'Promote library' presentation slideshows

Measuring Library Patron Satisfaction using CMT

Measuring Library Patron Satisfaction using CMT. Customer Satisfaction Survey Results Oxford County Library November, 2004 Presented at OLA Super Conference, Toronto February 5, 2005. Oxford County Library. 18 branches: Ingersoll and 17 rural villages

407 views • 33 slides

Building and Sustaining Association Growth with Volunteers and Leadership Development

Building and Sustaining Association Growth with Volunteers and Leadership Development. Wanda Kay Brown Moldova Library Association November 2011 brownw@wfu.edu. 1200 members Representative of all the library types Public, Private, Academic, Community College & Special.

242 views • 14 slides

289 views • 14 slides