Unit 5

1. Unit 5 Quality of Goods

2. Description of Goods includes name of commodity & Quality • Name of Commodity ---choose suitable name: relative to tariff, carriage ---keep the name in conformity in all documents ---use internationally recognized name of commodity

3. DEFINITION: Quality of Goods • outwards appearance: shape, structure, color, flavor, luster and etc. • inner features: composition, physical and mechanical property, chemical, biological feature, etc.

4. By description *by Specification *by Grade *by Standard *by Brand name or Trade Mark *by Name of Origin *by Instruction By sample *by the seller’s sample *by the buyer’s sample *by counter sample Methods of Stipulating Quality of Goods:

5. The specification of the goods • refers to certain main indicators which indicate the quality of the goods, such as composition, content, purity, size, length, etc. So it is the detailed description of the goods to be sold.

6. The grade of the goods • refers to the classifications of the commodity of one kind which is indicated by words, numbers or symbols.

7. The standard • refers to the specifications or grades which are stipulated and announced (laid down and proclaimed) in a unified way by the government department or commercial organization of a country such as the chamber of commerce, etc.

8. About standard • International standard: ISO-international Standards Organization-has more than 4000 standards IEC-international Electrotechnical Commission-has over 1580 standards • National standard: GB14-05(is national standard pulished in 2005, publication No. is 14), BP • Craft (Guild) Standard行业(公会)标准 • Local Standard • Enterprise Standard

9. Pay attention to: F.A.Q G.M.Q

10. Brand is the name of the goods, while trade mark is the tag. They are related to each other closely. As to the goods whose quality is stable, reputation is sound and with which the customers are quite familiar, we may sell it by brand name or trade mark. • Under this term, we should ensure the stability of the quality.

11. Sale by name of origin • There are some agricultural products and by-products whose origins are well known for their excellent quality all over the world. As to these products, the origins may well indicate their qualities. • e.g.: Qimen Black Tea • Longjing Green Tea • But sometimes the places of origin do not always represent the areas where the products are turned out. • e.g.: Longkou Vermicelli---- are mainly produced in Zhao County of Shangdong Province; • Jinghua Ham ---- is produced mainly in Yiwu County of Zhejiang Province.

12. Definition of Sample: • The sample refers to the article which can be used to represent the quality of the whole lot. In merchandising, a sample is a small quantity of a product, often, taken out from a whole lot or specially designed and processed, that is given to encourage prospective customers to buy the product.

13. Sale by the seller's sample • Seller’s sample are the samples which are usually sent by the seller to the buyer. We also called Original sample.

14. Sale by the buyer's sample • In this case, the seller shall first take into consideration the availability of the new material and the possibility of providing the processing technology.

15. Sale by the counter sample • Samples can be also provided by the buyer. They are given as the quality standard for the goods to be produced and delivered by the seller. Under such circumstances, to avoid future disputes over the quality of the goods, the seller usually first duplicates the samples and then sends the duplicate to the buyer for confirmation. This sample is called counter sample.

16. Quality of loading/shipping • Quality of discharging/unloading