organizational information theory
Download
Skip this Video
Download Presentation
Organizational Information Theory

Loading in 2 Seconds...

play fullscreen
1 / 7

Organizational Information Theory - PowerPoint PPT Presentation


  • 781 Views
  • Uploaded on

Organizational Information Theory. Systems Approach towards Orgs Karl Weick. The Theory. Humans exist in an information environ. Incl many channels Created by members of the org The info an org receives differs in terms of its equivocality Messages differ in understandability

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Organizational Information Theory' - pooky


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
organizational information theory

Organizational Information Theory

Systems Approach towards Orgs

Karl Weick

the theory
The Theory
  • Humans exist in an information environ.
    • Incl many channels
    • Created by members of the org
  • The info an org receives differs in terms of its equivocality
    • Messages differ in understandability
      • Must deal w/massive amts of info w/multi interps
    • Who is best qualified to deal w/info?
    • Orgs must develop a process to mk sense of specific info
reducing equivocality
Reducing Equivocality
  • “Requisite Variety”
    • Engaging in complex comm behavs to reduce equivocality
      • Highly ambiguous info req more complex comm
      • Less ambiguous info req less complex comm
rules
Rules
  • Rules – the guidelines an org has established
      • Incl how the org will analyze the equivocality of the info
      • Incl how the org will deal w/the feedback provided in response to the org
        • Duration
        • Personnel
        • Success
        • Effort
cycles
Cycles
  • Cycles – systems/series of behavs used to decreased ambiguity
    • 3 stages:
      • Action
      • Reaction
      • Response / Adjustment
        • Adjustment to ensure understanding
        • Req for more info to gain understanding
double interact loop
Double Interact Loop
  • Cycles of acts, reactions, and responses, with multiple communication cycles used to assist in reducing equivocality
  • Focus on the comm relationships betw ppl ----- not their knowledge/talent
      • Highly equivocal msg = org will likely hv fewer rules = greater # of cycles to reduce equivocality
      • Less equivocal msg = org will typically have less rules = fewer cycles required.
reducing equivocality7
Reducing Equivocality
    • Use rules
    • Use cycles (insufficient rules)
  • 3 stages in process
    • Enactment
    • Selection
    • Retention
ad