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2011. Malcolm Baldrige National Quality Award. Award Process. Baldrige Performance Excellence Program | www.nist.gov/baldrige. Baldrige Award Calendar. MarchEarly eligibility certification AprilEligibility certification MayAward applications due

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Award Process

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2011

Malcolm BaldrigeNational Quality Award

Award Process

Baldrige Performance Excellence Program | www.nist.gov/baldrige


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Baldrige Award Calendar

  • MarchEarly eligibility certification

  • AprilEligibility certification

  • MayAward applications due

  • June–NovemberApplications reviewed

  • NovemberAward recipients announced

  • Winter–SpringAward ceremony

  • March or AprilThe Quest for Excellence Conference


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Application Process:Step 1, Eligibility Certification

  • Eligibility categories

    • Manufacturing

    • Service

    • Small business

    • Education

    • Health care

    • Nonprofit

  • Eligibility fee—$150

  • Nomination of examiner


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Application Process: Step 2, Award Application

  • Submit application report that addresses Baldrige Criteria

  • Pay application fee (sliding scale)

  • Pay site visit fee, if selected (sliding scale)


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Role-Model Determination

  • Purpose of determination

  • Records check


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Award Process Review Cycle


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Applications by Award Categories


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Board of Examiners

  • Volunteers

  • “Backbone” of Baldrige Program

  • Evaluate award applications

  • Ambassadors


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Composition and Selection of the Board of Examiners

  • Broad base of expertise

  • Selection factors

  • Terms of service


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Time Commitment by Examiners

  • Training prework (about 40–60 hours)

  • Training (3–4 days)

  • Independent Review (about 35–45 hours)

  • Consensus Review (about 45–60 hours)

  • Site Visit Review (about 20–30 hours preparation; 6 or 7 days on site)


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Why Examiners Participate

  • Increase learning

  • Network with peers

  • Review leading organizations

  • Contribute to the nation


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Code of Ethical Conduct

  • Purpose

  • Confidentiality

  • Avoidance of conflict of interest

  • Independent evaluation and scoring

  • Examiner status not for personal gain

  • Five-year rule


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2011

For More Information

  • Criteria booklets

  • Self-assessment tools based on the Criteria

  • Award recipient videos and profiles

  • Case studies

  • Baldrige community

www.nist.gov/baldrige

[email protected]

(301) 975-2036

Baldrige Performance Excellence Program | www.nist.gov/baldrige


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