Ray Moya – COO Gillian Buckley – Quality Manager

1. Argent Warehouse Management System (WMS)User Manual – Rev2FOR RECEIVING, SHIPPING & INVENTORY MANAGEMENTMarch 15, 2010 Ray Moya – COO Gillian Buckley – Quality Manager

2. Argent Order Process System Infrastructure • Argent’s Order processing systems are designed to support electronic transactions, as well as direct input • Through our WMS Web Portal. We support EDI, FTP, Faxes, Emails or Web Portal order entries. • All transactions are recorded and reported on a monthly basis. • Our Quality Portal* is used to for: • Proof of Delivery Tracking • Viewing Inventory – Real Time • Issuing Trouble Tickets • Managing ISO CAR/PARS • Managing RMAs • Order Expedites • Customer Sat Surveys • * See Web Portal User Manual Direct Customer Input via Web

3. Argent WMS Home Page The WMS is structured with Purchase Orders on the Receiving side and Sales Orders on the Shipping side. As PO’s are received inventory is Made available for Sales Orders. As Sales Orders are shipped, inventory is depleted. Orders can be entered through Left Panel or through icon buttons at screen center. Ordering: Enter & View Orders Receiving: Process Incoming Shipments Inventory: View Inventory Kitting: Build Kits from Items Fulfillment: Ship Orders Reports: Multi-inventory views Operations: Create Items, Location, Admin: Create Users, Custom Fields and Modify Page Views

4. Processing PO’s Ordering: Top View Provides list of all PO’s (Saved, In Progress, Closed) At this level one can Add, Edit, Remove or Upload PO’s. Ordering: Record View If in PO Add Mode, Enter Vendor, Carrier & Broker Information The Ship from and Ship to information will come from the Business Affiliate profiles, but they can be edited on the fly. PO’s can be edited, as long as they are not received, or in progress. To add products to PO go to Items section and click Add, you will see a list of product to add, just click the items to order. Receiving a PO; Go to Receive Icon, Select “PO’s to process” Select PO, enter item quantities Then click “Receive” button

5. SO Processing Ordering: Top View Provides list of all SO’s (Saved, In Progress, Closed) At this level one can Add, Edit, Remove or Upload SO’s. Ordering: Record View If in SO Add Mode, Enter Customer, Carrier & Broker Information The Ship from and Ship to information will come from the Business Affiliate profiles, but they can be edited on the fly. SO’s can be edited, as long as they are not received, or in progress. To add products go to Items section and click Add, you will see a list of products to add, just click the items to order. Shipping a Sales Order; Go to “Fulfillment” Icon, Select “SO’s to process” Enter Tracking Number in “Reference No” Select Carrier, Enter item quantities shipped Then click “Ship” button, print Order for Packlist

6. Packing List Generation To Generate Packing List.. • Select Fulfillment – Ship Sales Order on the Smartturn Menu on the left of the screen. • Select and Double Click the order you want to ship. • To Ship the Order follow ship process. • i.e., enter quantity, carrier information and click the “Ship” button at bottom of page • To Generate the Packing List: • Click the “Print Button” on upper left of shipment page. • The Packing list will display. Click the “Print” button on the upper right. Packing List

7. Inventory Inventory can be viewed from the Inventory Icon or Reports Icon on left panel . Note that these provide information On inventory on-hand. New product profiles will be created through the Operations Icon on the left panel. Inventory can be assigned to Lots, License Plates within a profile or during the receiving process. Locations must be crated on the Operations panel in order to assign to incoming items. In the Receiving of PO’s you will be prompted to enter location designations. Purchase and sales prices can be added during the Item Creation process. Prices will be displayed and totaled in the receiving and Shipping pages.