'Improved customer experience' presentation slideshows

StudentAid

Session 25. StudentAid.gov. Mindy Chiat and Abraham Marinez | Nov. 2012 U.S. Department of Education 2012 Fall Conference. Agenda. StudentAid.gov Overview New media websites Overview Hands-On Live Demonstration Impacts Next Steps Questions. StudentAid.gov Overview. 3. StudentAid.gov.

475 views • 39 slides

Using Web Self-Service & Chat to Resolve Customer Issues

Using Web Self-Service & Chat to Resolve Customer Issues. Co-Presented By: Mitch Kramer SVP - Senior Consultant, Patricia Seybold Group Christopher Hall VP Marketing, KANA. Do You Know Me? ? Patricia Seybold Group is the Customers.com company

491 views • 36 slides

989 views • 33 slides

University of York

University of York. Planning for Process Review. Using our Vision, Strategy and Medium Term Planning to inform our business and process change agenda. Warning! . Some changes can / will be tactical but most should be strategic

340 views • 23 slides

Work Life balance

Work Life balance. Autumn semester 2010. What is WLB?. being aware of different demands on time and energy having the ability to make choices in the allocation of time and energy knowing what values to apply to choices making choices. Striking a balance.

386 views • 22 slides

Al Khyam Final Website and Sprint 3

Al Khyam Final Website and Sprint 3. Jeff Bertheau , Phil Malenfant Marwa Mahmood Aldar. Al Khyam Restaurant and Grocery. Value Proposition. Improve upon old website www.alkhyam.com Intuitive navigation Order functionality Organized design Simple administrative interface

277 views • 21 slides

IBM Infosphere Conference

IBM Infosphere Conference. Noel Garry 12 November 2008. Irish Life & Permanent Result of a number of mergers & acquisitions The Group has over 1 million customers Irish Life Largest life assurance company in Ireland Market leader in the provision of life, pension and investment products

216 views • 20 slides

236 views • 14 slides

The Road to ServiceDesk Plus

279 views • 13 slides

200 views • 12 slides

Introduction to Lean

Introduction to Lean. Benefits of Lean. Why go Lean? Improvements in: Customer service Quality and efficiency Staff morale Internal communication and cooperation Lean is simple to implement and results are easily sustained. Principles: Reduced waiting times Lower costs

459 views • 11 slides

Omnichannel customer engagement combines orchestration, multimodality, and journey to provide the best omnichannel customer experience with undeniable business outcomes and leading companies are embracing it for their competitive advantage.

168 views • 7 slides

Make Banking Experience Better with Q-Manager.

From the past few months, whether we talk about demonetization, changing rules or the end of financial year on 31st March, banks have always been the trending topic of discussion among the common masses.

72 views • 3 slides

131 views • 1 slides