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Management Responsibilities

Management Responsibilities. Building a Culture of Safety. A code of conduct “Whistle blowing” (speak-out) policies Accessible complaints mechanisms Clear investigation procedures Training and implementation of procedures Transparency and openness Policies on confidentiality

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Management Responsibilities

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  1. Management Responsibilities

  2. Building a Culture of Safety

  3. A code of conduct • “Whistle blowing” (speak-out) policies • Accessible complaints mechanisms • Clear investigation procedures • Training and implementation of procedures • Transparency and openness • Policies on confidentiality • Policies on the responsibilities of organizations and individuals • Acknowledging to beneficiaries our accountability on these issues

  4. Check your organizations policies and procedures Audit

  5. Questions ??

  6. REVIEW

  7. Some reasons for having SEA protocols in place • Framework to assist those responsible for ensuring standards and quality • Makes explicit what users can expect • Provides basis for accountability • Provides basis for quality assurance, audit, and inspection

  8. Managers are responsible to… • Ensure all staff are aware of their Agency’s Code of Conduct and their responsibilities under the Code • Identify how staff and beneficiaries can access complaint mechanisms • Support any investigation • Consider national authorities (if criminal) • Understand local attitudes toward SEA • Know local systems and services for survivors/ complainants

  9. Managing Investigations: Critical Elements • Follow procedures • Initial Action • Planning the Investigation • Interviews

  10. Managing Investigations: Critical Elements • Timeline and structure • Expertise and Independence of Investigation Team • Use of contracts • Concluding an investigation

  11. THANK YOU!

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