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2011. Malcolm Baldrige National Quality Award. Award Process. Baldrige Performance Excellence Program | www.nist.gov/baldrige. Baldrige Award Calendar . March Early eligibility certification April Eligibility certification May Award applications due

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award process

2011

Malcolm BaldrigeNational Quality Award

Award Process

Baldrige Performance Excellence Program | www.nist.gov/baldrige

baldrige award calendar
Baldrige Award Calendar
  • March Early eligibility certification
  • April Eligibility certification
  • May Award applications due
  • June–November Applications reviewed
  • November Award recipients announced
  • Winter–Spring Award ceremony
  • March or April The Quest for Excellence Conference
slide3

Application Process:Step 1, Eligibility Certification

  • Eligibility categories
    • Manufacturing
    • Service
    • Small business
    • Education
    • Health care
    • Nonprofit
  • Eligibility fee—$150
  • Nomination of examiner
application process step 2 award application
Application Process: Step 2, Award Application
  • Submit application report that addresses Baldrige Criteria
  • Pay application fee (sliding scale)
  • Pay site visit fee, if selected (sliding scale)
role model determination
Role-Model Determination
  • Purpose of determination
  • Records check
board of examiners
Board of Examiners
  • Volunteers
  • “Backbone” of Baldrige Program
  • Evaluate award applications
  • Ambassadors
composition and selection of the board of examiners
Composition and Selection of the Board of Examiners
  • Broad base of expertise
  • Selection factors
  • Terms of service
time commitment by examiners
Time Commitment by Examiners
  • Training prework (about 40–60 hours)
  • Training (3–4 days)
  • Independent Review (about 35–45 hours)
  • Consensus Review (about 45–60 hours)
  • Site Visit Review (about 20–30 hours preparation; 6 or 7 days on site)
slide11

Why Examiners Participate

  • Increase learning
  • Network with peers
  • Review leading organizations
  • Contribute to the nation
code of ethical conduct
Code of Ethical Conduct
  • Purpose
  • Confidentiality
  • Avoidance of conflict of interest
  • Independent evaluation and scoring
  • Examiner status not for personal gain
  • Five-year rule
for more information

2011

For More Information
  • Criteria booklets
  • Self-assessment tools based on the Criteria
  • Award recipient videos and profiles
  • Case studies
  • Baldrige community

www.nist.gov/baldrige

[email protected]

(301) 975-2036

Baldrige Performance Excellence Program | www.nist.gov/baldrige

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