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Information Technology. The Integrated Roles of Institutional Researchers in Higher Education. by Sheilynda Stewart Oklahoma State Regents for Higher Education. Objectives. Gain awareness of the evolving roles of Institutional Researchers at higher education institutions.

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Information technology

Information Technology

The Integrated Roles of Institutional Researchers in Higher Education

by

Sheilynda Stewart

Oklahoma State Regents for Higher Education

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Objectives

Objectives

  • Gain awareness of the evolving roles of Institutional Researchers at higher education institutions.

  • Gain an understanding of how technology and access to data impact decision making.

  • Gain awareness of how state and federal data security laws impact higher education institutions.

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Role of institutional researchers

Role of Institutional Researchers

  • …Information processor and interpreter to support decision-making, planning, and policy formulation (Delaney, 1997).

  • “Institutional research is conducted to provide information which supports institutional planning, policy formation and decision making within an institution of higher education” (Saupe, 1990).

  • “… institutional research is an adaptive function which plays a major role in fostering institutional change.” (Peterson, 1999).

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Role of institutional researchers1

Role of Institutional Researchers

  • Higher Education and Comparative Profiles

    • Enrollment

    • Student Information

    • Financial Data

    • Institutional Profiles

    • Degree Inventory Reports

    • Program Enrollment and Degrees

http://www.okhighered.org/oeis

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Information technology

  • The bottom line is …

    • We are tasked to do more with less.

    • Dynamic tension between greater quantity and greater quality.

    • Technology seeks to simply data quality by automating tasks.

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Role of institutional researchers2

Role of Institutional Researchers

  • To facilitate in the advancement of knowledge to support planning, policy formation, and decision making

  • Institutional researchers wear multiple hats such as the reporter, interpreter, market researcher, policy analyst, college advocate, and information architect.

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Role of institutional researchers3

Role of Institutional Researchers

The Evolution of Institutional Research Roles

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Reporter

REPORTER

  • Factbooks

  • Trend Reports

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Interpreter

INTERPRETER

  • Involves interpreting, analyzing, and providing contextual relevance

  • Pilot studies

  • Multivariate studies

  • Survey research

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Market researcher

Market Researcher

Must understand how to leverage access to external information effectively

  • Enrollment Management

  • Environmental Scans

  • Labor Market Research

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Policy analyst

POLICY ANALYST

Involves developing intelligences to monitor and understand policy context

  • Institutional Effectiveness

  • Program Evaluation

  • Implementation Studies

Oklahoma Association for Institutional Research and Planning -November 2, 2007


College advocate

College Advocate

Conduct analyses to support college position before budgeting and oversight agencies

  • Position Papers

  • Interpretive Reports

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Information architect

Information Architect

  • Information Systems Design

  • End-User Interface

  • Web Presence

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Information architect1

Information Architect

  • Fill in the gaps in newly designed data management systems

  • End user interface

  • Interpret data posted at agency web sites

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Information architect2

Information Architect

Institutional Researchers are challenged with analyzing data utilizing statistical packages:

  • SPSS

  • SAS

  • GIS Mapping Software (trend analysis)

  • Tableau Software

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Information architect3

Information Architect

Institutional Researchers are challenged with analyzing data utilizing statistical packages:

  • SPSS

  • SAS

  • GIS Mapping Software (trend analysis)

  • Tableau Software (Partnership with Microsoft Office)

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Information architect4

Information Architect

Institutional Researchers are challenged with analyzing data utilizing statistical packages:

  • SPSS

    • Descriptives/Frequencies

    • Regression Analysis

    • Multivariate Analysis

    • Structural Equation Modeling (AMOS)

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Structural equation modeling

Structural Equation Modeling

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Information architect5

Information Architect

Institutional Researchers are challenged with analyzing data utilizing statistical packages:

  • SAS - SAS/STAT

    • Descriptives/Frequencies/

    • Regression Analysis

    • Multivariate Analysis

    • Psychometric Analysis (with variable transformations)

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Information architect tableau software

Information Architect Tableau Software

Databases, Graphics, and Business Intelligence

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Ir catalyst for change

IR – Catalyst for Change

  • In September 2007, The U.S. Secretary of Education Margaret Spellings announced a grant in the amount of $2.45 million to the Association of American Colleges and Universities (AAC&U), American Association of State Colleges and Universities (AASCU), and the National Association of State Universities and Land Grant Colleges (NASULGC) to pilot a program to provide reliable and valid measures for assessing student learning at the post-secondary level.

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Ir catalyst for change1

IR – Catalyst for Change

  • Colleges and universities may participate in a voluntary accountability system to collect key meaningful accountability measures.

  • Institutional researchers function as “infomediaries” in knowledge management and develop and maintain systems that will connect users with the knowledge they need (Costello, 2000).

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Data security analyst

Data Security Analyst

  • A possible new emerging role – Data security Analyst

  • Open access fosters information sharing.

  • Promote a security focused culture.

  • Must comply with state and federal data security laws:

    “The Privacy Act of 1974” – regulates the collection, use, storage, and dissemination of personal data by government agencies.

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Data security analyst1

Data Security Analyst

Federal Legislation applicable to higher education data and privacy security:

  • Family Educational Rights and Privacy Act (FERPA) – designed to protect privacy rights and accuracy of student education records.

  • Gram-Leach-Bliley Act (GLBA) – protects the security and confidentiality of private customer information.

  • Health Insurance and Portability and Accountability Act of 1966 (HIPAA) – federal act which protects medical patient data and confidentiality of medical records.

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Data security analyst2

Data Security Analyst

  • OSRHE State Data Access and Management Policy:

    “This policy apply to all data and information products created, collected or maintained, is restricted by federal or state laws for confidentiality, privacy, or other authorize purpose.”

    http://www.okhighered.org/studies-reports/data-access-mgmt/

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Data security analyst3

Data Security Analyst

  • The unitary data system is protected in accordance with FERPA:

    • Student Enrollment File

    • Student Course Enrollment file

    • Class File

    • Professional Staff File

  • Because the data system contains individual data on students and staff, this policy is subject to both privacy and confidentiality procedures.

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Data security analyst4

Data Security Analyst

  • May want to apply secure socket layer technologies that encrypts/decrypts network data.

  • The cost of not safeguarding information could result inclass action lawsuits and financial penalties for failure to comply with federal and state security legislation.

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Data security analyst5

Data Security Analyst

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Recommendations

Recommendations

  • Institutional researchers should become more pro-active as opposed to being primarily reactive in its activities (Tan, 1995).

  • Incorporate security measures by developing standards to continually assess information security.

  • Hybrid role as “jack of all trades” is not new to institutional researchers. Serve as a moderator between technical staff, academic scholars, and administrators.

Oklahoma Association for Institutional Research and Planning -November 2, 2007


Recommendations1

Recommendations

  • Contribute expertise about data methodology toward the design of information technology infrastructures.

  • Continue to make use of evolving technologies to manage and communicate information.

  • Embrace technology to streamline the information flow and to empower information users.

Oklahoma Association for Institutional Research and Planning -November 2, 2007


The integrated roles of institutional researchers in higher education

The Integrated Roles of Institutional Researchers in Higher Education

Questions?

Thank you

Oklahoma Association for Institutional Research and Planning -November 2, 2007


References

References

  • Cate, F.H. (2006). The privacy and security policy vacuum in higher education. EDUCAUSE Quarterly, September/October 2006, pp. 19-28.

  • Peterson, M.W. (1999). The role of institutional research: From

    improvement to redesign. In J.F. Volkwein (Ed), New Directions for Institutional Research, no. 104, 83-103. Retrieved August 25, 2006, from EBSCOhost database.

  • Saupe, J.L. (1990). The functions of institutional research.Tallahassee, Florida: Association for Institutional Research.

  • Tan, D.L. (1995). Institutional research: Is it a fad or here to stay? Paper presented at the Spring conference of the Oklahoma Association for Institutional Research and Planning (OKAIRP), Stillwater, Oklahoma. (ED 382078).

Oklahoma Association for Institutional Research and Planning -November 2, 2007


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