TELECOMMUNICATION SYSTEMS FOR EMERGENCY AND PUBLIC SAFETY SERVICES

1. TELECOMMUNICATION SYSTEMS FOR EMERGENCY AND PUBLIC SAFETY SERVICES ABAKUS Systemy Teleinformatyczne sp. z o.o. 43-300 Bielsko-Biała ul. Działowa 8a Senigallia June 2007

2. Some facts: • 1 9 9 3 - set up of ABAKUS LTD as the supplier of telecommunication solutions for small and medium companies • 1 9 9 4 - starting cooperation with Public Safety Services • 1 9 9 5-1 9 9 7 - creating and implementing system of identification of hazardous chemical substances and simulation of spreading of chemical gases • 1 9 9 8 - 2 0 0 0 - Creating and introducing system of Event Record – EWID as obligatory system for State Fire Service • 2 0 0 1 - 2 0 0 7 - Creating and introducing Complex dispatch system – SWD-ST for county, voivodship and central dispatch units of State Fire Service • 2 0 0 1 - 2 0 0 7 - Creating and implementing integrated telecommunication solutions for Rescue Services( State Fire Service, Medical rescue Teams) • 2 0 0 4 - 2 0 0 6 - Creating and introducing in two counities databases regarding the potential of Medical Rescue Service WCKRM-ST • 2 0 0 7 - creating a complex system of decision support for Crisis Management Service – KRYZYS-ST( Crisis-St)

3. Since 1994 we are present on the market of public safety. We deliver and implement telecommunication solutions including: • Professional dispatch and database systems • GIS systems • Computer equipment • Wireless and wire communication infrastructure • Professional equipment for dispatch centers • Systems of alarming State Fire Service • Systems of data transmission between dispatch centers and rescue vehicles via radio • Systems of remote alarming, paging people and units • Localization systems with the use of GPS

4. CHOSEN SYSTEM IMPLEMENTED IN POLAND EWID Event record system SWD-ST System supporting dispatch centers of Emergency Services KRYZYS-ST System supporting Crisis Management centers

5. Cooperation and data exchange in systems operating in State Fire Service in Poland National Headquarters of State Fire Service EWID SWD-ST Central level Voivodship unit of State Fire Service EWID SWD-ST Voivodship unit of State Fire Service EWID SWD-ST Voivodship level County unit of State Fire Service EWID SWD-ST County unit of State Fire Service EWID SWD-ST County unit of State Fire Service EWID SWD-ST County level

6. EWID - basic information • Created for: Gathering data concerning action of State Fire Service PSP • Used in: National Headquarters of State Fire Service State Fire Service in all 16 voivodships State Fire Service in all 332 counties • Existing database 4.500.000 registered records from 1993 to 2007 7 GB – Accumulated data in National Headquarters of State Fire Service EWID

7. EWID – basic functions • Gathering data of events • Transferring data of events from county to voivodship and up to National Headquarters of State Fire Service • Reporting, analysis and statictics EWID

8. EWID Data record by State Fire Service EWID Full description of event is divided to more than 160 informational fields

9. EWID Analytical functions of system and spreadsheet presentation EWID Search criteria Spreadsheet with the search results

10. EWID Reporting the amount of events for a given voivodship Intensity of events for a given voivodship EWID

11. EWID Reporting the amount of events for a given voivodship Events in Silesian Voivodship EWID Detailed description of single event

12. SWD-ST – basic information • Created for: Dispatch system designed for gathering detailed data at county, voivodship and central level • Used in : National Headquarters of State Fire Service State Fire Service in 15 out of 16 voivodships State Fire Service in 281 out 0f 332 counties • Existing database 20.000 items of equipment for each voivodship (in the whole country it is about 300.000 items of equipment ) 25.000 events per year in one voivodship 2 GB – accummulated data for one voivodship SWD-ST

13. SWD-ST – basic functions • Gathering data concerning all units, institutions and any subjects that take part in the action, • Gathering detailed data about equipment and resources i.e people , vehicles, logistic equipment etc • Supporting the process of receiving messages about incidents • Managing rescue equipment and coordinating the course of action • Cooperating with GIS environment to show the place of the event as well as surrounding and accessibility to that place • Presenting the course of action on map layers • Presenting the localization of resouces on map layers • Cooperating with wire communication system including telephone exchange devices and PBX recording systems • Supporting the process of vehicles localization with GPS • Remote alarming, paging people and units • Reporting and analysis and statistics SWD-ST

14. SWD-ST Integrated database of resources SWD-ST The range and type of information about the chosen rescue unit List of rescue units and subjects

15. SWD-ST Types of resources – detailed information about recources The list of rescuers and specialists Rescue vehicle and equipment SWD-ST Detailed description of the resource

16. SWD-ST Dispatch functions of the system Available rescue resources Registered calls for assistance SWD-ST Equipment used in rescue action

17. SWD-ST The use of GIS technologies for presenting rescue data SWD-ST Raster and vector layers (shp, tab, dgn) Map layers and GIS formats

18. SWD-ST Analytical functions of map system SWD-ST Distribution and localization of high efficiency pumps The list of pumps in selected area of danger – the circle

19. SWD-ST Localization of rescue units in county of Bielsko-Biała SWD-ST Localization of rescue units in county of Bielsko-Biała

20. KRYZYS-ST – basic information • Created for: The system supports the actions of county units of Crisis Management Centers • Used in: Counties all over Poland KRYZYS-ST

21. KRYZYS-ST – the aims of design: • Use of integrated data including full records of available equipment and resources used by rescue teams and crisis management stuff in a county • Implementing procedures used in case of emergency in electronic form • Quick access to emergency procedures suitable for particular crisis situation • Full integration of designed system with existing database • The use of data gathered by other systems functioning in all kinds of rescue services ( State Fire Service, Medical Rescue Teams, Police etc) • Ease of data exchange with other subjects and institutions engaged in the action. KRYZYS-ST

22. KRYZYS-ST – basic functions • Recording event data • Management of complex informational database • Remote alarming, paging people and units of Crisis Management Team • Supporting dispatcher work with accurate procedures • Visualisation of subjects cooperating within the framework of Crisis Reaction Plan in GIS environment • Presentation of distributing rescue and logistic resources dividing them into types on map layers • Data exchange with other subjects and institutions engaged in the action. • Creating reports and statistics • Analysis of available equipment and resources • The current analysis of cooperating units actions in progress KRYZYS-ST

23. KRYZYS-ST Resource database- institutions Gathered data: addresses, telephone numbers, resources-equipment, procedures, localization, people in charge, specialists etc. KRYZYS-ST List of units, institutions, subjects like public institutions, police, state fire service, medical rescue units, hospitals etc

24. KRYZYS-ST Resource database - equipment KRYZYS-ST Resources and equipment of unit that can be used by chosen unit : vehicles, rescue equipment, professional equipment, flood warehouse resources etc.

25. KRYZYS-ST Rescue Plan KRYZYS-ST The list of procedures of rescue plan The list of actions included in procedure of rescue plan

26. KRYZYS-ST Recording the call for assistance Localization of event based on address database KRYZYS-ST The source of call for assistance with caller verification Type of event i.e terrorist attack

27. KRYZYS-ST Event recorded in the database Actions taken in accordance with procedures i.e. – activating the team of Crisis Reaction Recording the event – chemical hazard KRYZYS-ST Automatic confirmation of completed action in accordance with procedure- setting the alarm sirens

28. KRYZYS-ST Presentation of people in danger and place of possible evacuation Danger zone KRYZYS-ST The list of places of evacuation

29. KRYZYS-ST Presentation of the area polluted with chemical substance The area polluted by SARIN KRYZYS-ST The list of people to be evacuated grouped on the basis of age The place of emission

30. KRYZYS-ST Presentation of flood plain KRYZYS-ST Flood plain ( blue area )

31. Aims • Designing Data Warehouse allowing for: • Integrating database of all emergency and public protection services • Implementing homogeneous mechanisms of gathering and processing data • Implementing homogeneous rules of reporting and analysis to ensure optimum planning and crisis management • Introducing homogeneous mechanisms of risk evaluation • Making information about safety policy accessible for citizens.

32. Thank you  Contact us: The county of Bielsko-Biała ul. Piastowska 40 43-300 Bielsko-Biała tel. +48 33 813 62 00 e-mail:kancelaria@powiat.bielsko ABAKUS Systemy Teleinformatyczne sp. z o.o. ul. Działowa 8a 43-300 Bielsko-Biała tel. +48 33 819 39 25 e-mail:info@abakus.net.pl www.powiat.bielsko.pl www.abakus.net.pl