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9. TF-PR, TF-MSP. TF-MSP: Task Force on Management of Service Portfolios Follow-up of TF-LCPM ( “ Task Force on Life Cycle and Portfolio Management ” ) – it started in February 2008, for two years

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9 tf pr tf msp
9. TF-PR, TF-MSP
  • TF-MSP: Task Force on Management of Service Portfolios
    • Follow-up of TF-LCPM (“Task Force on Life Cycle and Portfolio Management”) – it started in February 2008, for two years
    • Main task: “to promote collaboration between research and education networking organisations in Europe in the area of management of service portfolios” (TF-MSP ToR)
    • This includes “to look at the common organisational aspects of finding, developing and introducing new services, supporting them during their production phase and eventual withdrawal” (TF-MSP ToR)
9 tf msp task force on management of service portfolios1
9. TF-MSP – Task Force on Management of Service Portfolios
  • Recent TF-MSP Meeting (Zurich – 29 & 30.09.2008)
    • TF-MSP session: It dealt with subjects like
      • Customer segmentation and serving new user groups
      • Identifying new services and new opportunities for collaboration not covered by GN2 or other TERENA TF (e.g., video delivery and spam filtering)
      • Exchange of best practices in the introduction of services and possible collaboration (e.g., introduction of eduroam)
      • Cost models and cost allocation & relation to tariff models
      • Over-provisioning of networks
    • Joint TF-MSP / TF-PR session: Looking for synergies, e.g.,
      • Joint deliverables (List of projects?)
      • Assessment of user needs & service introduction
      • Impact of free-services
      • Cooperation with NRENs outside TERENA
      • Making the case for NRENs
9 tf msp task force on management of service portfolios2
9. TF-MSP – Task Force on Management of Service Portfolios
  • Next TF-MSP Meeting: Amsterdam - 03 & 04.02.2009
  • Plan to increase activity during meetings: monthly surveys
    • NREN views in relation to serving new customer groups
    • Identification of new projects and collaboration possibilities
    • NREN Acceptable Use Policies
  • Important point for the future: coordination with GN3 Activity on Partner Service Promotion
    • GN2 spurred good coordination among technical teams, but not among NREN service portfolio managers
    • This could be improved through TF-PR, but certainly also through TF-MSP
    • Need to identify right people at NRENs involved and to set u adequate environment for increased cooperation
9 tf pr tf msp1
9. TF-PR, TF-MSP
  • TF-PR: Task Force on Public Relations
    • Meeting in Zurich (29 & 30.09.2008 – including joint session with TF-MSP), - back to back with GN2 PR Meeting (01.10.2008)
    • Review of deliverables, new market for publications, round-table, etc.
    • Main topic: Partner Service Promotion (PSP) & cooperation in this field through TF-PR
      • TF-PR TERENA Officer (Laura Dunford) is the PSP Leader
      • Main idea: promote take-up of GN3 services through cooperation with NRENs
      • Scope for cooperation in this task and others with TF-MSP
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