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Success factors that govern the compilation of indicators

This text discusses the success factors that govern the compilation of indicators for monitoring the government's Information Society. It introduces the CUT model for indicators, which includes transformation, usage, and capacity indicators. The text also mentions challenges for success in implementing ICT policies and provides a summary of the framework based on the CUT model.

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Success factors that govern the compilation of indicators

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  1. PART 3 Success factors that govern the compilation of indicators An efficient model for change

  2. Monitoring the government's Information Society!Indicators: G1,G2,….,G19 42 % 1,3,6,7,12,13,16,17 2,4,5,8,9,10,11,14.15 47 % 11 % 18,19

  3. Changes in measurement needs • Measuring Capacity (Infrastructure & Access) • Measuring Usage (Skills and applications) • Measuring Transformation (Impact) Normally known as CUT

  4. The ‘CUT’ Model for Indicators TRANSFORMATION ‘impact’ indicators intensity USAGE indicators CAPACITY indicators 2007 2009 2005 2011 time

  5. Factors for indicator success TRANSFORMATION ‘impact’ indicators • Socio-econ dev impact measurement • Measurements of the impact of the dev • of the information society on: • households and their socio-econ outcomes • businesses activities and outcomes • government system operations • performances and activities USAGE indicators • ICT Facilities and Resources • level, degree and spread of access • degree and level of usage • distribution of usage in specific • communities, groups and sectors intensity CAPACITY indicators • ICT Delivery Infrastructure • Platform, Facilities and Resources • size • capacity • spread & coverage • degree and level of deployment • Other ICT resources • capacity • spread & coverage • degree & level of deployment time

  6. The CUT model • Provides an avenue for the development of suitable indicators for assessing the statusof the development, deployment and the use of ICTs in government organizations • Guides and facilitates the ICT4D policy and plan development process and • Facilitates monitoring of the ICT policy implementation

  7. Challenges for success • Lack of coordination among stakeholders at the national level (ICT policy makers, statisticians) • Lack of awareness concerning the specific data needs and data quality • Lack of human and financial resources

  8. Framework – Summary Based on CUT Model

  9. CAPACITY indicators (11)

  10. Transformation indicators (4)

  11. Exercise #1Comparing G’s and CG’s CG1 … CG18 G1 … G19 ? A HH B ICT E

  12. Exercise #2Designing a survey for assessing the policy of ICT investment in government organizations Select the proper indicators from the core ones and the changed ones in order to develop set of questions which would act as an instrument for a survey to collect data in order to find answers to the following: Are public servants benefitting from the investment placed in the infrastructure of the government organizations?

  13. End of Part 3

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