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Judith H. Katz Executive Vice President and Client Brand Lead Frederick A. Miller

4 Inclusive Behaviors that Transform Individual and Team Interactions…and Organization Performance. Judith H. Katz Executive Vice President and Client Brand Lead Frederick A. Miller CEO and Lead Client Strategist. The Forum on Workplace Inclusion. Welcome. Purpose.

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Judith H. Katz Executive Vice President and Client Brand Lead Frederick A. Miller

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  1. 4 Inclusive Behaviors that Transform Individual and Team Interactions…and Organization Performance Judith H. Katz Executive Vice President and Client Brand Lead Frederick A. Miller CEO and Lead Client Strategist The Forum on Workplace Inclusion

  2. Welcome

  3. Purpose Share the 4 Keys—a set of simple yet powerful behaviors that: • Eliminate waste • Improve meeting efficiency • Increase collaboration • Add clarity and speed to every interaction • Support an inclusive environment

  4. Critical elements to teamwork and collaboration • Making problems visible • Fast decision making • Leveraging differences for teamwork • Creating an inclusive environment

  5. Inclusion is… A sense of belonging; Feeling respected, valued, and seen for who we are as individuals; There is a level of supportive energy and commitment from leaders, colleagues, and others so that we–individually and collectively–can do our best work. Teamwork and collaboration need inclusion

  6. A Choice: Joining or Judging? • A shift in mindset • Creating a new “We”: joining together to do our best work

  7. JUDGING When you feel someone is interacting with you from a JUDGINGmindset, what are your: • Feelings • Thoughts • Experiences/reactions

  8. JOINING When you feel someone is interacting with you from a JOINING mindset, what are your: • Feelings • Thoughts • Experiences/reactions

  9. JUDGING Being cautious Sizing up the person Putting people in a box Don’t give the benefit of the doubt JOINING Being open Leaning in Assuming you will connect Giving the benefit of doubt • To what extent do you think your organization is a Judging OR Joining culture? 5 4 3 2 1 01 2 3 4 5 • To what extent are YOU Judging or Joining others? • To what extent are YOU Judging or Joining when someone disagrees with you? • What are 2-3 things you can do to be more Joining?

  10. Key #1 Lean into Discomfort Opens the Door to Trust Be willing to challenge self and others.Speak Up–bring your voice and street corner.

  11. To what extent: • 1. Are you Leaning into Discomfort? • 0 1 2 3 4 5 6 7 8 9 10 • Not at all To a great extent • 2. Are your team members Leaning into Discomfort? • 0 1 2 3 4 5 6 7 8 9 10 • Not at all To a great extent • 3. Do you respond well when others Lean into Discomfort with you? • 0 1 2 3 4 5 6 7 8 9 10 • Not at all To a great extent

  12. Key #2 Listen as an Ally Opens the Door to Collaboration Listen, listen, listen and engage. Be a partner.

  13. To what extent: • 1. Are you Listening as an Ally? • 0 1 2 3 4 5 6 7 8 9 10 • Not at all To a great extent 2. Would others say you are Listening as an Ally? • 0 1 2 3 4 5 6 7 8 9 10 • Not at all To a great extent

  14. Key #3 State your Intent and Intensity Opens the Door to Understanding Clarify intent at onset: State Notions, Stakes, Boulders, and Tombstones.

  15. To what extent do you: • 1. State your Intent and Intensity? (NSBT) • 0 1 2 3 4 5 6 7 8 9 10Not at all To a great extent • 2. Invite others to clarify their Intent and • Intensity? • 0 1 2 3 4 5 6 7 8 9 10Not at all To a great extent

  16. Key #4 Share Street Corners Opens the Door to Breakthroughs Accept others’ thoughts and experiences as true for them. Hear others differences as additive.

  17. 1. To what extent are you Sharing your Street Corner? 0 1 2 3 4 5 6 7 8 9 10 2. How many Street Corners are you engaging today in your organization? ____1 street corner ____ 2 street corners ____ 3 street corners ____ 4 street corners • ____ >4 street corners

  18. Thank You! Connect with us at kjcg.com

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