'Ombudsman program' presentation slideshows

National ombudsman reporting system (NORS) training Part Ii: Complaint coding

1.24k views • 123 slides

April 30, 2019 (revised September 2019)

813 views • 81 slides

Ombudsman Program Activities May 29, 2019 (revised October 2019)

685 views • 68 slides

February 27, 2019

National ombudsman reporting system (NORS) training Part I: Case, Complaint, Complainant, Information and Assistance. February 27, 2019. Agenda. Brief NORS Overview Part I Training Materials Basic Principles Quiz Quiz Answer Sheet

657 views • 65 slides

ASKED AND ANSWERED:

ASKED AND ANSWERED:. FREQUENTLY ASKED QUESTIONS ABOUT THE REVISED NATIONAL OMBUDSMAN REPORTING SYSTEM (NORS) September 24, 2019. Agenda. Remarks from the Administration for Community Living (ACL) Review edits to Revised NORS Training materials Review new NORS Complaint Codes Cheat Sheets

591 views • 59 slides

Navigating the NORC website and Training Center

Navigating the NORC website and Training Center. April 2019. Polls. How often do you visit the NORC website? (Daily, Weekly, Monthly, Annually, Never) How comfortable are you with navigating the NORC website? (Very comfortable, Somewhat comfortable, Not comfortable at all)

487 views • 48 slides

Introduction to the revised National Ombudsman Reporting System (NORS)

476 views • 47 slides

Catching All The Data 201

Monthly Activity Form The case study and corresponding exercise used for this presentation was written by Local Ombudsman Coordinators Chris Reitler and Melanie Keem. Catching All The Data 201. NYS LTCOP Revised 12/9/13_MK. Objectives. To accurately collect all relevant data.

483 views • 31 slides

Of Finding Long-Term Care when a Hospital Stay is Ending

453 views • 24 slides

376 views • 24 slides

East Campus Enrollment Management Retreat

382 views • 24 slides

Effective Advocacy in Long-Term Care Settings A Team Approach

Effective Advocacy in Long-Term Care Settings A Team Approach. Shannon Cupka, Education and Outreach Coordinator Long-Term Care Ombudsman Program New Mexico Aging and Long-Term Services Department. The Facts. National Data

372 views • 21 slides

Nursing Facility Transitions

352 views • 21 slides

October 30, 2019

National ombudsman reporting system (NORS) training Part I: OPEN dialogue Case, Complaint, Complainant, Information and Assistance. October 30, 2019. Have a question? Use the Q&A or Chat box. Agenda. Greetings from ACL Highlights of Part I Elements Discussion Resources. ACL Greetings.

422 views • 19 slides

The Long-Term Care Ombudsman Program

The Long-Term Care Ombudsman Program. History and Responsibilities under the Older Americans Act Sara S. Hunt, Consultant National Long-Term Care Ombudsman Resource Center May 2004. History. Growth in Nursing Homes 1965 Medicare and Medicaid Provided public money for care What Happened

348 views • 18 slides

The Long-Term Care Ombudsman Program

The Long-Term Care Ombudsman Program. History and Responsibilities under the Older Americans Act and California Law Sara S. Hunt, Consultant Adapted from a presentation of the National Long-Term Care Ombudsman Resource Center May 2007. History. Growth in Nursing Homes

297 views • 18 slides

The Long-Term Care Ombudsman Program

The Long-Term Care Ombudsman Program. History and Responsibilities under the Older Americans Act and California Law Sara S. Hunt, Consultant Adapted from a presentation of the National Long-Term Care Ombudsman Resource Center May 2007. History. Growth in Nursing Homes

299 views • 18 slides

161 views • 8 slides

149 views • 6 slides

The Long-Term Care Ombudsman Program

The Long-Term Care Ombudsman Program. Educating , Empowering, Advocating Mark C. Miller State Ombudsman. Ombudsman Program Mission. To serve as an advocate and resource for older persons living in long-term care facilities. The Ombudsman Program.

68 views • 6 slides