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Cultivating Cross-Cultural Competence in Legal Practice

Cultivating Cross-Cultural Competence in Legal Practice. LAAC Webinar October 2009 Claudia C. Johnson Pro Bono Net. Our Agenda. Define Cultural Competency & Its Practice Share examples of approaches that work. Culture. Professions have culture Organizations have culture

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Cultivating Cross-Cultural Competence in Legal Practice

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  1. Cultivating Cross-Cultural Competence in Legal Practice LAAC Webinar October 2009 Claudia C. Johnson Pro Bono Net

  2. Our Agenda Define Cultural Competency & Its Practice Share examples of approaches that work

  3. Culture Professions have culture Organizations have culture Individuals have their own culture Shapes how we interact and interpret one another

  4. Cultural Competence Awareness of the Role Culture Plays Knowledge about Cultural Concepts specific and general Motivation & Commitment Skills Analytical to see & problem solve issues Communication to bridge differences Reflection to learn from the experience

  5. Cultural Competence a commitment to antidiscrimination - professional and moral duty. Access to Justice Individual Justice Community Justice

  6. Ten Commandments of Cultural Competence The Guiding Principles of Client Service By Lillian Moy The Legal Aid Society of Northeastern New York

  7. THANK YOU SUE BRYANT! The Ten Commandments are taken from “The Five Habits: Building Cross-Cultural Competence in Lawyers” By Professor Susan Bryant of CUNY Law School 8 Clinical L.Rev. 1 (2001).

  8. IKnow Thyself … as a Cultural Being Cultural Identities Subject to change and contradictions Culture is like the air we breathe Similarities and differences

  9. IIListen, Listen, Listen Deeply Focus on content, not style On words and non-words Non-verbal behavior

  10. IIILearn What You Don’t Know Training and information on general concepts and specific culture

  11. IVBut Never, Ever Stereotype No single characteristic fully defines you or your client’s culture Make gentle use of knowledge Focus on gathering facts

  12. VStop, Look and Reflect Develop capacity to debrief and reflect

  13. VIAvoid Judgments Parallel universes Imagine multiple possible meanings

  14. VIIR-E-S-P-E-C-T Avoid stereotype Client’s values, not ours

  15. VIIITalk About It! We have to be willing to talk about issues of difference and issues of similarity Strategize about it

  16. IXStay Awake Pitfalls, red flags and remedies

  17. XHonor Thyself … As a Human Being Decrease stress so that bias and stereotype are less likely to govern.

  18. Problem Solving: Using Culture as Framework Identify a problem: Outcomes People served People we find “difficult” Apply a culture lens If culture plays a role in problem or solution? How do we explore/solve Resources

  19. Resources • National Language Advocates Network, http://www.probono.net/nlaan • National Fellows website http://www.probono.net/fellows • LAAC, APALC • Claudia Johnson, Pro Bono Net • 509-396-7934, cjohnson@probono.net

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