The student experience
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“The Student Experience”. Staff Consultative Council 10 December 2009 Simeon Underwood, Academic Registrar. The academic and teaching experience. The Teaching Task Force LSE 100 APD year-long study skills programme Development of Moodle; and other information skills training

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“The Student Experience”

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The student experience

“The Student Experience”

Staff Consultative Council

10 December 2009

Simeon Underwood, Academic Registrar


The academic and teaching experience

The academic and teaching experience

  • The Teaching Task Force

  • LSE 100

  • APD year-long study skills programme

  • Development of Moodle; and other information skills training

  • Focus on feedback from formative and summative assessment

  • Future focus on research-led teaching


Academic support

Academic support

  • Continuing improvements to Library estate

  • Extended library opening hours

  • Improvements to classroom environment, including IT and AV equipment

  • Continuing developments in LSE4U

  • Developments in remote and mobile access to information and services, including personal calendars

  • ‘The LSE Award’

  • Increased foreign languages provision


Administrative services

Administrative services

  • Redevelopment of Fourth Floor restaurant, and increased opening hours

  • Immigration advice unit in ARD

  • Major changes to financial support arrangements

  • New approach to orientation; increase in provision of mentoring for new students

  • Moves towards a cashless payments system


Social experience

Social experience

  • Pro-Director’s Group on campus relations

  • APD guidance on working with students who give ‘cause for concern’

  • Review of pastoral support arrangements in Halls of Residence

  • Single student handbook across Halls of Residence

  • Continued expansion of public events programme

  • Additional support for the Careers Service


The student experience

Also …

  • Work on new Student Building


Monitoring and evaluation

Monitoring and evaluation

  • National Student Survey – improving the response rate

  • International Student Barometer

  • Postgraduate Research Experience Survey

  • School Teaching survey – radical overhaul

  • On-line survey of student experience in Halls recently introduced


Communicating with students

Communicating with students

  • New electronic newsletter

  • New ‘Meet the Managers’ meetings

  • Review of effectiveness of SSLCs

  • Feedback from student Fora

  • ‘Services Fair’ in Lent Term


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