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training program. Day 2 Training. Customer Service Phone Etiquette Front Desk Handle Upset Customers. Effective Communication. In Person On the Phone. Phone Etiquette. Greeting Show Empathy Closing Repeat Question and Answer Thank Customer. Role Play; On the Phone. Hungry?.
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Day 2 Training • Customer Service • Phone Etiquette • Front Desk • Handle Upset Customers
Effective Communication • In Person • On the Phone
Phone Etiquette • Greeting • Show Empathy • Closing • Repeat Question and Answer • Thank Customer
Hungry? Lunch Break
Quiz • No CHEATING! • Follow Instruction • Failure Demotes
Company Uniforms • Expectations • Clean, Professional • Part Time Employees • 3 Uniforms • Full Time Employees • 5 Uniforms • Company Collection • Free Dry Cleaning Provided to Employees