Work smarter not harder
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“Work smarter, not harder”. Innovation through evaluation at HYms. Penelope Dunn HYMS/University of York penelope.dunn@york.ac.uk @ Lady_PGD. What?: eBook use and interface preference Why? Variance in cost Student demand Over 40% of the reading list titles are available as eBooks

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“Work smarter, not harder”

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“Work smarter, not harder”

Innovation through evaluation at HYms

Penelope Dunn

HYMS/University of York penelope.dunn@york.ac.uk

@Lady_PGD


  • What?:

  • eBook use and interface preference

  • Why?

  • Variance in cost

  • Student demand

  • Over 40% of the reading list titles are available as eBooks

  • eBooks are largely viewed as a suitable alternative to/replacement for print

Service Evaluation:


Evaluation Method:

  • Focus Groups

  • Why?

  • Usage statistics do not tell the whole story

  • New approach

  • How?

  • One focus group at each site

  • Pre-focus group questionnaire – quantitative

  • Focus groups lasted 1 hour– split into two sections

    • - Discussion & interface specific tasks


eBook Focus Groups: Results

Supports rather than replaces print

“dip in and out”

“great for when I go home”

Good alternative if print not available/affordable

Access issues: multiple log-ins & “choppy” internet

Download period too short

Too much variance in design

Extra features not easy to spot/use (& not always wanted)

No standout choice for preferred interface


eBook Focus Groups:

Recommendations

Longer download periods

Interactivity

Improved interface design

Optimisation for tablets/eReaders

eBook ‘Favourites’ folder

‘Search topic’ function on HYMS eBook cross-search

Increased availability of dual screen PCs

Clarity on reading lists


Collection development

Key text books

Specialist items if possible

Improving student experience

Satisfaction with resources = happy students

Forwarding design and usability concerns to providers

Development of ‘topic search’ (long term)

Evaluate reading lists for clarity and rectify

Discuss potential for more dual screen PCs with IT

Future evaluations

Planning to run more focus groups in 2013/14

Innovation through evaluation


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