Microsoft SharePoint Portal Server Delivering Business Value for Medium-Size Businesses Michael Herman Chief Technolog

3. Point of View Traditionally, good collaboration and information sharing practices have been hard for medium-sized businesses to implement Enough employees that ad-hoc communication is no longer sufficient Geographic and time zone challenges Difficult to fund and resource a �Knowledge Management Initiative� So what do you do?

4. Strategic Application of ITKaplan-Norton Balanced Scorecard

5. Agenda Common Business Challenges Finding the right information Enforcing business processes Solution development, deployment, and administration Corporate Portal Marketplace SharePoint� Portal Server Business Value Inside SharePoint Portal Server

6. Common Business Challenges Too difficult to locate business information So much of it; information overload Not organized in any business-relevant way Unsure who owns it; unsure who knows it Documents disconnected from business processes No consistency or coordination Need more granular functionality and process Not all information captured in documents Team and group collaboration sites are tough to set up �1 part Web server� �1 part file server� �1 part database� �1 part mail server� �1 and so on�this is very complex, and very costly

7. Agenda Common Business Challenges Corporate Portal Market Knowledge Management and Portals Portal Market Segmentation Corporate Portals SharePoint� Portal Server Business Value Inside SharePoint Portal Server

8. How Much Is Your Brain Power Worth? Top companies in 20 industries were ranked according to their levels of knowledge capital Average company in the study: $21 billion or 3x book value Lowest Ranking: $332 million = knowledge capital of Adolph Coors Ranked #1: $211 billion = knowledge capital of Microsoft Is Knowledge Management Worth Doing?

9. PortalsA Definition

10. The Portal Marketplace

11. The Portal Marketplace Portal market still largely immature 100+ vendors offering a wide range of solutions Very fragmented and volatile Many customers still not 100% sure what constitutes a portal solution No one with significant market share Portal market shakeout will substantially reduce the number of vendors by the end 02� (Gartner 04/01) All eyes are on the Infrastructure companies: IBM, Sun, Oracle and Microsoft

12. Corporate Portals Where Knowledge Management becomes a product category Not just document management or business intelligent or expertise or search Integration of all of these Emerging but growing US$ 2 billion WW market by 2004 [Merrill Lynch] 76% of F500 will implement portal within 2 years [Delphi Group] #2 CIO Priority [InformationWeek] Organizations are targeting employees first Multiple portals within an enterprise Strong role of business decision-makers

13. Agenda Common Business Challenges Corporate Portal Market SharePoint� Portal Server Business Value Inside SharePoint Portal Server

14. Overview The flexible portal solution that lets you find, share and publish information easily within business units and across enterprises Simplest access to business information Integrated document management to unleashportal productivity Easiest and most effective way to build and customize intranet portals

15. SharePoint Benefits

16. Digital Dashboard Web Parts and Dashboards Pluggable, Personal, Dynamic XML UI Online Gallery of Web Parts Over 100 Partner Web Parts Office Integration Save as Web Part from XL, PPT, WRD Scaling Considerations Least resource Intensive Big Perf Improvements in SP1

17. Document Management Basic DM Functions Check In/Out Versioning & RollBack Serial and Parallel Approvals & Publishing Central Category Management Subscription/Notification Office Integration Integrated into Save as Dialogs Scaling Implications Very Resource Intensive

18. Search Industry Leading Indexing and Search Probabilistic ranking algorithm (MSR) Automatic language detection Fully Extensible (Ifilters, Protocol Handlers) Full, Incremental, Adaptive Best bets Auto-categorization Content Types & Locations Office, Acrobat, XML, TIFF, RTF File Shares, Notes, Web, Exchange 5.5 & 2000 Perf Implications Crawling is Extremely resource intensive Can be scaled out & propagated

19. SharePoint Portal SP1 STS Protocol Handler Crawls SharePoint Team Services Sites Digital Dashboard Perf Enhancements Full Dashboard Caching Dashboard Definition Caching Operations per second 1.5 -> 5 Ships by CYE �01

20. Portal

21. SharePoint Business Value

22. Productivity Simple: Background Return on people is increased by: Faster, more efficient work Faster, better decision-making Employee satisfaction and health SharePoint contributes by providing: Simple access to critical business information across the enterprise Unified views to multiple LOB applications Seamless integration with familiar business tools Self-service, self-administration Metrics for measurement include: Productivity increases and cost savings Help desk and administration savings

23. Productivity Simple: Evidence

24. Productivity Simple: Evidence

25. Productivity Simple: Evidence

26. Access to Information: Background Return on knowledge is increased by: Providing a simple way for users to access key information assets Facilitating collaboration across the organization Leveraging your existing corporate knowledge stored in various repositories Providing business insight, and delivering competitive advantage SharePoint contributes by providing: Integrated document management, approval, and publishing for improved collaboration Enterprise search; supports multiple content sources and file types (including scanned documents/images) Document profiles/categorizes; organize your corporate knowledge and improve knowledge discovery Subscriptions; proactive notification about changes or new information Metrics for measurement: Reduced time searching, better results, information reuse Improved workflow, faster project completion Better communication and collaboration

27. Access to Information: Evidence

28. Facilitates Integration: Background Return on value chain is increased by: Better integration of customers, partners and LOB applications Business process integration SharePoint contributes by providing: Standards-based sharing of information via HTTP access and an XML-based repository Unified, integrated application access via XML-based Web Parts and Digital Dashboards Extranet deployment support for partner and customer integration and access Implement and enforce business rules via approval routing and role-based security Metrics for measurement: Improved workflow Process efficiency Reduced application development and support costs Customer and partner satisfaction

29. Facilitates Integration: Evidence

30. Addresses Business Needs: Background Return on IT is increased by enhancing: Manageability Reliability Security Training SharePoint contributes by: Lowering cost and time to deploy and maintain a corporate portal through quick, easy setup and self-provisioning Eliminating the need for costly development effort via a out-of-the box portal solution Enabling customization through standard, web-based interfaces Reducing training cost by leveraging familiar business tools and administration interfaces for portal management Metrics for measurement: Deployment time and cost Help desk calls Solution development costs

31. Addresses Business Needs - Evidence

32. Addresses Business Needs - Evidence

33. Agenda Common Business Challenges Corporate Portal Market Trends SharePoint� Portal Server Business Value Inside SharePoint Portal Server

34. Web Storage System Generic Architecture

37. Deployment ScenariosWorkgroup / Peer-to-Peer

38. Deployment ScenariosEnterprise

39. Recommended Maximums

40. Understand the Need What does Scale Mean? Understanding Usage Patterns # of Total Users % Active Daily Activity Level DM Action = 3, Search = 1, Portal render = .5 Concentration of activity

41. Example � 10,000 Users *

42. Search as Service Strategy One Central Search Service for the Company Comprised of Search Workspaces Multiple DCIs (Up to 15) Workspaces = Scoping Catalogs Group Content Sources into Workspaces Custom Search Web Parts Allow Users to scope in a custom web part Departmental Portals Can use

43. Microsoft Value Research and Development Over $1 Billion in R&D Annually SharePoint Probabilistic Ranking Algorithm OCR-enabled Search .NET Enterprise Servers Secure, Reliable, Powerful, Flexible, Cost-effective Common Standards (HTTP, XML, SOAP) Everything Connected (Web services) Office XP, Windows XP Familiar interfaces Integrated experience (Search, DM, Portal, Collaboration)

44. Microsoft Vision Very different from most other competitors Focus one end-to-end Integration Leverage existing skills and IT investments Painless, standards-based application integration Low-cost, high-value solution Not �everything is in the browser� Access to portal information from productivity tools as well Support heterogeneous environments Leveraging the power of .NET Information accessed from server and desktop Peer-to-peer portals: sharing portal information without server round trip Support mobility and new devices

45. At Least One Slide of Code � Dim objVersion as CDO.KnowledgeVersion Dim objConn as ADODB.Connection Dim objRS as ADODB.Recordset Dim objRecord as ADODB.Record strQuery = �...WHERE �author�=�John Doe� AND �title�=�President, CEO�� objConn.Open �URL=http://server/workspace� objRS = objConn.Execute(strQuery) Do While Not objRS.EOF objVersion.Checkout objRS.Fields(�DAV:href�) objRecord.Open objRS.Fields(�DAV:href�) objRecord.Fields(�title�) = �Business Architect� objVersion.Checkin objRS.Fields(�DAV:href�) objRS.MoveNext Loop

46. Next Steps Become knowledgeable about SPS Pilot SPS in a part of your business http://www.microsoft.com/sharepoint