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Topic ORGANIZATION CULTURE

Topic ORGANIZATION CULTURE. The complex mix of psycho-social-institutional factors that shape an organization’s “personality” (what it’s like to work there) . Org cul = the key to your job satisfaction & the genesis of most org dramas . QUIK READ O.C .

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Topic ORGANIZATION CULTURE

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  1. Topic ORGANIZATION CULTURE

  2. The complex mix of psycho-social-institutional factors that shape an organization’s “personality” (what it’s like to work there)

  3. Org cul = the key to your job satisfaction & the genesis of most org dramas

  4. QUIK READ O.C. • Pay differentials (Social Darwinism culture) • Workaholism (Org & employee ambitions)

  5. Bureaucracy (impersonal OC) • CONstituent-focus (personalized OC) • Internal vs. external value employees

  6. 2 ORGDRAMAS

  7. OD #1. Rudy Vallez, CashIn stores

  8. Rudy oversees 5 regional quick loan stores in El Paso, TX. • Average loan amount: $285 • Average real interest rates: 29% (depending on how long the store can keep borrowers in debt)

  9. % of default loans: 17% • Mainly lower socio-economic clients

  10. 42% loan acceptance rate • Two employees per shift per store • Avg. store cash on hand: $1200

  11. 28% overdue loan rate • Avg. employee tenure: 6.4 months • Avg. monthly calls to the police per store: 2.7

  12. Exploitative • Stressful • Unstable (turnover of employees & customers) • Conflict-ridden

  13. Would you want to be Rudy’s partner?

  14. OD #2. Org cultures in a few words:

  15. We’re cheap.

  16. Do it again faster!

  17. You need our power.

  18. Wholesome unreality

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