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What’s really SERVICE ?

… and now let’s talk about …service !!!. What’s really SERVICE ?. Best practice on Service’s realization. We start from here : . Step 1 : Community needs Assessment Step 2 : Review of Club’s strength and resources (“How are your ratings ?”). Best practice on Service’s realization.

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What’s really SERVICE ?

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  1. … and now let’s talk about …service !!! What’s reallySERVICE ?

  2. Best practice on Service’s realization • We start from here: • Step 1: Community needs Assessment • Step 2: Review of Club’s strength and resources (“How are your ratings ?”)

  3. Best practice on Service’s realization … and proceed with: • Step 3: Prioritize: Service choice. SMART Goal setting • Step 4: • Action Plans • Management • Review

  4. Do you know the name of the method described ? CEP Club Excellence Process

  5. Whatis CEP ? • CEP is a possibility for the Club to improveitsExcellencelevel. • CEP is a projectwhich is realized by the Club • CEP is a workingmethodthat the Club learns and applies; itwillbecome “patrimony and style” of the Club

  6. Best practice on Service’s realization • Whocould help us to learn and applyit ? • Club wants to realize CEP • Districtorganizes a workshop to explain the method and practiceit with Club Members • Choice of a facilitator, shared with Club and his training (CEP Pro) or choice a responsible Club Member (CEP Lite) • Facilitator as a «consultant» to the Club • Schedule verificationsteps (meetings)

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