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OpenNotes: Expanding patient access to clinical notes

OpenNotes: Expanding patient access to clinical notes. Increase medical record transparency through OpenNotes. What is OpenNotes?. OpenNotes is a national initiative working to give patients access to their visit notes and improve transparency of the medical record.

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OpenNotes: Expanding patient access to clinical notes

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  1. OpenNotes: Expanding patient access to clinical notes Increase medical record transparency through OpenNotes

  2. What is OpenNotes? OpenNotesis anational initiative working to give patients access to their visit notes and improve transparency of the medical record. The initiative is a free process for sharingclinician notes that is available through several electronic health record (EHR) platforms. It encourages and invitespatients, families and physicians to come together to improve communication.

  3. OpenNotes has provided more than 12 million patients with access to their notes online. After using OpenNotes, 99% of patients and more than 75% of physicians wanted OpenNotes to continue.

  4. What are the benefits of sharing visit notes? • Improved patient communication and education • Improved patient-physician relationship • Increased engagement by patients and sense of control over their own care • Patients’ caregivers Patients’ are better able to optimize care • Improved patient safety

  5. Six steps to increasing patient access to clinical notes through OpenNotes • Make the case for OpenNotes in your organization • Plan what OpenNotes will look like in your practice • Prepare your practice • Adapt documentation style as needed • Learn to handle challenging topics in an OpenNotes environment • Collect patient and clinician feedback about OpenNotes to refine your approach

  6. Tools/Resources available to your practice Sample OpenNotes introductory letter/email for patients Sample OpenNotes FAQ for patients Sample OpenNotes introductory email template for staff Tips for improving your notes Sample Survey

  7. How is it working at other practices? Boston, MA Sioux Falls, SD

  8. For additional resources, frequently asked questions and implementation support, visit stepsforward.org

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