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IKIT 2005 Toronto Usability Testing Virtual Margins cjf@sfu

IKIT 2005 Toronto Usability Testing Virtual Margins cjf@sfu.ca. the context. Knowledge building environment typically web based forum. the situation. There are two dialogs: people with each other person with themself. people with others. Conversation is public

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IKIT 2005 Toronto Usability Testing Virtual Margins cjf@sfu

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  1. IKIT 2005 Toronto Usability Testing Virtual Margins cjf@sfu.ca

  2. the context • Knowledge building environment • typically web based forum

  3. the situation • There are two dialogs: • people with each other • person with themself

  4. people with others • Conversation is public • others can read and contributeto the discussion

  5. person with themself • Conversation is privatenot sharedimpermanent

  6. the problem • How does one remember one's private conversations? • Memories are too short • Paper is too cumbersome • Forum interface is not designed for private conversations

  7. a solution • Forum interface element designed to support people's remembering • Similar to paper marginsthoughts maintain their context

  8. Virtual Margin • A private permanent spacepeople can record their thoughts • Retains its context

  9. how might this work? • Example 1:

  10. how might this work? • Example 1:

  11. how might this work? • Example 2:

  12. how might this work? • Example 2:

  13. which one is more usable? • In effect, does the position of the scroll bars matter?

  14. test group • Four grad studentstwo men & two women • Repurposed their Knowledge Forum postings • Prototype web application chose one of the two presentations

  15. result • One box vs. Two boxes did not matter • difference was not noticed

  16. more results • Comments • Questions • Requests • Difficulties

  17. comments • It's a thinking pad • This is a place to collect my thoughts

  18. questions • Trust: • How long do the comments stay? • How do comments move into the forum? • Features: • Why is input position always at the top? • Can I look at all the comments in one spot?

  19. requests • Margin not indicator at the view level • Summary view – notes “bubble up”

  20. difficulties • Cut and paste • Forum content and margin content reflow independently

  21. conclusion • Adding a virtual margin opens up new ways for people to interact with their own ideas as well as those of other forum participants • How would people really use this?

  22. the problem

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