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Knowledge Management and the Information Specialist: dancing in step or missing a beat?. Hettie Groenewald Erica van der Westhuizen Johann van Wyk Academic Information Service University of Pretoria 2 nd SLOSAL Conference, Midrand, 11 June 2002. Definition of Knowledge Management.

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Knowledge management and the information specialist dancing in step or missing a beat l.jpg

Knowledge Management and the Information Specialist: dancing in step or missing a beat?

Hettie Groenewald

Erica van der Westhuizen

Johann van Wyk

Academic Information Service

University of Pretoria

2nd SLOSAL Conference, Midrand, 11 June 2002


Definition of knowledge management l.jpg
Definition of Knowledge Management in step or missing a beat?

  • Utilisation and exploitation of knowledge assets

  • Including all its info and its human experience and expertise

  • Ensure sustainability and competitive advantage


Definition cont l.jpg
Definition (cont) in step or missing a beat?

  • Utilises its culture, processes and infrastructure to

    • Create, identify, capture, share, use & re-use knowledge

    • Adding optimal value to client’s knowledge

      base


Types of knowledg e l.jpg
Types of Knowledg in step or missing a beat?e

  • Explicit (documented, recorded)

  • Tacit (expertise and experiences in person’s mind)


Communities of practice l.jpg
Communities of Practice in step or missing a beat?

  • A COP is a network of people emerging spontaneously

  • Held together by informal relationships

  • Sharing common knowledge, expertise and tools

  • Learning from one another


Life cycle of a cop l.jpg
Life Cycle of a CoP in step or missing a beat?


Cop lifecycle l.jpg
COP lifecycle in step or missing a beat?

  • Potential

    Definition

    Role of Information Specialist


Cop lifecycle cont l.jpg
COP lifecycle( cont) in step or missing a beat?

2. Formation

  • Definition

  • Role of Information Specialist


Cop lifecycle cont10 l.jpg
COP lifecycle(cont) in step or missing a beat?

  • Commitment

  • Definition

  • Role of Information Specialist


Cop lifecycle cont11 l.jpg
COP lifecycle(cont) in step or missing a beat?

  • Active

  • Definition

  • Role of Information Specialist


Cop lifecycle cont12 l.jpg
COP lifecycle (cont) in step or missing a beat?

  • Adaptive – disengaging

  • Definition

  • Role of Information Specialist


Knowledge chart l.jpg
Knowledge chart in step or missing a beat?


Flow of knowledge l.jpg
Flow of Knowledge in step or missing a beat?

  • Retrieval/collection (finding)

  • Organising/indexing

  • Creating Info/Knowledge products

  • Communicating/distributing


Web portal l.jpg
Web portal in step or missing a beat?

  • Search engines

  • Directories

  • News

  • E-mail

  • Chat rooms


Objectives of the infoportal l.jpg
Objectives of the Infoportal in step or missing a beat?

  • Supporttask performance

  • Create personal virtual KN space

  • Integrated access to resources

  • Search web info

  • Keep up to date

  • Support KN networks/communication


Infoportal l.jpg
Infoportal in step or missing a beat?

  • Finding information

    Library catalogue

    Databases

    Internet

    Home page


Learning to dance in step l.jpg
Learning to dance in step in step or missing a beat?

  • The challenge

  • Ongoing process

  • Meetings

  • Effective communication


Infoportal19 l.jpg
Infoportal in step or missing a beat?

  • Organising information

    Microdatabase tool


Virtual workspace l.jpg
Virtual workspace in step or missing a beat?

  • Communication

    messages (e-mails)

    documents

  • Communities of Practice


Infoportal21 l.jpg
Infoportal in step or missing a beat?

  • Support electronic publishing

    Articles

    Theses


Choreography of the dance l.jpg
Choreography of the Dance in step or missing a beat?

  • Case studies – Service Unit Vet Science


African goats l.jpg
African Goats in step or missing a beat?

  • Website

  • Full text articles

  • Proceedings full text

  • Listserv

  • List of experts

  • Community of Practice

  • Indigenous Knowledge


African goats website l.jpg
African Goats website in step or missing a beat?


Km and infoportal l.jpg
KM and Infoportal in step or missing a beat?

  • Ostrich experts – lecturers and researchers


Ostrich l.jpg
Ostrich in step or missing a beat?

  • Virtual Group

    Messages

    Document storage

  • Knowledge flow and sharing - COP


Ostrich role of information specialist l.jpg
Ostrich – role of Information Specialist in step or missing a beat?

  • Identifying the need

  • Virtual group – COP

  • Placing content

  • Supporter

  • Facilitator

  • Indexer


Choreography of the dance case studies engineering l.jpg
Choreography of the in step or missing a beat?danceCase studies - Engineering


Dancing a successful tango l.jpg
Dancing a successful tango in step or missing a beat?

Dancing a successful tango

Client

Information

Specialist


Knowledge management tango l.jpg
Knowledge Management Tango in step or missing a beat?

  • Interaction between Information Specialist and clients

  • Subject indexing

  • Capturing and storing


Archup l.jpg

ArchUP in step or missing a beat?

ArchUP


Architecture microdatabase l.jpg
Architecture Microdatabase in step or missing a beat?

  • Background

  • Access and control

  • Microdatabases

  • More needs


Virtual group l.jpg

Virtual Group in step or missing a beat?

Virtual Group

Lecturers

Information

Specialist

Civil

Engineering

Explicit

knowledge

Tacit

knowledge


Civil engineering virtual group l.jpg
Civil Engineering virtual group in step or missing a beat?

  • Potential

  • Formation

  • Commitment



Water @ up virtual group l.jpg
Water @ UP virtual group in step or missing a beat?

  • Identify subject areas

  • Mapping area

  • Virtual group formed

  • Commitment


Conclusion l.jpg
Conclusion in step or missing a beat?

  • Are we dancing in step with Knowledge management ? ?

  • Our role ? ?


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