'Passive listening' presentation slideshows

Chapter 6

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Verbal & Non-Verbal Communication Active & Passive Listening

Verbal & Non-Verbal Communication Active & Passive Listening. What is Communication?. Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information but also create and share meaning. "sending, giving, or exchanging information and ideas.

671 views • 38 slides

SOFT SKILLS

SOFT SKILLS. COMMUNICATION SKILLS. Oral Written Verbal Non-Verbal Aids and blocks Active listening & Passive listening Intrapersonal and interpersonal communication Effective Communication. ORAL COMMUNICATION. Question Statement Negative Statement Objections Arguement Persuasive

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Communication

Communication and Active Listening. Communication. Communication. Communication is not what you say... It's what they hear. Communication is not just the words you use Words are only about 7% of the message It's not what you say, it's how you say it...

242 views • 17 slides

Active Listening

Active Listening. Listening. Listening is the process of receiving , interpreting , and reacting to a message received from a speaker. Active Listening. You listen with your mind, heart, and imagination

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Clickers in the Classroom

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Chapter 3: Listening

Chapter 3: Listening. Coordinated to Note Guide WS Start w/ Bell Ringer p.70. 1. Fortune magazine rates listening as the TOP management skill needed for success in business.

106 views • 10 slides