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Universals of Interpersonal Communication

CH. 1. Universals of Interpersonal Communication. Selective Systemic Unique Ongoing. Quantitative Qualitative. Interpersonal Communication. Quantitative or Dyadic Approach. between 2 persons who have an established relationship. Qualitative or Developmental Approach.

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Universals of Interpersonal Communication

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  1. CH. 1 Universals of Interpersonal Communication

  2. Selective Systemic Unique Ongoing Quantitative Qualitative Interpersonal Communication

  3. Quantitative or Dyadic Approach between 2 persons who have an established relationship

  4. Qualitative or Developmental Approach two-person communication based on psychological data, Explanatory knowledge, and personally established rules.

  5. Elements of Interpersonal Communication A. Source-Receiver = of messages simultaneously

  6. Encode = form messages Decode = decipher messages • break down and assign meaning for understanding

  7. Competence is your ability to communicate effectively interpersonal competence = ability to adjust your communication according to the context

  8. Feedback = message sent by the receiver of a message, back to the original sender Messages Verbal or Nonverbal

  9. Feed-forward = is information given prior to the main message 1. sets you up to receive the information in a particular way

  10. Channel = medium through which the message is transmitted Always involves the 5 senses

  11. Noise = anything that interferes with the transmission of a message creates inaccuracies

  12. physical = environment • physiological = biological problems of the communicators • psychological = mental interference located in the minds of the communicators

  13. Semantic = language problemsContext = influences the form and content of messages

  14. physical = setting temporal = time social-psychological status of relationship cultural = influences values, morals, beliefs Purpose = variety Ethics = every act has a moral dimension

  15. II. Transactional Process • A. Is a Process = continual and ever changing • B. Elements are Interdependent = a change in one = a change in all

  16. The Nature of Communication The Communication Model

  17. The Nature of Communication • Communication is Unavoidable • Communication Operates on Two Levels • Content Messages • Relational Messages • Communication is Irreversible • Communication is a Process Communication Principles Continued...

  18. The Nature of Communication • Communication is Not a Panacea • Communication Often Presents Ethical Challenges • The Golden Rule Standard • The Professional Ethic • The “60 Minutes” Test Communication Principles

  19. Content & Relational Dimensions • Content Dimension = the information that tells what behavior is expected

  20. Relational Dimension =tells us how to interpret the content • implications from two dimensions • gender differences

  21. Process of Adjustment = learning another's unique system of signals over time. Communication Accommodation = adjusting speaking style for listeners to gain social approval

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