Travel MidOffice BackOffice System

1. Travel MidOffice BackOffice System https://www.trawex.com/travel-midoffice-backoffice-system.php

2. What is Travel MidOffice BackOffice System? • Travel MidOffice BackOffice System is a suite of the most advanced features that enable you to set your own travel rules and procedures, to streamline your plan and manage your workflow. • Travel mid-office software is primarily designed to manage manual bookings for travel agencies, tour operators, OTAs, and travel companies, etc. • The mid or back-office system includes software that a business users to manage the online portal. Mid-and back-office workflows, such as order control, billing & account management, etc., could have a significant impact on the overall corporate productivity and customer satisfaction. Integrated mid-office and back-office apps have a range of features that have become increasingly popular. • Mid/Back office software automates the administrative tasks of your office, collecting bookings and incorporating the entire workflow, so you don't have to worry about the management end of the view. Instead, you can focus on what matters most: providing the best possible customer service, keeping costs down, and ensuring your company stands out from the crowd. • By choosing a travel mid-office and back-office, you offer your business the best cornerstone for full integration and strong support for future growth.

3. Why Choose Trawex for Travel MidOffice BackOffice System? • Trawex provides a comprehensive Travel Midoffice/Travel Backoffice system that can be used within a travel agency as well as with the agency's agent network on the same platform. • Trawex with its deep domain expertise is reshaping mid and back-office processes to become more efficient through standardization and automation. • Complete integration with your B2C website to manage various pre and post-booking functions, as well as B2B related access and required operations via our travel Backoffice solution. • Travel Mid-Office Systems is primarily designed to meet the needs of all sizes of travel agency specialists, whether small, medium, or large, and is backed up by a proven experienced team with a wealth of experience in the development of travel solutions. • Trawex's mid-office solution enables agents to access all database functionality from a single solution. All detailed information related to a booking is fully available for the travel agent in one central solution; any booking created on GDS or Supplier or aggregator for flight/hotel/transfer/car rental/packages, etc., is available in detail under Mid-office travel solution by Trawex.

4. Our mid and back-office systems and their functions: • Inventory management – organization of interconnection to suppliers via multiple channels • Accounting – payment processing and reporting • Analytics – OTA metrics and reports about business, customers, and employees • Booking desk – manual or automatic booking managing • Business rules – the logic behind an organization’s decision-making • Customer service – managing different channels for interacting with consumers • User management – tools for creating user roles and permissions • Customer relationship management – tools for comprehending and handling customer activity

5. The Features of Trawex Mid/Back Office Panel are: • Inbuilt CRM (Customer Relationship Management) • Various online booking management system • Supplier connectivity • Admin panel for managing the business processes • Third-party integrations • Centralized booking system to manage bookings • Unified processing and settlement of bookings from various sources • Order tracking through booking queues processing • MIS and analytical reports to gain an operational perspective • Quick view for latest bookings in the system, and one-click accessible • CMS to control B2C & B2B advertisements and other data • Option to do fare quote and record client inquiry & convert the same in real booking at a later stage • Various payment modes - credit card/cheque/cash / others • Complete customer info for customer sales • Booking logs to track each step of the booking process, including a history of any changes to the booking • Access portal or B2B bookings and the ability to modify the same • Booking queues/lists to track bookings at various stages

6. Know more at:https://www.trawex.com/travel-midoffice-backoffice-system.php