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Information Technology

Information Technology. LTC Paul Goethals Mr. Frank Maresco Ms. Donna Swanson. AGENDA. Personnel Network Desktop Systems & Configuration Printing Email/Calendar Policies Web Stuff Demo Conclusion. COMPUTER TEAM. LTC Paul Goethals Department Computer Officer

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Information Technology

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  1. Information Technology LTC Paul Goethals Mr. Frank Maresco Ms. Donna Swanson

  2. AGENDA • Personnel • Network • Desktop Systems & Configuration • Printing • Email/Calendar • Policies • Web Stuff • Demo • Conclusion

  3. COMPUTER TEAM • LTC Paul Goethals Department Computer Officer • Mr. Frank Maresco -Information Technology Specialist - Web/Database - Network - Java/Database Software - Internal Web/Database - Classroom/Office Support • Ms. Donna Swanson Information Technology Specialist - Classroom/Office Support - External Web - IASO

  4. NETWORK • Fast Ethernet (100 Mb/sec) in all of Math offices and classrooms • Wireless • A protocol (poor reception), connect via Odyssey Client Software – Remember “FIPS MODE ON” • All changing to Windows managed soon on B/G

  5. FACULTY COMPUTERS • Currently Intel • Dell Latitude E6420 (Plebe class) • Intel Dual Core i5-2520M, 2.5GHz, 3M cache • 6 GB DDR3-1333 SDRAM • 320GB 7200 RPM Sata Hard drive • Distribution Plan • Longevity – 3 year life cycle rotated out from IETD • M2400, E6410 and E6420(both have a camera) • Bottom Line • All staff and faculty members have capable systems • All notebook computers with wireless network access • Laptop computers for faculty

  6. CONFIGURATION • Administrator privileges (This will change soon ) – install own programs and updates • Remote multicast Ghost process for rebuild – catastrophe recovery • Standard Software Package • Windows 7 Enterprise (Not windows as you know it – AGM based) • Mathematica 8.0.1 • Microsoft Office 2007 Professional (Office 2010 available AY2012/13) • Micorosoft Expressions • McAfee virus protection • Maple • RoxioCreater – cd/DVD burning software

  7. PRINTING • Available Printers: - all installed change your default – • Thayer 244 (Mail Room) • \\USMASVDAMATH005\COLORHP4600PCL - HP Color printer •  \\USMASVDAMATH005\HP LaserJet 9000 PCL 6 - HP black and white printer • ***\\USMASVDAMATH005\KonicaTH244 - Konica copier/printer/scanner • Thayer 240 (Main Office) • \\USMASVDAMATH005\HP LaserJet 2300 Series PCL 6 - HP LaserJet 2300 Series PCL 6 • \\USMASVDAMATH005\HP LaserJet 2300 Series PS - HP LaserJet 2300 Series PS • Thayer 221 (MA104 Bullpen) • *** \\USMASVDAMATH005\KONICATH221 - Konica copier/printer/scanner • \\USMASVDAMATH005\Laser221PCL - HP 8000 laser printer, PCL driver • Thayer 227 • \\USMASVDAMATH005\HP LaserJet 4Si - HP 4si, PCL driver • \\USMASVDAMATH005\HP Color LaserJet 4500 PS - color laser printer, PostScript driver • \\USMASVDAMATH005\HP Color LaserJet 4500 PCL 6 - color laser printer, PCL driver • Thayer 235 • \\USMASVDAMATH005\KONICATH235 - Konica copier/printer/scanner • Thayer 226A (MSCE) • \\USMASVDAMATH005\COLOR226PS  - color laser printer using a PostScript driver • \\USMASVDAMATH005\Design226A - HP Designjet 1050C color poster copier • Primarily use printer/copiers (***)– costs us less; finishing options • Most reliable black and white, plain paper printers: LASERS in 221 & 244 • Inform us ASAP of any problems

  8. EMAIL/CALENDARS • Outlook with Office 2007 Suite • Mail files (.pst) on host machine, not on server (due to size limitations) • D/Math Calendar • You can Forward AKO email to USMA.edu • AKO Dynamic - explain • Email address alias: • Frank.Maresco@usma.edu

  9. CLASSROOMS • Math Department owns the computers in 29 classrooms; we teach in BSL/EECs/History rooms too. • Intel Core 2 Duo 2.3 Ghz 3 Gig Ram- Dell with Panasonic projector • SmartBoards in 8 rooms. • Help us keep these machines alive! • Report problems to Ms. Donna Swanson/Me

  10. SUPPORT “SELF-HELP” CONCEPT • You try! (don’t be afraid to break it) • Look at the web. (Math INFO page) or new Internal • Ask your office mate for help. • Come see the computer team members (Frank or Donna). PRIORITY OF SUPPORT: (cadets*) • Common Use Equipment (Classrooms, Servers, MSCE Lab) • Individual Use Equipment (Office Computers) *We Do Not Fix Cadet PC’s – Goldcoats do We also don’t fix personal pc’s

  11. SERVERS • \\usmaedu\apollo\ DEANS Server • \\usmaedu\apollo\math • \\usmaedu\apollo\math\mathshare • \\usmaedu\apollo\math\userdirs • \\usmasvdamath005 Print/file Server • \\usmaedu\apollo\programs AKA \\usmasvdzapollo2 or \\usmasvdzapollo This is only a small sampling

  12. WEB STUFF • Web presence • MathINFO for Internal Operations and FAQ • http://www-internal.dean.usma.edu/departments/math/ • New https://portal.westpoint.edu/dean/math/default.aspx • Software: • Browser: Microsoft Internet Explorer 8 • Design: MS Expression Web • You can install other browsers like Firefox • NO GOOGLE CHROME * DO NOT INSTALL INTERNET EXPLORER 9

  13. POLICIES • Policy • Read/Sign Security Briefing; give to IASO • NO file sharing programs @ all – music,SKYPE etc • NO THUMBDRIVES • System Administrators access all S&F computers • NEC scans network logs for prohibited uses (Warning Screen) • SKYPE = reimage • Be kind to computer stuff • 3 to 4 year replacement cycle • Classroom equipment used by many people

  14. POLICIES • Always leave your PC on during the workweek • Do not hibernate/Close lid etc • PC has to be on for updates and IAVA scans • Lock the keyboard or log out • Please leave the classroom pc on also • Lock your PC – we provide the lock and are not the ones who secure it to your desk • Protect your own data – BACKUP/BACKUP/BACKUP – we have no magic pill to make all ok • If You dual boot into another OS – that’s your call and your support – make a friend in EECS – We support Win7/Vista and Office 2007 • No personal laptops on USMA network …. ONLY GOVERNMENT PURCHASED pc’s permitted … ie: NO MACS/NO IPHONES/NO TABLETS/NO IPADS .. IF caught you are on your own ..

  15. PASSWORD • Remember your Domain password – you have to change it in 180 days • CURRENT PASSWORD CRITERA • The minimum requirement is a 14-character case-sensitive password. • The password will be a mix of uppercase letters, lowercase letters, numbers, and special characters, including at least two of each of the following four types: upper case, lower case, numbers, symbols. Example: x$TloTBn2!12E#w • Passwords will not include such references as social security numbers (SSNs), birthdays, USERIDs, names, slang, military acronyms, call signs, dictionary words, consecutive or repetitive characters, system identification, or names; neither will they be easy to guess (for example, mypassword, abcde123456). • AND THIS WILL ALL GO AWAY

  16. Demonstration • Cisco VPN • Windows Backup • Odyssey Wireless (FIPS MODE) • Webmail – get Cac software on AKO • “Run as Administrator”

  17. CONCLUSION • Overall, computing is healthy. • Extensive use of web/file resources to share information. • Use technology to push our presence into the barracks. • Please share ideas/suggestions with us. • See Donna S. if you did not get an external USB drive • Customer Service is Number One!

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