMixed Fleet

  10. RideSource: Mix of Modes, Programs and Services

  11. GROWING MOBILITY OPTIONS

  12. Assessment of Eligibility Determined through a residence-based assessment LTD contractors visit applicants in their own homes Assess mobility needs and constraints RideSource: How it Works

  13. From assessment, determination of eligibility and referral to services Fixed route travel training Fixed route bus pass Multiple demand response services RideSource: How it Works

  14. From assessment, determination of eligibility and referral to services Fixed route travel training Fixed route bus pass Multiple demand response services RideSource: How it Works

  15. On a trip-by-trip basis, RideSource call center determines where to “book” trip or send caller Trapeze Ver.4.2.12.5 Cost Allocation Model Distributes $15.5 million in direct and indirect costs among 13 funding programs RideSource: How it Works

  16. RideSource: A Mix of Services

  17. IMPACTS

  18. Trips by Mode Peer comparison LTD high % specialized transportation trips, ADA % exceeded only by Salem LTD green bar is ADA on internal fleet LTD orange bar is other specialized transport, external fleet What is the Impact?

  19. Trips by Mode Peer comparison LTD high % specialized transportation trips, ADA % exceeded only by Salem LTD green bar is ADA on internal fleet LTD orange bar is other specialized transport, external fleet What is the Impact?

  20. Trips per Capita Peer comparison LTD at 1.7 Demand Response Trips Per Capita, second highest Exceeded only by Salem What is the Impact?

  21. Cost per Trip Peer comparison LTD internal fleet only $31.42 LTD total DAR fleet $30.44 Peer median $30.44 What is the Impact?

  22. TRANSFERABILITY

  23. LTD Take Aways • ADA Eligibility • Assessment process critical to defining “options”

  24. LTD Take Aways • Community Partnerships • Developing funding partners for specialized transportation is critical • Program partners can vary widely, large and small

  25. LTD Take Aways • Infrastructure Must Support Mix of Programs, Services, Fund Sources • Sophisticated trip scheduling software, “Fund Source” • Cost allocation process • ADA Eligibility Process • Community Partnerships/ Funds • Effective Infrastructure

  26. Other Related Strategies • Support community-based agencies with $ • Orange County Senior Mobility Program • Riverside County Specialized Transportation Program

  27. Other Related Strategies • Support community-based agencies with $ • Orange County Senior Mobility Program • Riverside County Specialized Transportation Program

  28. Other Related Strategies • Support agencies’ 5310 applications • Operations and Capital

  29. Other Related Strategies • Explore MediCaidvendorization for public transport agencies • Riverside Transit Agency • Support community-based transportation with funding, capital and operations • Explore MediCaidvendorization

  30. Contact From work currently ongoing for Lane Transit District’s - Transit Tomorrow Study https://www.ltd.org/transit-tomorrow-document-library/ July 2018, Choices Report - Appendix C: RideSource Technical Assessment https://www.ltd.org/file_viewer.php?id=3129 Jarrett Walker and Associates – Prime Contractor Daniel Constantino, Project Manager AMMA Transit Planning – Subcontractor Heather Menninger Heather@AmmaTransitPlanning.com Roy Glauthier

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